I can no longer get Firefox to work. I tried to update it but it won't complete configuration.

Firefox notified me of an upgrade, so when I went to upgrade, now Firefox won't work at all. It would not complete the configuration on my Mac. The Firefox icon now has a big circle with the line through it. the error message number is 10661.

Possibly security software or their settings is preventing Firefox downloading, or is blocking its changes and installation. For that and other troubleshooting tips see
* [[software update failed]]
* [[firefox does not work]]
Are you able to locate the Firefox Installer file on your computer. If you need to download it again use
* http://www.mozilla.org/en-US/firefox/all.html
* and follow instructions for a clean install,
** do NOT use any option from Windows or Firefox to delete personal data,that will destroy passwords, bookmarks and other settings. It is the windows program folder that you may need to remove
** http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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I changed from a dial up to a high speed network and can no longer get Firefox to work as my browser. What do I need to do?

I changed from a dial up to a high speed network and can no longer get Firefox to work as my browser. What can I do.
I did try to download Firefox again, but still will not work.

Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

I can no longer get Firefox to come up on my laptop

I have windows vista and had an update of firefox last week and since then I can no longer get firefox to load on my desktop. I downloaded it again and still no luck at all. right now I'm using IE which I do not like at all. Can you help me?
Thanks \Barbara

Possibly security software or their settings is preventing Firefox downloading, or is blocking its changes and installation. For that and other troubleshooting tips see
* [[software update failed]]
* [[firefox does not work]]
Are you able to locate the Firefox Installer file on your computer. If you need to download it again use
* http://www.mozilla.org/en-US/firefox/all.html
* and follow instructions for a clean install,
** do NOT use any option from Windows or Firefox to delete personal data,that will destroy passwords, bookmarks and other settings. It is the windows program folder that you may need to remove
** http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Can no longer get safari to work on my ipad.. bookmarks gone..etc.

I can no longer get safari to work. bookmarks gone..google will bring up cnn.com but I can't scroll it or get ride of keyboard...

First, double tap on the home button and your recent apps will appear in an area across the bottom of the iPad. Find the Safari icon and hold down on it until it begins to wiggle. Tap the minus sign in the upper left corner of the icon to quit the app. Tap the Home button again to stop the apps from wiggling then tap anywhere on the screen to return to the home screen.
Now go to Settings>Safari>Clear History, clear cookies, clear cache. Then tap the home button again to return to the home screen.
Now restart the iPad. Hold down on the sleep button until the red slider appears then slide to shut down. To start up again, hold down on the sleep button until the Apple logo appears and then let go of the button.
After the iPad has fully restarted, try the Safari App again.

HT4623 My Iphone 4s just stopped during the latest update and now the screen show the Apple icon and an white bar beneath. I can no longer get anything to work on the phone!! Where to from here??

My Iphone 4s just stopped during the latest update and now the screen show the Apple icon and an white bar beneath. I can no longer get anything to work on the phone!! Where to from here??

You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.

TS5150 have shaw gateway PVR system and can no longer get audio, picture okay, have tried optical cord as well

Have shaw gateway PVR system and can no longer get audio, video okay, even tried using optical cord

Ok. For TV audio: Have you checked TV settings, tried a different HDMI cable and port ?
For receiver, checked its settings and ATV audio settings? Made sure optical was secure on ATV and receiver, tried different cable?
You indicated it was something that started when the PVR was introduced, so I would also contact them.

My itouch screen isn't working, i tried shutting it off but it won't let me slide the shut off button.

My itouch screen isn't wanting to work, I tried shutting it off but it own't le me slide the shut off button.

- Reset the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try connecting to your computer and restoring via iTunes

I can no longer get video to work on FireFox and this happened just after my update to version 13. Is there a way to fix this?

I went and downloaded FF13.0 and now I can no longer view video. At first I was able to view flash, mp4, etc video, then I went to see about updating Real Player and then every stopped working. I at first thought this was just a problem with FF13, but after trying also Internet Explorer I found the same problem. Is there any way pf fixing this problem?

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped!

How do I get firefox to work after installing an update (Can I go back to an older version if possible)?

I recently updated from Firefox 3.6.3 to 3.6.8. I skipped previous updates because of similar problem I'm experiencing now however now it is worse. Immediately after installation, messages windows pop up. The FIRST window says: “Firefox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.”
The SECOND window (with a red circle surround a white ‘X’) says: “firefox.exe – Unable to Locate Component. This application has failed to start because xul.dll was not found. Re-installing the application may fix this problem.”
The THIRD window is called the “Mozilla Crash Reporter. We’re Sorry. Firefox has a problem and crashed…” where it gives me the option of submitting a report and restarting (which I have done).
The problem happened during previous attempted updates which is why I tend to avoid Firefox updates until today. However, in the past all I would do is manually power off the computer and restart the computer. Firefox never completed the installation so I was able to use the older version of Firefox.
Now I cannot do that because Firefox is updated to 3.6.8 which refuses to open. How can this problem get fixed? I am not “tech savvy” but loyal to Firefox (and for now I have no access to all my bookmarks).
Thank you.
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.4

Hello Michael.
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start
In any case, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.
Also, if you want to use an older version of Firefox, please use Firefox 3.5.11. Only versions 3.5.11 and 3.6.8 are supported, and both contain all the latest security fixes. Using any other version is unsafe and not recommended.

After downloading the new update for Firefox I can no longer get Firefox to respond. I can only get it to respond in safe mode. Why?

After downloading the new update to Firefox I cannot get Firefox to respond. The only way I can use Firefox is in Safe Mode.
== This happened ==
Every time Firefox opened
== I updated to new version of Firefox

Cannot believe NO ONE from Firefox is responding to this issue; particularly since I don't seem to be the only one with the problem!!!!

I can no longer get Photostream to work.

I read somewhere that the only way to delete photos from photostream was to turn it off, so I did. I turned it off in the iCloud settings, then when the set up Photostream screen came up in iPhoto, I said "No Thanks." Is there anything I can do to get it back? Help!

Never mind. I just figured it out. If you can't tell, I'm new to Mac.

I can no longer get firefox to print a web page. I am using the print command in the drop down 'file' menu

Can no longer print a web page. I use the drop down "fie" menu and the "print" command
the HP4180 series appears to recognize the command but delivers only a blank page

See if the solutions given in this artcile help: [http://kb.mozillazine.org/Problems_printing_web_pages Problems printing web pages]. <BR>Pay special attention to sections '''Prints to a small portion of the page''' and '''Does not print entire page content'''.

Me and my brother both have apple products and we got some iTunes cards and we redeemed them but they will not work we have been trying to get it to work for about a year now but it won't budge can you help?

Hello, my brother and I have had Apple products for several moths or years and we have redemed a iTunes card that will not let us buy eny thing in the App Store or the iTunes store. So we could not figure eny thing out how can I make my iTunes account work again??????? I've been through several Apple products using the same account I thought maybe that was an conSern but I really am tired of that money just sitting there!! HELP!!!

for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

I can no longer get Twitter to work with FireFox. I use 3.6.21. It loads first thing but when I try to refresh to get new tweets it just spins and won't load. If I try a new tab it won't load at all.

I guess the question explains it all. Twitter will not reload all the tab does is spin. It's been spinning since noon ET today with no luck. New tabs don't work either, just says waiting for Twitter. If I close the browser entirely it does work properly for a while but not for long. Can someone help me out?

I'll try to make this clear. I USED to be able to left click on a hyper link and the hyper link would open in a NEW tab. Now for some unknown reason the hyper link by default opens in the same tab (window). I have to right click the hyper link in order for it to open in a NEW tab. (Yes, my 'tools'> 'options'> 'tabs' are set to "open new windows in a new tab." (Please no answers telling me to get rid of the Ask toolbar because I don't have one.) Thank you.

I can no longer get Firefox to display when I click the tab. The toolbar shows me firefox is up and running but cannot get the page to expand.

This all happened after a windows update. It started when a pop-up I was wanting to see wouldn't come up but was showing in the toolbar below that it was up. I could click on the toolbar screen and it would shoot over to the right side out of view. I uninstalled Firefox and reinstalled and now I can't get the browser to do anything up idle in the toolbar!!

After this, you probably will be buying some access control software...
First, make a backup of your computer for safekeeping. To back up Firefox, see [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information].
Next, try starting Firefox in Firefox
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does that fix it? If not, try creating a new (blank) profile: [http://support.mozilla.com/kb/Managing+profiles Managing profiles].
To move key settings like bookmarks from your damaged profile to the new profile, see: [https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile Recovering important data from an old profile].
Hope this helps.

I can no longer get Firefox to work. I tried to update it but it won't complete configuration.

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