I can no longer play iTunes rentals on Apple TV

I just rented a movie from iTunes, and when I try to play it via my Apple TV via AirPlay mirroring all I get is a checkerboard pattern. If I play on my laptop it works, but AirPlay fails with the checkerboard pattern.
I rented from the movie in iTunes, using my brand new Retina MacBook Pro onto my Apple TV. All in the Apple ecosystem. And it doesn't work. This arrangement worked in the past. I'm not sure what software "upgrade" broke this.
This is extremely irritating (and I don't look forward to being on hold for hours tomorrow when I try to get a refund). My entire family was gathered, with guests to watch the rental. We had to resort to Netflix. Which may be the permanent solution...
What's going on?

I'm having this issue too. I can still rent movies from the top movies list or the the other viewers watched part, but I just can't search for them or bring up the in depth menus. Very annoying. Is this to do with the new apple tv release? Is the store being updated. Don't know about you guys but I'm in Australia having this problem.

Similar Messages

Can no longer play iTunes-purchased TV shows in QuickTime Pro 7

Had to reformat hard drive due to nasty virus/spyware I couldn't locate and delete (AVG, AOL spyware protector, SpyBot Resident, Kerio Firewall, Windows Firewall all failed to stop it from entering and those plus AdAware all could not get rid of it). Upon redownloading and installing software (iTunes with QuickTime) I can no longer play the TV shows I purchased at iTunes. Is it because I had to copy them to another drive/disk . . . and then copy them back to my hard drive? I've scanned the files with AVG, SpyBot, and AdAware and came up clean. I've changed the file association from iTunes to QuickTime and from m4v to mpg or something . . . and back again.
With every change and attempt I get a pink hazy video, but when I fiddle with QuickTime preferences and save the defaults that it keeps automatically resetting itself to, I can see clear video . . . until I reopen the file.
Help! I am tearing my hair out. I am not tech savvy and cannot find a solution on the discussion boards or elsewhere.
Thanx bunches.
Windows XP

Nevermind, I changed the metadata of the video file to "music video" instead of "TV show" and I am now able to add it to a playlist X amount of times under the video app.

After upgrading iTunes I can no longer play my songs. It says that "The song ________ could not be used because the original file could not be found. Would you like to locate it?" I have NO clue where to look.

After I recently Upgraded iTunes I can no longer play any movies or songs. It says that "The song ______ can no longer be playe because the original file cannot be found. Would you like to locate it?" I have no clue where to look as I'm not tech savvy. I did look in previous itunes libraries file and it's empty. Any and all help is appreciated.

The links below illustrate how your iTunes should look if you use default settings in preferences. If you don't use those settings then you have to know what you're doing.
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605
The above links also illustrate the Media folder and its subfolders. Look for a file in there in the logical structure by folder artist and album. If you're lucky, linking one file will get an offer to link others and it iwll all come together again.
I see you are running OSX 10.5.8 it would help to know which version of iTunes you use now and which one you used before.

ITunes says I have authorized five computers so I can no longer play music I have purchased. I have not replaced my computer once. Why does iTunes say this?

iTunes says I have authorized five computers so I can no longer play music I have purchased. I have not replaced my computer once. Why does iTunes say this?

Hey Christownsend,
Thanks for the question. To troubleshoot this issue, you may want to try deauthorizing all computers:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
To deauthorize all computers associated with your Apple ID
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
1. Click iTunes Store on the left side of iTunes.
2. If you're not signed in to the store, click the Account button, then enter your account name and password.
3. Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
4. In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).
Thanks,
Matt M.

I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?

I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?

I checked with SanDisk's own online support and they indicate that they have notified Apple of the issue.
According to SanDisk, the problem lies with Apple not having the iOS 8 version of the Safari browser having DRM decoding enabled that the Media Drive relies upon to decode and play iTunes DRM titles. Non DRM encoded videos will play in the browser.
DRM audio is not effected as this is handled by the native iOS music app.
As of the date of this post SanDisk have not been given a timeframe by Apple for this issue to be resolved.
I hope that Apple resolves this issue quickly as I have a large collection of DRM video titles on a 128Mb memory card installed in the Media Drive that I am unable to view.

Updated to iTunes 7 and can no longer play music off my iPod through iTunes

The title says it all. I can no longer play music from my iPod through iTunes now that I have upgraded. When I click on my iPod there is a little black lock beside where it shows the disk usage.
anyone have any ideas. I like some of the new features of this version of iTunes but it really seems to be a few steps backwards.

That little lock usually indicates that the iPod is set to autosync. In order to play iPod content through iTunes, you have to be on manual sync.

Can no longer play music that I previously purchased

After performing the iTunes and Quicktime upgrades last night, I discovered today that I can no longer play songs that I previously downloaded from the music store. I also cannot preview any songs in the music store, and I'm assuming that if I actually tried to purchase a song that it also wouldn't work. When I try to play a song from my iTunes library that I previously purchased, a window comes up saying that "this computer is not authorized to play this song" and requires me to enter my password. After I do that, it generally comes up with a message saying that machine authorization is successful, and that I have 2 machines authorized, although it requires me to do this every time I try a different song. After the supposed successful authorization, it starts "accessing the music store" (which makes no sense to me since these songs have been in my own library for over a year) and ultimately comes back with different error messages, including "We couldn't complete your music store request...The music store is temporarily unavailable" or just simply "there was an error in the music store" or "an unknown error occurred." The error numbers vary - 5555, 403, etc. Why is it even trying to access the music store when these are songs that are sitting in my own library?! Now iTunes is simply closing unexpectedly. I know I'm not the only one (to say the least) having problems, and I hope someone figures it out soon since we all have hundreds of dollars worth of music on our computers that we can't listen to. Unfortunately, I plugged my iPod in today to update it, and I'm scared to even find out what's been erased from it.

Alli hello,
Quit iTunes...
Download Cocktail and start the program... click on the 'interface' Icon and tick 'Show Invisible Items' then click the Restart button...
In a finder window click on the Icon that is your Boot Volume in the Side Bar ... select users ... select shared folder ... select the folder named 'SC info' and put it in the trash and empty it ... Do Not touch any other file.
Pathway looks like this HD > users > shared > SC info > SC Info.sidb
Go back to the Cocktail 'interface' window and untick Show Invisible Items and click restart .. quit Cocktail.
Start iTunes after deletinng this folder and it will prompt you to enter your authorization information again ... see now if your problem still exists...
Let's know how you get on Alli ... take care ... TP

Can no longer play audio files embedded in a PDF

I can no longer play embedded audio files in PDFs in version 11 for Windows XP (though I could on an older version). The audio will not play on my Mac either. How do I fix this?

I should add that these are mpgs of a television series. They were made with QuickTime Pro 7.6.2 or .3 just before the new iTunes and Snow Leopard came out. I can open them with either QT X or QTPro7 on the Mini and they play fine. I don't know where to point the finger since they play through iTunes fine on the PPC Leopard Mac and not the Intel Snow Leopard Mac. It could be how the new tunes works with the OS but those kind of hooks are harder to find than they were back in the old OS7,8,9 days. I'm not meaning to be an old bloke longing for the old days cause i love the magic of technology.

I can no longer play quicktime mov files from a canon firestore

I can no longer play quicktime mov files from a canon firestore from an HDV camera that play on other macs and play in vlc. It happened all of a sudden. Files that I could play before no longer play. It seems to be something wrong with the quicktime codec management because the files do not play in premiere and final cut pro. In FCP it says: File Error: 1 File(s) recognized, 0 access denied, 1 unknown. These files work on other computers. I have four drives and it doesnt matter which file i attempt to open on each drive, these files are unreadable on this system. Please help. Possible issues might be a corrupted index, but i dont understand how that can go across four different drives.
Model Name:          Mac Pro
Model Identifier:          MacPro4,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          2.66 GHz
Number Of Processors:          1
Total Number Of Cores:          4
L2 Cache (per core):          256 KB
L3 Cache:          8 MB
Memory:          8 GB
4 SATA drives

Apple kindly updated Quicktime and rendered Firestore files unplayable. I think a recent update of iTunes was the culprit.
Solutions: What I did. Wipe the system disc. Re-install Snow Leopard. Re-install FCP7. Don't update Quicktime or iTunes to anything after Jun 2011. QT v7.6.6 is the last good version. That'll get your files back.
A colleague tried a different approach. For this you need a pre-July 2011 version of the file QuickTimeComponents.component. It is in the system/library/QuickTime folder. Delete your current one and drop in an old one.
However if you're working with Final Cut X, I think you screwed until Focus and Apple work something out. My address is on my contacts page at teevideousadotcom if you need any further help.

HT1657 Can you watch an itunes rental on the ipad while in an airplane flying to/from Europe?

Can you watch an itunes rental on the ipad while in an airplane flying to/from Europe?

As long as the film has been fully downloaded (or synced) to the iPad's Videos app then you should be able to watch it whilst offline.

After ios 8 update I can no longer play music through my car. I have a 2012 Nissan Rogue - whihc has its own cable made to use with iPhone 4 - I use a apple adapter to converst to use with 5.

After ios 8 update I can no longer play music through my car. I have a 2012 Nissan Rogue - which has its own cable made to use with iPhone 4 - I use a apple adapter to converst to use with 5. Has been working fine up until update. Is there a fix for this? The car does not have usb

Here I come to save the daaaaaaaaaay!!!
Had the same issue with my Nissan Rogue 2011.
This listed below will fix it...
Go to General > Restrictions > CarPlay -- Make sure Carplay is DISABLED. (The new IOS 8 enables this on default)
Go to General > Reset > Reset Network Settings
The Nissan Rogue radio system was never designed to work with CarPlay. By default, CarPlay feature comes enabled when you install IOS 8. Suckz, right?
You're very welcome! Have a great day!
Sincerely,
The Superhero

Since updating my iPhone 4 to ios6 I can no longer access itunes through the itunes app. I just get a blank white screen. Is there a fix for this yet?

Since upgrading my iPhone 4 to the new ios6 software I can no longer access itunes through the itunes app. I there a fix for this yet?

Scalesy05 wrote:
I there a fix for this yet?
Why would there be a fix? YOU are having the problem. I'm not, no one I know is having the problem. No fix is needed.
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new. Have you been through any, if not all of these troubleshooting steps yet?

Can no longer play hundreds of songs after buying new PC

I recently restored an external drive after buying a new PC and there are hundreds of songs I can no longer play because it says this device is not authorized. I have authorized this PC and 2 devices. Help!

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

I have upgraded to io6 and can no longer play gnomevillage. Can anyone please help me? Thanks.

I have upgraded to io6 and can no longer play gnomevillage. Can anyone help please. Also I have changed my password on the desktop (which I knew) but now when I log into the ipad it says I dont know my password.

Kurt Lang wrote:
Quark XPress 8 has a few of those PPC only tools, too. Like they they forgot to update them or something.
They were already at v9 when Lion came out and decided that official support would be for v9 only; see here.
According to this, the only thing PPC in v9 and v8 are video encoding for SWF export -- looks like an XTension according to System Profiler. Given their position of not officially supporting v8.x in Lion, that will probably always remain broken in v8. I use v8.5.1 in Lion; works fine for me -- I don't do any SWF exporting.
I have a few other things on my MBP, recently upgraded to Lion; I upgraded just about every app to the latest versions with exception of Quark. The only other PPC things besied that XTension are some scripts from Adobe Illustrator CS5.1, which got installed with CS 5.5. I guess Adobe forgot to upgrade those. No biggie, I never use them.

I was always instructed by Apple to install all updates. I followed their advice and my Java disappeared and I can no longer play pogo scrabble. pogo's "advice" to install Java is useless. HELP PLEASE!

I was always instructed by Apple to install all new updates offered. When I installed the last one on my 10.5.7 macbook, my java disappeared. Java's advice is useless. I can no longer play pogo scrabble without java. Please help. Thank you very much.

MadMAC0 posted at https://discussions.apple.com/message/20107182?ac_cid=tw123456#20107182 that:
Apple has posted (10/22/12) the approved solution for restoring the Java 6 plug-in:
Java for OS X 2012-006: How to re-enable the Apple-provided Java SE 6 applet plug-in and Web Start functionality.

I can no longer play iTunes rentals on Apple TV

Similar Messages

Maybe you are looking for