I can no longer log into my Remote Work site with Firefox, and I do not know why (I won a Mac)--can anyone tell me what might be wrong?

For 1 1/2 years I had been able to log in to my work Remote Access site using Firefox, but I no longer can--it just sits there and does nothing. I have tried deleting the Firefox browser in case of corruption and reloaded from the Mozilla website, but that does not help. I prefer not to give the URL of my company website, but it is possible someone can help me. Might the problem be java, or something else?

You'll have to call and explain your situation to Adobe Customer Service for your region.

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Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?

Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?

Forgive my ignorance but I have never hear of iTunes Document Manager Pro. If you mean Document Manager Pro, i was able to find that. Back to your problem, have you tried opening one of those files in the iOS iWorks apps? Form the quick read that I did about this, .cwk files can be opened by Pages, Numbers or Keynote, depending on what type of document that it is and those files can be read by Document Manager Pro, after properly saving them. I don't see that you can go directly from the .cwk file in Document Manager Pro without converting them first.
I took a very quick look at the app, so I may be a missing something about its capability.

Can anyone tell me what I did wrong?

I've been trying to code a game and it kept on giving me "TypeError: Error #1009" on the output whenever I make my player touch the car.
Here's the .as codes:
package {
import flash.display.*;
import flash.events.*;
import flash.utils.*;
import Game.*;
public class TouchALife extends MovieClip
private var Hearts:Number;
private var jumping, left, right:Boolean;
private var speedX, speedY: Number;
private var platformsArray, heartsArray:Array;
public function TouchALife()
public function startGame()
stage.focus = stage;
Hearts = 0;
speedX = 0;
speedY = 0;
jumping = false;
left= false;
right = false;
platformsArray = new Array();
heartsArray = new Array();
setupGame();
addEventListener(Event.ENTER_FRAME,update);
stage.addEventListener(KeyboardEvent.KEY_DOWN,keyDownHandler);
stage.addEventListener(KeyboardEvent.KEY_UP,keyUpHandler);
private function setupGame()
//Check for items on the stage and put them into
//the appropriate array
for (var i=0; i< MovieClip(root).numChildren; i++)
var object = MovieClip(root).getChildAt(i);
if (object is Platform)
platformsArray.push(object);
else if (object is Heart)
heartsArray.push(object);
private function keyDownHandler(evt:KeyboardEvent)
if (evt.keyCode == 32) //spacebar
//Make player jump
jumping = true;
else if (evt.keyCode == 37)
//Move player left
left = true;
else if (evt.keyCode == 39)
//Move player right
right = true;
private function keyUpHandler(evt:KeyboardEvent)
if (evt.keyCode == 37)
//Stop Moving Left
left = false;
else if (evt.keyCode == 39)
//Stop Moving Right
right = false;
public function update(evt:Event)
//This is the game loop
//Handle user input
if (right)
mcPlayer.moveRight();
else if (left)
mcPlayer.moveLeft();
else
mcPlayer.stopMoving();
if (jumping && !mcPlayer.isInAir())
mcPlayer.jump();
//reset jump
jumping = false;
//Handle game logic
mcPlayer.update();
//Check for collision between player and platforms
if (mcPlayer.isFallingDown())
for (var i = platformsArray.length - 1; i >= 0; i--)
if (platformsArray[i].hitTestObject(mcPlayer.hitBox))
mcPlayer.y = platformsArray[i].y;
mcPlayer.hitFloor(platformsArray[i]);
//Exit the loops
break;
//Touch the car
if (mcVehicle.hitTestObject(mcPlayer.hitBox))
//Hearts += 1;
gameOver();
gotoAndPlay("end");
//Check for collision between player and aliens
for (i = heartsArray.length - 1; i >= 0; i--)
if (heartsArray[i].hitTestObject(mcPlayer.hitBox))
if (mcPlayer.isFallingDown())
//player jumped on it
removeChild(heartsArray[i]);
heartsArray.splice(i,1);
Hearts += 1;
else
//player is hit
removeChild(heartsArray[i]);
heartsArray.splice(i,1);
Hearts += 1;
//Handle display
txtHearts.text = String(Hearts);
private function resetGame()
mcPlayer.x = 410;
mcPlayer.y = 575;
private function gameOver()
removeEventListener(Event.ENTER_FRAME,update);
stage.removeEventListener(KeyboardEvent.KEY_DOWN,keyDownHandler);
stage.removeEventListener(KeyboardEvent.KEY_UP,keyUpHandler);
}//end class
}//end package
Here's how my .fla timeline looks like
At frame 1:
startGame();
stop ();
So here's what I'm actually planning to do: No matter how many hearts the player decides to collect, as long as they touch the car, there'll be an animation playing after that.
But it's just that when the player touches the car, the type error starts coming out from the Output

//Touch the car
if (mcVehicle.hitTestObject(mcPlayer.hitBox))
//Hearts += 1;
gameOver();
gotoAndPlay("end");

Hi i have just purchased a mac pro. ive installed word for mac as i wanted to transfer word documents from a windows pc, which are ona usb stick. however i cannot open the usb stick. can anyone tell me what im doing wrong!

Hi, I've bought a mac pro and installed word for mac, as i wanted to transfer word documents to the new pc. I saved the documents ona usb stick but I cannot open the documents from the stick. What am i doing wrong?
thanks

Welcome to the Apple Support Communities
First of all, check that you are looking for your USB drive in the correct place. To do it, first connect the USB drive. Then, open a Finder window (press the left icon of Dock) and choose your USB drive on the Finder sidebar, under "Devices". Finally, just copy the documents you need to the internal disk.
If you want to show the USB drive in Desktop, open Finder menu (on the menu bar) > Preferences > General, and tick "External drives"

I recently purchased a shutter release remote for my IPAD camera but the cord is only three feet long. I purchased a 3 banded AV extension but it doesn't work. Can anyone tell me what the correct extension cable is and where I can find one? Thanks.

I recently purchased a shutter release remote for my IPAD camera but the cord is only three feet long and I need an extension cord. I purchased a 3 banded AV extension but it doesn't work. I have been told that I need an extension cord that has AV and Mic to enable the remote shutter release to work with the extension cord. Can anyone tell me what the correct extension cable is and where I can find one? Thanks.

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

We have a movie downloaded on a laptop connected to the internet pluged into our router in the basement and an apple tv upstairs trying to play the movie through home sharing but it wont play. can anyone tell me whats wrong?

we have a movie downloaded on a laptop connected to the internet pluged into our router in the basement and an apple tv upstairs trying to play the movie through home sharing but it wont play. can anyone tell me whats wrong? it comes to the last loading page where it shows the desscription of the movie befor it acually plays.

It can come about without any change done by the user, and it's not just from other networks. The placement of the router can also affect performance. Also make sure router is up to date.
Apart from that would be the reboots.

I have mac os x10.4.11 Tiger , i tried to update and after I did that when I tried to use itunes, but it doesn't open.. can anyone tell me what I have to do to fix this ??

I have mac os x10.4.11 Tiger , i tried to update and after I did that when I tried to use itunes, but it doesn't open.. can anyone tell me what I have to do to fix this ??

Hello,
Leopard requirements/10.5.x...
    * Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
    * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
    * DVD drive for installation
    * 9GB of available disk space (I say 30GB at least)
Classic/OS9 Apps no longer supported.
Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5
There are workarounds if the 867MHz CPU is the only hangup...
http://sourceforge.net/projects/leopardassist/
http://lowendmac.com/osx/leopard/unsupported.html
So we know more about it...
At the Apple Icon at top left>About this Mac, report the version of OSX from that window, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: eMac
Model Identifier: PowerMac6,4
Processor Name: PowerPC G4 (1.2)
Processor Speed: 1.42 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.2f1

My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen. Can anyone tell me what this is? I've restarted and turned off several times. I left it on in this state for 8 hours and

My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen. Can anyone tell me what this is? I've restarted and turned off several times. I left it on in this state for 8 hours hoping it would reload and work. No luck.

Hello KCC4ME,
You may try booting your Mac in Safe Boot, as it can resolve many issues that may prevent a successful login.
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1564
If a Safe Boot allows you to successfully log in, you may have issues with one or more login itmes (while the following article is labelled as a Mavericks article, it is viable for earlier versions of the Mac OS, as well).
OS X Mavericks: If you think you have incompatible login items
http://support.apple.com/kb/PH14201
Cheers,
Allen

Can anyone tell me whats going on? Crystal Report Exporting issue

Hi,
I am having a issue with the way that CR exports a report. It was working GREAT until we restarted our server. At which point a 2 page CR exported to a PDF began to display enlarged and over 21 pages. The code never changed and if exporting from the VS CR tool it previews and exports perfectly. Can anyone tell me whats going on? Could a install of Acrobat Reader 8 caused this? or anything else for that matter? Any thoughts would be a great help cause it might help me think of something I have over looked.
Thanks
Jeremy

it would not be install of Adobe that would cause this, however a changed printer driver may. Has the printer driver changed? Do you see any difference on the rpeort if you set the option "No Printer? (File menu, select Page setup).
When you say the report is now 21 pages, do you mean it has more data? Or has the format changed such that it is 21 pages long. The latter would again point to printer driver...

I can't get Safari to load period. It quits immediately. According to the troubleshooting, I'm to un-install any third party plug ins. Can anyone tell me what I should be looking for? I don't recall installing anything that wasn't an upgrade.

I can't get Safari to load period. It quits immediately. According to the troubleshooting, I'm to un-install any third party plug ins. Can anyone tell me what I should be looking for? I don't recall installing anything that wasn't an upgrade.

Unplug your iBook from the AC power, shut it down and take the main battery out for about fifteen minutes. Then you can put the battery back in, plug the power back in and restart. This should reset the USB and FireWire ports.
If that doesn't help, you could reset the Power Management Unit. Follow the instructions in Knowledge Base Article #14449 for resetting your PMU.
You probably should also startup from your Mac OS X install disk and run the Disk Utility to "repair disk" on your hard drive. This will determine if you've got some kind of file directory/software problems with the files on your hard drive.
I'm not much at decoding kernel panic logs, but this line jumps out:
Kernel loadable modules in backtrace (with dependencies):
com.apple.filesystems.udf(1.4.1)@0x28a79000
Did you have a DVD movie in the drive at the time? DVD movie disks are UDF format, but not much else is.
-Doug

Can anyone tell me what the following error code means? 4MOT/2/40000004: BOOSTA-1235

Can anyone tell me what the following error code means? 4MOT/2/40000004: BOOSTA-1235
Fans are running permanantly and this is the error I get when running apple hardware test.

SNS is a sensor error. The sensors read actual temperatures at several points inside the Mac chassis to decide when things are heating up, and which fan or fans speed up to improve cooling.
Some of those sensrs are just a thermal-sensitive transistor mounted to a surface that conducts heat, and replacement does not run into big money. Disconnected wires are sometimes a possibility, especially if things were changed nearby, e.g., new heatsink.

I just purchased the ipad I have an itunes account but it tells me I am not connected to the itunes store. can anyone tell me whats wrong

I have just purchased the ipad and trying to log onto itunes and it tells me I am not connected . i typed in my apple sign on and it states cannot connect to itunes store. Can anyone tell me whats wrong?

I'm sort of confused by your response. Did your iPad start up? If I DO understand - you are frozen on the sign in setting for the Store?
Try this - force quit the settings app.
Force quit the app by holding down on the sleep button until the red slider appears. Let go of the sleep button and then hold down on the home button until the app quits. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

I have just bought a new laptop with windows 8 and when trying to load itunes was told it was incompatible. Can anyone tell me what I can do to put itunes on my computer? thank you

I have just bought a new laptop with Windows 8 and cannot load itunes from the existing disc or online as it is incompatible.Can anyone tell me what I can do now to get itunes on to my computer? Thank you

See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2

I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix

I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix.
Why after 6 year's this has changed?
I would like to open PDF's straight from Window Mail.

Good day Jeff.
I am running most current Adobe Reader X.
Tks Mark

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

The battery is fully charged so it is not the problem.
What happens when you use the MagSafe?

I can no longer log into my Remote Work site with Firefox, and I do not know why (I won a Mac)--can anyone tell me what might be wrong?

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