I can no longer log on to itunes store

I can no longer log on to itunes store or icloud
Can someone help me?

I sure did, that was the second try. Still no change as of an hour ago.
Whatever it is, it's only effecting this specific ATV. I have a couple of them running a lot when all three of my kids are home.

Similar Messages

  • HT1725 I can no longer download music from itunes store.  Happened when I was Downloading from songs dragged from itunes store to a playlist.  I tried to downloaad more than one at a time.  The download stopped.  Now I can not download at all.

    I can no longer download music from itunes store.  It happened when I was trying to download songs dragged into a playlist.  I tried to download more than one at a time.  It stopped.  Now I cant download at all.  Even rebooted my machine. 

    OK thanks I will try that. I just don't understand why I still can't download new videos as I've deleted the software I installed and I've changed my camera settings back to what they were before when I could download into iPhoto. I perhaps should have mentioned it's iPhoto '08 version 7.1.5. Is there any way of putting iPhoto back as the "default download and view" programme?
    It could be as simple as longer (larger) videos - iPhoto does not always handle larger video files well
    Is there any way of putting iPhoto back as the "default download and view" programme?
    iPhoto is not a download and view program - it is a photo management database program that imports photos - Image Capture is a download program - Preview is a view program
    The default program to download your photos is set in the preference panel of either iPhoto or image capture
    LN

  • With verson 12.01.26 my iTunes can no longer connect to the iTunes store or iTunes Match

    After downloading iTunes version 12.01.26 on my PC my iTunes can no longer connect to the iTunes store or iTunes Match. My itunes displayed a message at the top that it was connecting to the iTunes Store. After closing my laptop and opening it again after a few hours, there was a message stating that my computer was unable to connect to iTunes because of a problem with my internet connection. My laptop is connecting fine with the internet, yet not through the iTunes program, or at least it seems that way. I'm not positive but  feel like the issue may have stemmed when I downloaded the new version, I think maybe I messed up the process somehow by closing my computer or something.

    Hello there, gracieflad.
    The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
    Can't connect to the iTunes Store - Apple Support
    Thanks for reachign out to Apple Support Communities.
    Cheers,
    Pedro.

  • I can no longer connect to the iTunes Store on my laptop, what could the problem be?

    I can no longer connect to the iTunes Store on my laptop, what could the problem be?

    Hi curterb,
    If you are having issues connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Regards,
    - Brenden

  • Why can't I log onto my itunes store? I enter the correct password and it brings me back to the screen as if I was not logged in without any error message.  If I enter an incorrect password it says so.  I just received a replacement 4s iphone

    I just received a replacement iphone (4s with ios7) but whenever I try to log into my itunes store, after I enter my password, it acts as if I never logged in.  If I enter an incorrect password it tells me so, but no error message at all when I enter the correct password - nothing happens.  My itunes is up to date.

    Have you tried going to Settings>iTunes and App Stores (or just Store) and signing out and then signing in again?

  • Updated to 10.4.1 on Itunes and now can no longer access the actual Itunes store ...

    Now i have a bit more space, i can explain what is really properly wrong. The other day i updated my itunes to the 10.4.1 version and now can no longer access the Itunes store - whenever i try to do so i get the bar at the top gets to about half way then stops and nothing happens - on rare occasions however i am taken into a place that resembles the Itunes store but there is no detail and whenever i click on anything, NOTHING happens.
    Now on a SUPER RARE occasion i'll get a notice that the request was timed out?
    If ANYBODY can help me i'll be very grateful
    Matthew

    Purple-Gecko...all that I can say is, "Boom!!!"  You are THE man/woman, whichever the case may be.
    The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3).  I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store.  My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5.  Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs.  I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store. 
    Your suggestion is the only "cure" that I have found.
    I thank you, my iPod thanks you, and my iPhone 4 thanks you for taking the time to post this fix.

  • TS1368 Why can't I log into the iTunes store

    When I try to update my apps, i get a comment saying...can't log into iTunes store.  It's odd because I can download new apps. My password works.  I just can't see my purchased items and can't update my apps.  Im also shown as logged in at the bottom of the page on categories and other tabs. 
    Any help very appreciated.

    Because there problems at the moment with the iTunes Store, try again later.

  • TS1398 Why can I still connect to the internet, but I can no longer connect to the iTunes store?

    My family recently gave me an iPad for Mother's Day. It's been really awesome, but suddenly today I began getting an error: "Cannot connect to iTunes Store."
    The process looks great right up to the download. Then, after the icon appears with the status bar, just before you would expect the status bar to start filling out...BAM, error!
    I can connect to the internet just fine. I am able to sync via WiFi without trouble. I'm pretty sure I have tried all the troubleshooting on-and-offs. I even did a restore.
    Am I missing something? Why would it work fine one minute and get all quirky the next?
    Help me Obi-wan Kenobi; you're my only hope.

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Could be you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I can no longer get to the ITunes Store after upgrade.

    I have tried the Command Prompt Run as Administer and I received this under the Command Prompt.  C:\Windows\system32>  I do not know what to do next.  I did try another suggestion to resolve the issue, but I receive noticification "requires elevation".  If you can help please let me know.  Thank You!

    Hi curterb,
    If you are having issues connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Regards,
    - Brenden

  • All of a sudden, when I open my itunes program I can no longer connect to the itunes store.

    All of my songs and files are still in the library, but when I click on "store" - nothing.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • No longer able to access iTunes Store?

    Since updating to latest iTunes version - I am unable to access iTunes store.
    I've checked my 'firewall' and itunes is 'enabled', on running a check in i-tunes the following was noted;
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    iTunes has never successfully accessed iTunes store.
    Any ideas?
    Scobie

    I have iTunes 7.6.1.9 installed. It has been working fine until four days ago. Now, I can no longer connect to the iTunes store. According to the diagnostics data, iTunes thinks I am using a proxy server. That proxy server is what I use when I connect to my corporate LAN via a VPN. I connect off and on, but, it is not my permanent Internet connection. How can I tell iTunes that I am not using my proxy server? Yahoo Music Jukebox and my AntiVirus program also can no longer connect to the Internet. I suspect the proxy server issue with these as well as they have been working fine until a few days ago.
    Here is the diagnostics data:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    System manufacturer System Product Name
    iTunes 7.6.1.9
    QuickTime 7.4.1
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    Apple Mobile Device 1.1.4.7
    Bonjour 1.0.3.1
    iTunes Serial Number E102C412AEA5A0A6
    Current user is an administrator.
    The current local date and time is 2008-03-23 18:16:13.
    iTunes is not running in safe mode.
    Video Display Information
    Radeon X1900 GT
    Radeon X1900 GT Secondary
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {A7B09BDD-D44F-4C97-999E-41243D72BFF8}
    Description: Nortel IPSECSHM Adapter - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: No
    DHCP Server:
    Lease Obtained: Wed Dec 31 17:00:00 1969
    Lease Expires: Wed Dec 31 17:00:00 1969
    DNS Servers:
    Adapter Name: {720702FB-B3CB-4BD9-BC1C-D70BA529A3CE}
    Description: Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller - Packet Scheduler Miniport
    IP Address: 192.168.0.100
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.0.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.0.1
    Lease Obtained: Sun Mar 23 14:34:57 2008
    Lease Expires: Sun Mar 30 14:34:57 2008
    DNS Servers: 192.168.0.1
    192.168.0.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: Yes
    HTTP Proxy: xxxxxxxxx.xxx.com:80
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2008-03-19 21:46:02.

  • I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?

    I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?

    You can update your AppleID info here: Manage your Apple ID
    Also check this page for more details about iTunes: Apple - Support - iTunes

  • HT1329 if the music that is on the iPod can no longer be accessed through iTunes because it was deleted, is there anyway to recover the music on the iPod if it wasn't purchased?

    if the music that is on an iPod can no longer be accessed through iTunes because it was deleted, is there anyway to recover the music on the iPod if it wasn't purchased?

    See this support article:
    http://support.apple.com/kb/HT1848
    You can also download at least some of your content (audiobooks being a notable exception) again from the iTunes Store:
    http://support.apple.com/kb/ht2519
    For additional instructions, particularly for content not purchased from the iTunes Store, check out this user tip from TuringTest:
    https://discussions.apple.com/docs/DOC-3991
    and this page on "How-to Geek":
    http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Can no longer sync Ipod to Itunes after upgrading to Itunes 7

    I can no longer sync Ipod to Itunes since upgrading to Itunes 7. When I try it freezes my Itunes and I have to force quit the application. Anyone else know how to solve this? Anyone else having this problem?
    Powerbook G4   Mac OS X (10.4.9)  

    I have the 3rd generation IPod and I thought it happened when I dropped it, but after thinking about it it did happen the same time I switched to itunes v7.
    I have to stop the auto-sync and have the ipod completely restored each time. So when I want to update my ipod I have make it an hour adventure.

  • I can no longer log into my ichat linked to my gmail.  right after opening up ichat, receive the following message:  lost connection with jabber.  the server has unexpectedly disconnected.

    i can no longer log into my ichat linked to my gmail.  right after opening up ichat, receive the following message:  lost connection with jabber.  the server has unexpectedly disconnected.  how to troubleshoot?  thanks.

    Hi,
    There can be many reasons why the Login is "up the creek".
    Any break in the network at your end whilst logged in will cause  an issue.
    A sort of discrepancy between what iChat thinks the state should be and what the server thinks.
    If they don't agree the server will refuse to accept.
    A Crash at the server end which does not log you out properly will also do it.
    Any file at any time can be come corrupted.
    Luckily with the iChat .plists they are recreated if removed with an iChat Restart.
    If it were AIM you can also get your Account Suspended  and this will not log you in.
    (It tends to happen from Chat rooms where people notify AIM about bad behaviour (as they see it) and you have to apply to get Un-suspended).
    Most of the big IM services use multiple servers.
    Sometimes these go out of Sync.
    In the case of AIM this happens when they remove Old unused Screen Names from people's Buddy List prior to making them available for re-registration.  I am not sure if this happens at Google.
    You seem to be talking about an account that has worked at Work and having new computer at home.
    As I mentioned the Priority thing you have not said that it has coincided with the new computer logging in  (this will kick the work Computer out of Google whether you are logged in  on the Web Mail page or in iChat)
    IN addition to that iChat stays partially logged in for Off Line IMs
    This is done in the background by a support app called iChatAgent
    If your Computer is ON but ichat is not started people can still send you Messages.
    Instead of saving these on the server until you login iChat will start up.
    Depending if the home Mac is effecting the Work Login it may be holding sway over your Login.
    Using your girlfriend's login may have booted her Off Line where she normally uses the name/login.
    The AIM Side can be specifically set to allow Multiple Logins and therefore NOT allow them.  If this happens you get a warning and messages to do something about it.
    You do not get these in any Jabber or Google Login as the Priority setting is supposed to take care of it.
    If the Login works at the Web Mail Login and on one computer then the .plist on the work computer is the most likely issue.
    There is a small chance that a Corrupt Buddy Pic (Home Folder/Library/Caches/com.apple.iChat/Pictures) may be the cause.
    Set this folder to icon view and also use the Finder's View Menu > Show View Options and select icon view.
    This should show all pics as their icon.
    Check that all display properly.
    At this point I would try a COMBO version update install of the last Update you did over what you have.
    This often corrects hard to trace things
    The 10.5.8 COMBO is here
    11:28 PM      Monday; June 20, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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