I can no longer open Firefox to access the internet after my niece has been on the PC and changed a lot of settings?? I get an error code and told to click ok to terminate

The error code is: 'The instruction at "0xf5f0db62" referenced at "0xf5f0db62".
The memory could not be read.
Click ok to terminate program.
I have tried removing the old application of Firefox and downloading a new version but to no avail.

After this, you probably will be buying some access control software...
First, make a backup of your computer for safekeeping. To back up Firefox, see [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information].
Next, try starting Firefox in Firefox
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does that fix it? If not, try creating a new (blank) profile: [http://support.mozilla.com/kb/Managing+profiles Managing profiles].
To move key settings like bookmarks from your damaged profile to the new profile, see: [https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile Recovering important data from an old profile].
Hope this helps.

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Within moments of subscribing I discovered interference with my REckon Elite Tax and Ledger software. I can no longer produce a PDF within the software and this is inpeding my work flow.

Within moments of subscribing I discovered interference with my REckon Elite Tax and Ledger software. I can no longer produce a PDF within the software and this is inpeding my work flow.

Hi elizabethc8523575,
Elizabeth Christodoulou wrote:
Within moments of subscribing I discovered interference with my REckon Elite Tax and Ledger software. I can no longer produce a PDF within the software and this is inpeding my work flow.
Please elaborate your issue. What kind of interference have you observed?
Regards,
Rahul

Can no longer open firefox; profile showed lock-uninstalled and reinstalled, still cannot access

For years I have used Firefox-suddlenly it will no longer open (can access sites with another browser). After spending hours reading forums, self-helps, etc I tried looking at the profile and it had a parental.lock shown on it. I am the administrator of the computer so I know it is not computer related. I tried deleting the lock (which I appeared to be successful at, rebooting the computer but still could not access Firefox.
I then uninstalled and reinstalled Firefox and am getting a message to close the previous version of Firefox. The update will not launch.
Can someone PLEASE, PLEASE help me?

Do you have any idea where the parental lock came from?<br>
You are running Windows Vista. Correct?
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back soon.

My Macbook died while I was using it, and after restarting I can no longer open FireFox. Now when I try to open it, it hangs. Uninstalling/reinstalling don't work, opening it in safe mode makes no difference. How do I fix this?

FF bounces, then immediately freezes up. Must force quit. Never had any problems before.

By the way, when I hit the first URL in your post, I get a warning that the certificate is only valid for '''www.'''vitalityforlife'''.'''com. If I add www into the URL, it loads normally.
https://www.vitalityforlife.com/melaleuca/guests/login.asp
Naturally I can't actually log in, but does that make any difference for you?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies --before trying to log in. View a page on the site, and then use either of these:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
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I can no longer open firefox. I get a message that it is already open but when I try to force quit the app it is not there.

I am running IMacs with an OS10.6x operating system. This problem has occurred on several of my machines now. I can still open firefox from alternate profiles on the same machine, but the student profile will give me the message that it is already open and can only have one instance running at a time.

Make sure that the profile that Firefox wants to use and that is specified in profiles.ini still exists. If that profile isn't found then you get that same error message.
See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use

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Patt Ricketts

winmail.dat files usually mean the email has been sent in rich text format - you could either the person who sent it to send it in a different format e.g. plain text or HTML, or there are a few apps in the store that support it (search for winmail.date in the store).
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I have been working on movies in iMovie but after downloading dropbox and exporting iMovies as large files I can no longer open up imovie on the computer. If I download imovie again, will I have lost all my work ?

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Thanks.
Min

In case it could be helpful to anyone else this is the solution that Smart sent to me:
Please follow the steps below:
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2. Download, unzip, and run the SMART cleanup utility below: http://www.smartmacsupport.com/downloads/SMARTUninstaller.zip
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I can no longer play embedded videos on the BBC and Sky websites, how can I get them to play?.

When I try and run the embedded videos I getthe message that they cannot play and to try later. The error message was:
EMP v.3.0.0.r555290_554055
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or
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Hi, after updating to Firefox v 10.0 I can no longer open websites by entering the address in the addressbar. The website seems ok since it is working in explorer, what is wrong?

I enter the webaddress in the toolbar but Firefox does nothing, it just locks itself. It only opens websites when I choose one from favorites.

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*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

My iphone 3GS no longer syncs with iTunes. The phone is recognised, backs up but then I get an error message: "Waiting for changes to be applied". BUT unlike other people, it doesn't stay stuck on it, instead the process closes down immediately

Hi all,
Apologies: I've just joined the community and didn't quite figure how to write a msg! Hope it works...
Anyway,
I read many posts on this annoying error message (Waiting for changes to be applied) in the last 2/3 days, but they all refer to the sync staying stuck on it.
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I can no longer connect to itunes using the icon on my desk top.

my computer came with itunes which i used successfully but my nephew installed an other music program that i deleted and ever since then I can no longer open my itunes from the icon on my desk top. I just get the spinning circle for a few seconds and then nothing.

Hello Jpahlphoto!
I'm sorry to learn about the issues mentioned in your post. Let's fix this for you OK?
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http://bit.ly/16hQAlr
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Follow us on Twitter @VZWSupport

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Since updating to Firefox 4.0.1 I can no longer open and populate fields in eith Adobe Acrobat Pro or Adobe Readers wher I used to be able to.

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Message was edited by: CtDave

After down loading os 10.7, I can no longer open microsoft word

After down loading os 10.7, I can no longer open microsoft word

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I can no longer open Firefox to access the internet after my niece has been on the PC and changed a lot of settings?? I get an error code and told to click ok to terminate

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