I can no longer open my mail using Firefox. I can in Internet.

My comcast email will not open when using Firefox. I suspect that comcast has changed something. My email works using Internet.

When I open Safari, I touch the mail icon and the mail does not open(does not go to the mail page) My Att Yahoo mail still works fine on my computer. Maybe it is something that has happened to Yahoo mail on ipads.

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Why can I not open Yahoo Mail in Firefox but can in IE?

I have recently updated my Firefox to 5.0. Now I cannot open my Yahoo mail box. The landing page downloads and I can see my email title, but when I click to open the email the link is dead. None of the features on the Yahoo mail page works.
Everything works fine on Internet Explorer.

go to Help Menu -> select "Restart with Add-ons Disabled"
Check if it works without Add-ons.
Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working.

Can access Yahoo, but can't open Yahoo Mail in Firefox. Can on Internet explorer.

Can access Yahoo, but Can't open Yahoo Mail in Firefox. Can open Yahoo Mail on Internet Explorer. Checked Password.

PROBLEM: This is the error I get when I simply try to open an email in Firefox. File not found Firefox can't find the file at http://us.mg1.mail.yahoo.com/dc/blank.html?bn=555&.intl=us&.lang=en-US. * Check the file name for capitalization or other typing errors. * Check to see if the file was moved, renamed or deleted.
POSSIBLE SOLUTION:
I contacted Yahoo and they had me clear (1) cookies and (2) cache. This did work so that I can now open the emails in Firefox.
COMMENTS:
Yahoo support said "Please rest assured that Yahoo! Mail is properly working as of this time. It would be best if you contact Mozilla Firefox help support. They have the right tools and knowledge with the settings to access Internet Sites like Yahoo! Mail on Mozilla Firefox browser."
I'd like to know what to do to prevent this in the future because I've had this issue twice now in the last few weeks.

Since I updated to ios 7, I can no longer open email attachments in gmail. Can anybody help?

since I updated to ios 7, I can no longer open email attachments in gmail. Can anybody help?

Hi there Leticia25,
You may find the troubleshooting steps in the article below helpful.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
-Griff W.

I can not print my e-mail through Firefox, I can print attachment is ok. Please help

I can not print e-mail through Firefox, I can print from Google or IE, I tried about:config and reset, I am still having same problem.

What happens when you try to print: do you get an error message, or a blank/jumbled page, or just nothing?
If you are using an email site that offers a special print-formatted page, this usually opens in a pop-up window. Is there a problem with the window not opening?

Can't open AOL Mail with Firefox, but can open AOL website. Have to use Internet Exp. to get into mail. Help!

Have always been able to get into AOL Mail, until recently; last 2 - 3 days. Can get into AOL website, just not mail. No problem with any other websites. Have to get to mail using Internet Explorer, and I hate Internet Exp. What has happened and how do I fix it? I tried reloading Mozilla Firefox, but that did not help.

Hi--I tried your suggestion and no dice. A window came up with the following:The item 'Firefox.exe' that has this shortcut will no longer work properly. Do you want to delete?
Another window said 'C:Program files (x86) Mozilla Firefox\firefox.exe' specified in the target box is not valid. Make sure the path and file name are correct.
I have no clue as to what that means. I did delete the shortcut.
Finally went into our Kaspersky virus protection and found Firefox is in quarantine and that is probably why I am unable to uninstall and reinstall.
Any ideas????
Thanks, Ginny

Can no longer open additional tabs using Forefox 17.0

I downloaded the update for Firefox 17.0 and installed it with no problems. After completion, I discovered that I could not open additional tabs as with previous versions of Firefox. I tried various methods, including the File pulldown menu, clicking on the tab stop next to an already open website, and using Ctrl+T. Nothing worked. I can open additional windows, but find it much more convenient to use tab stops, and am currently unable to do so using the latest version of Firefox.

Hello cahoughton, check it in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#os=win7&browser=fx17 Safe Mode], in Safe Mode window select '''''"Start in Safe Mode"''''' and see if this happen again,''''' if not '''''see: [https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#os=win7&browser=fx17 Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]
also in your "System Details" you have installed 2 flash versions (Shockwave Flash 11.5 r502 & Shockwave Flash 11.4 r402) and 2 Adobe PDF Plug-In (Adobe PDF Plug-In For Firefox and Netscape 10.1.4 & Netscape 10.1.3).
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

I can't open yahoo mail using Firefox

I have a Mac. I've been using firefox to check my yahoo email for years, then about a week ago, I can't open my yahoo email. No problem searching yahoo website, just can't open email. No problem opening it using Safari.

This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Why can't I open e-mails in Firefox 7.01 or 8.0?

After the update to 7.01 I can't open e-mails(not attachments) sent to my hotmail account. I then tried to update to the 8.0 beta version, but it made no difference.

The Adobe Reader plugin may not be working properly on Mac.
* https://support.mozilla.org/kb/pdf-files-are-blank-and-cant-be-downloaded-mac
* https://support.mozilla.org/kb/Opening+PDF+files+within+Firefox
Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
PDF files may be found under entries like Portable document or Adobe PDF document or Adobe Acrobat Document.
*Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

Why can't I open zip-files using Firefox?

Every time I try to open a zip-file using Firefox all it does is open new tabs. I end up with dozens, sometimes hundreds, of open tabs that have nothing on the pages and the file never gets opened. Why does this happen? Is there a way to fix it and if so, how?

http://support.mozilla.com/en-US/kb/Managing+file+types
Set Adobe Acrobat to handle PDF files, not Firefox.

Since migrating from Hotmail to Outlook, I can't access my contacts list using Firefox, but can with Internet Explorer - what's wrong?

Since the migration from Hotmail to Outlook, I can no longer access my Contacts (now People) using Firefox. There is no problem when using Internet Explorer.
I have v21.0 Firefox, and have cleared cache and cookies.
What can I do next (apart from not using Firefox)?

hello madscanner, you could try to [[Reset Firefox – easily fix most problems|reset firefox]] and see if this will address the issue...

I can no longer open my mail in Safari

My mail will not open on my Yahoo home page. It has just started. It was fine before

When I open Safari, I touch the mail icon and the mail does not open(does not go to the mail page) My Att Yahoo mail still works fine on my computer. Maybe it is something that has happened to Yahoo mail on ipads.

Unable to open AOL mail using firefox

Unable to open my AOL email account. I can sign on to AOL, but unable to access my email. I have no problem accessing my email when I use Internet explore so it must have something to do with my firefox settings maybe.

this is for "the-edmeister": do you have an answer to thr problem? I have same one as "christy-hardy" can do it with internet explorer but not with Latest version of firefox...not only I cannot read my emails, but canot switch to any of the other tabs, except home. I hope you would answer this one...

Cannot open tiscali mail from firefox though can open other programs and can open tiscali mail in IE

I use tiscali for mail. I can get to it with no problem at all in Internet Explorer. In Firefox I cannot get to it, though I can get to other programs.

Websites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
Make sure that you do not run Firefox in Private Browsing mode.
* https://support.mozilla.com/kb/Private+Browsing
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
* http://kb.mozillazine.org/Cookies

I use a web site called ACRIS- up until yesterday I could access all parts of the site, including calling up images of deeds. Now I can no longer get the images via firefox, but can them via windows explorer. Why? How do I fix this?

I use a web site called ACRIS- it allows me to access NYC Finance dept records- specifically images of deeds. Up until yesterday I had no problem. Then without any apparent reason I could access all parts of the site, but could not access the deed images. First I thought it was a problem on their end, which sometimes happens, but after waiting 24 hours I was still having the problem. Then I tried windows explorer and it worked without any problem. How do I fix this?

Hi jeffbeal,
First question I would ask is what has changed recently? Did you add any new extensions or add-ons?
I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
Hopefully this helps!

I can no longer open my mail using Firefox. I can in Internet.

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