I can no longer see my iTunes store credit balance
A couple weeks ago, I wanted to check my Apple ID credit balance but have been unable to successfully coerce the iTunes store to tell me what it is...
I used to be able to very easily get this information from iTunes on both Windows and my iPhone. I have looked everywhere I could think of on both and can't get the amount from anywhere I've tried. THis used to be very easy and convenient to check on both systems.
Pertinent version information:
iPhone 4S with iOS 6.0.1
Windows Vista Ultimate
iTunes for Windows v 10.7.0.21
Is there some setting that needs to be adjusted in my account information or is this information no longer displayed for some particular reason?
Thanks!
Since your other account will work, it's probably a problem on the iTunes Store end of things. Contact the iTunes Store customer service group through the form at the bottom of their web page and explain the problem to them. They should be able to help you sort out the problem with your account login.
Good luck.
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AppleApplication Support 2.0.1
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CDDriver DLL 2.1.3.0
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AppleMobile Device Driver 1.57.0.0
Bonjour3.0.0.2 (333.2)
GracenoteSDK 1.9.1.485
GracenoteMusicID 1.9.1.102
GracenoteSubmit 1.9.1.133
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NetworkAdapter Information
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SubnetMask: 0.0.0.0
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LeaseExpires: Thu Jan 01 01:00:00 1970
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AdapterName: {63090950-4731-4D95-89CB-57F1B6ABBACC}
Description: Broadcom802.11g Netværkskort
IPAddress: 192.168.1.106
SubnetMask: 255.255.255.0
DefaultGateway: 192.168.1.1
DHCPEnabled: Yes
DHCPServer: 192.168.1.1
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LeaseExpires: Sat Sep 17 01:34:21 2011
DNSServers: 193.162.153.164
194.239.134.83
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Online: Yes
UsingModem: No
UsingLAN: Yes
UsingProxy: No
SSL3.0 Support: Enabled
TLS1.0 Support: Enabled
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I have an account with the iTunes store but can no longer access the store because I get a message in iTunes store window telling me to update to an iTunes version that will only run on Mac OS 10.5. I am on Mac OSX 10.4.1 and do not plan on upgrading that version.
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