I can no longer get Firefox to come up on my laptop

I have windows vista and had an update of firefox last week and since then I can no longer get firefox to load on my desktop. I downloaded it again and still no luck at all. right now I'm using IE which I do not like at all. Can you help me?
Thanks \Barbara

Possibly security software or their settings is preventing Firefox downloading, or is blocking its changes and installation. For that and other troubleshooting tips see
* [[software update failed]]
* [[firefox does not work]]
Are you able to locate the Firefox Installer file on your computer. If you need to download it again use
* http://www.mozilla.org/en-US/firefox/all.html
* and follow instructions for a clean install,
** do NOT use any option from Windows or Firefox to delete personal data,that will destroy passwords, bookmarks and other settings. It is the windows program folder that you may need to remove
** http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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I did try to download Firefox again, but still will not work.

Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

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== This happened ==
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== I updated to new version of Firefox

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After this, you probably will be buying some access control software...
First, make a backup of your computer for safekeeping. To back up Firefox, see [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information].
Next, try starting Firefox in Firefox
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does that fix it? If not, try creating a new (blank) profile: [http://support.mozilla.com/kb/Managing+profiles Managing profiles].
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* [[firefox does not work]]
Are you able to locate the Firefox Installer file on your computer. If you need to download it again use
* http://www.mozilla.org/en-US/firefox/all.html
* and follow instructions for a clean install,
** do NOT use any option from Windows or Firefox to delete personal data,that will destroy passwords, bookmarks and other settings. It is the windows program folder that you may need to remove
** http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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# Question
I can no longer get to Facebook Via firefox It comes up loading in the tab but does not get any further one minute it was working the next it was,nt should I try uninstalling firefox then reinstall or does anyone know what could of happened thanks

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

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check this
https://support.mozilla.com/en-US/questions/835441#answer-200175
Now try this solution
https://support.mozilla.com/en-US/questions/836263#answer-201266
Check and tell if its working.

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Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid)

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esqki FF update to 13 and now you can't open ? sorry about that.
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from
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.28/mac/
2. '''Trash''' the current Firefox application to do a clean install.
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see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac Installing Firefox on Mac]
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https://support.mozilla.org/en-US/kb/settings-network-updates-and-encryption#w_update-tab
thank you

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http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox
http://www.mozilla.com/en-US/firefox/all-older.html

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I can no longer get Firefox to come up on my laptop

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