I can no longer access my Iphone 4.

About 4 hours ago, I could no longer access my Iphone 4. The screen for my passcode comes up, but when I go to type it in nothing types. I can't even make an emergency call. The cancel button does work though, and it syncs to my computer. Any suggestions as to what I can do to access my Iphone 4.

Have you powered it off and then re-powered it back on? Whenever my iPhone "wigs" out...I do that and it fixes any weird issues like that.
Message was edited by: BlingMe

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I downloaded the i07. My id had changed a year ago and I forgot my password and my answer to the security question was not accepted. Tech support say nothing that can be done. I can no longer access my iphone. Any suggestions

I downloaded the i07. My id had changed a year ago and I forgot my password and my answer to the security question was not accepted. Tech support say nothing that can be done. I can no longer access my iphone. Any suggestions

I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

Since updating my iPhone 4 to ios6 I can no longer access itunes through the itunes app. I just get a blank white screen. Is there a fix for this yet?

Since upgrading my iPhone 4 to the new ios6 software I can no longer access itunes through the itunes app. I there a fix for this yet?

Scalesy05 wrote:
I there a fix for this yet?
Why would there be a fix? YOU are having the problem. I'm not, no one I know is having the problem. No fix is needed.
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new. Have you been through any, if not all of these troubleshooting steps yet?

I have an older computer and can no longer update. After the latest Apple update I can no longer access my e-mail on my mac. I can view it on my iphone and on icloud. Is there a solution to this problem?

I have an older computer and can no longer update. After the latest Apple update I can no longer access my e-mail on my mac. I can view it on my iphone and on icloud. Is there a solution to this problem?

Apple changed MobileMe to iCloud and then restricted iCloud to 10.7 users only unfortunately
If your machine is a 64 bit processor Intel Mac you can upgrade to 10.7 for $29, however a lot of your 10.5/10.6/Rosetta based software could cease to function, especially third party hardware drivers for printers, fax machines, all-in-ones, scanners etc.
http://roaringapps.com/apps:table
Also depending how old the machine is, if it can accept 4GB of RAM (preferred), older video card, may not run 10.7 very well or stable.
My advice is to keep at 10.6.8, get a web based email service that's plaform/hardware neutral, forward your iPhone emails there. Gmail/Yahoo Mail for instance.
When your ready for new hardware and all new software, then buy a new machine.
If your going to go to 10.7 on your present hardware, I advise you clone 10.6.8 to a external drive first, that way you can c boot off the 10.6 disk erase the drive completely (necessary to remove hidden Lion Recovery Partition) and option boot off the 10.6.8 clone and reverse clone.
http://www.bombich.com/get_ready_for_lion.html

I have a Microsoft based computer and am running Windows 7. I have MS Outlook 2003. I can no longer access my iCloud calendar on my MS computer. I have the latest iPhone Operating system, 7.03.

I can no longer access my iCloud calendar on my MS based computer. I am running Windows 2007 and use MS Outlook 2003. This issue just happened after I updated my iPhone operating system. What do I need to do?

http://support.apple.com/kb/dl1455
Microsoft Outlook 2007 or later or an up-to-date browser is required for accessing email, contacts, and calendars.

When I began using Iphone 4, my email address was attached to our provider which was Everest (Surewest). My Iphone still has that email address but I can no longer access that email account and I now cannot unlock my Iphone. Does anyone know how ?

When I purchased my I-phone 4 several years ago, our email service provider was Everest. We no longer use Everest and I can no longer access that email address, but my I-phone is still attached to that email address, so I can not unlock this I-phone. I have purchased a new I-phone and the same email address transferred to it when the information was transferred from my old phone to my new one. In order to trade my old phone in for the new one, I must be able to unlock the old phone, which I have been unable to do since the old email address is not available to me. Please help.

Having the email address is not necessary. It is just the username for the device. All you need is that Apple ID and password. Now, if you forgotten the password, then you have more work to do. Since that email is no longer active, you would need to send the reset to your rescue email, if you remember that. Or you will need to contact Apple Security for help. Apple ID: Contacting Apple for help with Apple ID account security

My MacBook Air has OSX Version 10.9 and suddenly I can no longer access iPhoto including all my photos on my computer. I have tried to update iphote but the message says I signed on with a different password and I can't update.

My MacBook Air has OSX Version 10.9 and suddenly I can no longer access iPhoto. THe message says, 'You can't use this version of the applicaitonn iPhot with this version of OS X. You have iphoto 9.3.2." When I try to update iPhoto, I get a message saying I signed in with a different apple ID and password. This all happened about the same time I got a new iphone. The iPhoto icon has a circle with a line through it.

southiechics wrote:
HEY APPLE! We need help with this. I'm having the same problem. What gives?
Start a new discussion and post it in the iPhoto forum.
Ciao.

Problem after updating to iTunes 10.5 on Windows Vista.. I can no longer access the iTunes store..

Hi
After updating to iTunes 10.5 on Windows Vista I have found that I can no longer access the iTunes store... I am left with a blank iTunes screen with the loading bar stuck at halfway..
All other features seem to work... only opening the iTunes store is failing..
I have ran the diagnostics feature and this says everything is ok, so I'm a bit stuck
Please help

Purple-Gecko...all that I can say is, "Boom!!!" You are THE man/woman, whichever the case may be.
The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3). I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store. My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5. Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs. I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store.
Your suggestion is the only "cure" that I have found.
I thank you, my iPod thanks you, and my iPhone 4 thanks you for taking the time to post this fix.

Can no longer access the iTunes store.

As of a few days ago I can no longer access the iTunes Store. Keep getting the page that urges me to upgrade.
I cannot not upgrade to the current version on my G5 Power PC. Cannot access by using Search either. I am running
iTunes 7.5 because all newer versions required an upgrade of Quicktime which screwed up the performance of Final Cut Studio,
which I can also not upgrade because I don't own an Intel Mac. I am so tired of Apple not supporting their loyal customers
who own older Macs, especially in these hard economic times. Was considering the purchase of an iPhone, but not anymore.
If anyone knows of a work around to the iTunes problem I would appreciate an answer. It not, then Goodbye Apple it was nice
knowing you.

This is what I had to do to access iTunes store with 10.4.11 (took all day for the downloads)
1. download & install iTunes 9.2.1 (101 MB)
2. download & install Quicktime 7.5.5 (61 MB)
3. message 'need to install Safari 4.0.3 or later' (and I never use Safari)
4. download Safari (26 MB)
5. Safari won't install without 'latest security update'
6. download latest security update 2009-005 (Intel) v. 1.0 (172 MB)
7. take a long walk
8. install security update and restart
9. install Safari and restart
And yes, now I can download music again from the iTunes store. I would have given up and gone with Amazon.com but mp3 downloads are only available to folk in USA, and I'm in Australia.

HT3843 I install the Genius for Apps and I can no longer access the Apps Store on my I phone

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You can not merge accounts.
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HT204389 I can no longer access SIRI on my 4s. It is optioned "on"

I can no longer access SIRI on my 4s. It is optioned "on"

You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
 Cheers, Tom

I can no longer access homesharing on my phone since updating to ios6. Is there another step to take?

I can no longer access home sharing on my phone since updating to ios 6. What else do I need to do?

I found whats happening at least partialy. My 2 iphones that wouldnt participate in shared library and ipad2 had false logins in music setting.
I tried log out under music, and log in, and it said it can't log in.
same time, funny thing happened, app store is also unreachable.
I only restored in itunes my ipad2 for testing (it was suggested by apple via apple support chatline) and it worked, I can connect to shared lib only with ipad.
Alas, it partialy downloaded my library???? and it had errors in it.
I restarted router, itunes server, ipad (resetting network settings and loosing all my 20 or so connections I have for different places!) and ipad works.
My wife's iphone managed to log on into music settings to home sharing, but it only downloaded partialy itunes library. I am not restoring it since Id loose a lot more!
My own iphone4 isn't managing to connect into home sharing.
I have tried to solve this for a week.
New firmware of asus RT N66U gorgeously capable router and all the things I did came to nothing.
I think it's n iOS wifi communications problem, and only apple can solve it.
no idea how to complain to them....
Needless to say, my iphone and ipad manage to connect everywhere else.
It looks like the network they use the most, are most affected by this!

Updated to 10.4.1 on Itunes and now can no longer access the actual Itunes store ...

Now i have a bit more space, i can explain what is really properly wrong. The other day i updated my itunes to the 10.4.1 version and now can no longer access the Itunes store - whenever i try to do so i get the bar at the top gets to about half way then stops and nothing happens - on rare occasions however i am taken into a place that resembles the Itunes store but there is no detail and whenever i click on anything, NOTHING happens.
Now on a SUPER RARE occasion i'll get a notice that the request was timed out?
If ANYBODY can help me i'll be very grateful
Matthew

Purple-Gecko...all that I can say is, "Boom!!!" You are THE man/woman, whichever the case may be.
The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3). I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store. My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5. Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs. I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store.
Your suggestion is the only "cure" that I have found.
I thank you, my iPod thanks you, and my iPhone 4 thanks you for taking the time to post this fix.

After installing Mountain Lion two drives on my network cannot be accessed. I am using Parallels to utilize QuickBooks ERP. The programs and data are on the drives that I can no longer access. Suggestions?

After installing Mountain Lion on my Mac Book Pro, I can no longer access two shared drives. Diagostics cannot solve the problem. I am using Parallels to run Qucikbooks ERP on these shared drives. How do I get my Mac to see these drives and access them?

Don't know what to tell you, but I also have an AEBS-Gen5 with a MBP Retina and Mac Mini using WiFi. Both are running Mountain Lion and I don't have any WiFi connection issues. Two iPhones in the household use WiFi with no issues along with a printer and 2 Windows 7 laptops.
First thing I would try is to shutdown all computers connected to the AEBS. Then power off the AEBS and finally the cable/DSL modem. Then reverse the order and power on the cable modem, wait for all the lights to be solid, power on the AEBS, wait for the light to show solid green; then power up a computer that uses WiFi.
If the above doesn't work, you might try repairing permissions via Disk Utility. If that doesn't help maybe a PRAM reset would work.

HT201401 since iSO 7.02 update bluetooth with my car is no longer working at all. also can no longer access my mail! the browser is turned off and I can not turn it back on!!!!!

last week my phone was automatically updated after a trip to Europe, now I can no longer access gmail because the browser capability for cookies has been turned off and I can NOT get it back on. Before the trip bluetooth was on partially working with my car and now since the newest update works no more in any form. Anyone else having these problems? Need help!!

As far as automatic update, the iOS cannot be updated without user intervention, so it could not have been automatically updated.
You need to provide more information about your mail. Does this mean you cannot access the Mail app, you cannot download mail, or what? Not sure why you cannot access the cookies setting in Safari. Go to Settings>Safari>Block Cookies>set to what you want.
Problems with 3rd party Bluetooth devices, such as car audio, etc., generally has to do with vehicle manufacturers not providing updates to match the current Bluetooth stacks that are found in today's phones. You can go into the phone and remove the pairing for the car, and then go into car settings and remove the iphone. Then put both devices back into pairing mode and attempt to connect them again. See this support document http://support.apple.com/kb/TS3581

I can no longer access my Iphone 4.

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