I can no longer connect to itunes store ot internet radio

I can no longer connect to the itunes store or internet radio.  Internet connection is OK.  Everything used to work just fine.  I have uninstalled and reinstalled Itunes a couple of times with no luck.  Itunes itself works fine.  My download speed is around 20 Mbps.  Why would Itunes radio suddenly be inaccessible? 

Maybe check you are logged into your Apple ID.

Similar Messages

  • Can no longer connect to iTune store - "server is down" message

    Suddenly I can no longer connect to iTune Store via my AppleTV
    What should I do? Many thanks

    Wait for the server to come back.  If the server is down, then there is nothing you can do about it, and you must wait for apple to get the server back up and running.

  • My Kids can no longer connect to iTunes Store

    It seems that after the latest security patch, my children can no longer connect to the iTunes store. It just hangs and never connects to the main page. They can view there account information, but when they try to connect to the main store...it hangs. I can log into the same machine and connect to the store immediately. I checked the Parental Controls and it seems fine, nothing changed.
    Help, I have angry children who want to purchase music.

    I don't know if this will help or not, but the same thing happened to my kids' macbook. I didn't have the parental settings on the iTunes store on, but I did have the settings on the Parental Controls for the MB enabled. Although I had 'unchecked' everything, I had to actually disable it for the kids to buy anything.
    A pain, I know, but hopefully there's a work around for it. My kids itunes started that whenever we downloaded the last OSX security update. You can turn the settings off, have the kids download the music, then turn the settings back on. Like I say--a pain, but doable.
    Hope this helps.

  • All of a sudden I can no longer connect to iTunes store. There is no error message - it just hangs.

    After 3 years of happily using iTunes store all of a sudden I can no longer connect. There is no error message, the attempted connection just hangs. Why?

    I ran the iTunes diagnostic and got a positive result - I am, apparently, in contact with the Store. But I still cannot connect. I have carried out all ther suggested operations ... and still cannot connect! The diagnostics gave me the following report:
    MicrosoftWindows Vista Home Premium Edition Service Pack 2 (Build 6002)
    DellInc. Inspiron 530s
    iTunes10.4.1.10
    QuickTime7.7
    FairPlay1.12.20
    AppleApplication Support 2.0.1
    iPodUpdater Library 10.0d2
    CDDriver 2.2.0.1
    CDDriver DLL 2.1.3.0
    AppleMobile Device 3.4.1.2
    AppleMobile Device Driver 1.57.0.0
    Bonjour3.0.0.2 (333.2)
    GracenoteSDK 1.9.1.485
    GracenoteMusicID 1.9.1.102
    GracenoteSubmit 1.9.1.133
    GracenoteDSP 1.9.1.43
    iTunesSerial Number 00C9ABD80C0C17E8
    Currentuser is an administrator.
    Thecurrent local date and time is 2011-09-16 09:59:06.
    iTunesis not running in safe mode.
    WebKitaccelerated compositing is enabled.
    HDCPis not supported.
    CoreMedia is supported.
    VideoDisplay Information
    AdvancedMicro Devices, Inc., ATI Radeon HD 2400 Pro 
    ****External Plug-ins Information ****
    Plug-inName:     ilikesidebarplugin.dll
    Plug-inLoaded:     Yes
    Plug-inVersion:     Unknown
    Plug-inFile Version:     0.1.2.17
    Plug-inPath:     C:\Program Files\iTunes\Plug-ins\ilikesidebarplugin.dll
    GeniusID: 89d0032fba99eb83151c418c649bb3e6
    iPodService10.4.1.10 is currently running.
    iTunesHelper10.4.1.10 is currently running.
    AppleMobile Device service 3.3.0.0 is currently running.
    ****Network Connectivity Tests ****
    NetworkAdapter Information
    AdapterName:     {185DA300-4391-4FBB-9BC2-AC4894001787}
    Description:     Intel(R)82562V-2 10/100 Network Connection
    IPAddress:     0.0.0.0
    SubnetMask:     0.0.0.0
    DefaultGateway:     0.0.0.0
    DHCPEnabled:     Yes
    DHCPServer:
    LeaseObtained:     Thu Jan 01 01:00:00 1970
    LeaseExpires:     Thu Jan 01 01:00:00 1970
    DNSServers:
    AdapterName:     {63090950-4731-4D95-89CB-57F1B6ABBACC}
    Description:     Broadcom802.11g Netværkskort
    IPAddress:     192.168.1.106
    SubnetMask:     255.255.255.0
    DefaultGateway:     192.168.1.1
    DHCPEnabled:     Yes
    DHCPServer:     192.168.1.1
    LeaseObtained:     Fri Sep 16 01:34:21 2011
    LeaseExpires:     Sat Sep 17 01:34:21 2011
    DNSServers:     193.162.153.164
    194.239.134.83
    ActiveConnection:     LAN-forbindelse
    Connected:     Yes
    Online:          Yes
    UsingModem:     No
    UsingLAN:     Yes
    UsingProxy:     No
    SSL3.0 Support:     Enabled
    TLS1.0 Support:     Enabled
    FirewallInformation
    Connectionattempt to Apple web site was successful.
    Connectionattempt to browsing iTunes Store was successful.
    Connectionattempt to purchasing from iTunes Store was successful.
    Connectionattempt to iPhone activation server was successful.
    Connectionattempt to firmware update server was successful.
    Connectionattempt to Gracenote server was successful.
    Lastsuccessful iTunes Store access was 2011-09-16 09:51:39.

  • Can no longer connect to Itunes store

    I cannot connect to Itunes store.  I have done everything that the Itunes support e-mail told me.  I unblocked pop-ups, checked my firewall that Itunes was allowed,  and checked my  internet connection and still no Itunes.  Itunes support has been no help other than 3 identical e-mails.  Can someone please help? Get the feeling Apple doesn't like non-Mac customers.

    Try running iTunes Diagnostics and pasting the output here.
    What firewall software are you running on your computer? Try to set it up again or uninstall it (for testing purposes only).
    Also, take a look at this Apple document -> iTunes: Advanced iTunes Store troubleshooting

  • Can no longer connect with itunes store to watch movies. How come?

    I have been using Apple TV to watch movies on my television set for several months with no problems. The last movie I watched was on Nov. 22/13, but since then every time I want to rent a movie, I am unable to access the itunes store. I get a message saying Unable to sign In and that I should try again later. I have tried about 15 times over 2 days and keep getting the same message. Oddly enough I can actually watch the preview of any movie, but when I go through the process of actually renting the movie, then I get the message that I am unable to access the itunes store. What is the solution? Same problem with NETFLIX.

    Try running iTunes Diagnostics and pasting the output here.
    What firewall software are you running on your computer? Try to set it up again or uninstall it (for testing purposes only).
    Also, take a look at this Apple document -> iTunes: Advanced iTunes Store troubleshooting

  • Unknown error -3212. I updated to iTunes 11.4.  I can no longer connect to the Store.

    I updated to iTunes 11.4 when prompted.  I can no longer connect to the Store.  Tried all troubleshooting, checked Firewall, and my internet connection is fine.  I re-downloaded iTunes and selected the "repair" radio button.  Still has not resolved "unknown error occurred (-3212)".  Does anyone have any other suggestions?

    Hey there ILSquid,
    It sounds like you have checked your firewall settings, and your internet connection but cannot get to the iTunes Store with your iTunes application and you get this error number 3212. I would look over the troubleshooting in the following article to see what steps have yet to be done. Infact I would recommend doing the troubleshooting sequentially from top to bottom. 
    Can't connect to the iTunes Store
    If you still cannot get to the iTunes Store there is a more advanced troubleshooting article with more to try, here:
    iTunes: Advanced iTunes Store troubleshooting
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • TS3297 i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start

    i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?

    I don't know - but I am having the same problem and have not had any useful help from Apple Support.  Everything they told be to do has been done and it hasn't fixed the problem.

  • Since updating my iPhone 3gs to ios6 I can no longer connect it iTunes. How can I fix this?

    Since updating my iPhone 3GS it IOS6 I can no longer connect to iTunes. How can I fix this? I checked the settings for iTunes and it appears to be correct.

    I have now managed to sign into iCloud but I still don't seem to be able to sign up my Apple ID for iMessage

  • Problem after updating to iTunes 10.5 on Windows Vista.. I can no longer access the iTunes store..

    Hi
    After updating to iTunes 10.5 on Windows Vista I have found that I can no longer access the iTunes store... I am left with a blank iTunes screen with the loading bar stuck at halfway..
    All other features seem to work... only opening  the iTunes store is failing..
    I have ran the diagnostics feature and this says everything is ok, so I'm a bit stuck
    Please help

    Purple-Gecko...all that I can say is, "Boom!!!"  You are THE man/woman, whichever the case may be.
    The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3).  I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store.  My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5.  Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs.  I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store. 
    Your suggestion is the only "cure" that I have found.
    I thank you, my iPod thanks you, and my iPhone 4 thanks you for taking the time to post this fix.

  • Can no longer access the iTunes store.

    As of a few days ago I can no longer access the iTunes Store.  Keep getting the page that urges me to upgrade.
    I cannot not upgrade to the current version on my G5 Power PC.  Cannot access by using Search either.  I am running
    iTunes 7.5 because all newer versions required an upgrade of Quicktime which screwed up the performance of Final Cut Studio,
    which I can also not upgrade because I don't own an Intel Mac.  I am so tired of Apple not supporting their loyal customers
    who own older Macs, especially in these hard economic times.  Was considering the purchase of an iPhone, but not anymore. 
    If anyone knows of a work around to the iTunes problem I would appreciate an answer.  It not, then Goodbye Apple it was nice
    knowing you.

    This is what I had to do to access iTunes store with 10.4.11 (took all day for the downloads)
    1. download & install iTunes 9.2.1 (101 MB)
    2. download & install Quicktime 7.5.5 (61 MB)
    3. message 'need to install Safari 4.0.3 or later' (and I never use Safari)
    4. download Safari (26 MB)
    5. Safari won't install without 'latest security update'
    6. download latest security update 2009-005 (Intel) v. 1.0 (172 MB)
    7. take a long walk
    8. install security update and restart
    9. install Safari and restart
    And yes, now I can download music again from the iTunes store.  I would have given up and gone with Amazon.com but mp3 downloads are only available to folk in USA, and I'm in Australia.

  • After installing the latest itunes/quicktime update, I can no longer access the itunes store and my iphone does not complete syncing. What can I do to fix this?

    After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this?  I have tried uninstalling and reinstalling itunes.  I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?

    The problem is with version 10.4.1.  I had to reload 10.3 to get it to work.  The recommendation from a previous poster worked for me.  Here was their list of steps:
    Go to Control Panel>Programs>Uninstall
    2.  Uninstall the following Apple programs in the following order:
         a. iTunes
         b. QuickTime
         c. Apple Software Update
         d. Apple Mobile Devices Support
         e. Bonjour
         f.  Apple Appllcation Support
    3.  Reboot PC
    4.  Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
    If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes.  To correct this:
    5.  Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
    6.  Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
    7.  Copy and Paste this file back into the iTunes folder
    8.  Rename this "iTunes Library (date).itl" file by removing the date.  It should say "iTunes Library.itl"
    9.  Reboot PC

  • Why can't I connect to iTunes Store when I try to purchase an application?

    Why can't I connect to iTunes Store when I try to purchase an application?

    Hi marlonwanawan,
    If you are having issues connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • Why Can't I connect to itunes store ?

    Why Can't I connect to itunes store ?

    iTunes and App Store services are currently experiencing issues. See http://www.apple.com/support/systemstatus/ for more information.

  • Why can't i connect to itunes store when i make purchases from apple?

    why can't i connect to itunes store when i make purchases from apple?

    Read http://support.apple.com/kb/TS1368

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