I can no longer read Japanese email content

Email content from Japanese friends is no longer displaying correctly. When I change the character encoding in the 'view' menu, it changes the display of the data in the subject list only. Help!

The view menu you are referring to is an extension of your web browser and is not supported directly through Verizon.  I did find a link below that might provide some insight to your situation. 
http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/japanese-characters-are-unreadable-in-...
Eric_VZ
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