I can no longer see my purchased app.
I just updated my 3rd gen iPad to iOS 7, now I can not see the purchased apps. I cannot see the apps I bought prior to the new iOS, and the ones I got after. What can I do?
The exclamation point occurs when iPhoto breaks/loses the file path to the original file. So try the following: make a temporary, duplicate copy of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot AND
the option to rebuild the small thumbnails.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT
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I changed my email address. Logged into the iTunes Store and changed my address - which is also my Apple ID. The change was applied. I can now low into the iTunes Store with my new email address. But I can no longer update my purchased apps. The iTunes Store claims I don't own the originals and suggests I purchase them. ***? I used their site to make the change. I did not simply open a new account, though that's how the store seems to be treating me. How do I get this reconciled?
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account. You may have already done this.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
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Can no longer see my purchased books in Adobe Digital Edition software
Because my purchased books are no longer listed on my Adobe Digital Edition software, they can no longer be downloaded into my E-Reader (due to Rights protection). I do not understand why they disappeared from the Purchased list. I would like Adobe to Re-install into my purchased list all my purchased books. Would like some help with that.
Very nice device the PRS-350, my wife and I both have them.
Not exactly sure how much you have updated, so some of these comments may not be to the point ....
Copying to the Sony should have worked as long as it is still registered with the ID used when you bought the books.
Maybe the Sony lost its registration when you did Sony updates, and you need to reregister it?
Nothing will work with a different ID; you can change the email address assocated with the old ID,
but can't read books with a device registered with a different ID or transer them to a new ID.
Probably when you updated your software ADE lost its repository.
Adobe does not remember your books in any 'cloud' associated with your ID,
the ID is just used to unlock the files you still have that are associated with the ID.
Try opening the books on the USB on ADE (ctrl-O, menu/File/Add to Library).
They should then appear again in the ADE library and you should be able to copy to the Sony (assuming registrations all correct).
Or, if you want the books always available on the computer even without the USB,
copy from USB to computer, then use ADE to open the copies on the computer.
If ADE won't read the books either it is probably not correctly registered (with the original ID).
One possibility is that ADE got confused about registration when you reinstalled (it often does).
See ***1 note at end.
Also, there is a bug in ADE2.0/2.0.1 that means they Sony devices won't work with library books on that ADE release.
If you want to use library books, use the older more reliable version of ADE.
See ***2.
Good luck.
****1
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
****2
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172 -
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this issue could be what your seeing. Please check to see if you have 2 Creative Cloud folders.
ANNOUNCEMENT:"Creative Cloud Files (unknown)” folder created with 1.9.1.474 update
Hide Details
by David Baxter (April 3, 2015)EditAnnouncement "Creative Cloud Files (unknown)” folder created with 1.9.1.474 updateExpireDelete
With the recent update of the Creative Cloud Desktop app (1.9.1.474) we unfortunately introduced a bug which causes the creation of a new Creative Cloud Files folder, and re-sync of all content. This will only occur the first time the sync application runs after the update. This has caused understandable pain and confusion, for which we truly apologise.
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