I can no longer select "get info" it is grayed out
Since upgrading to iTunes 11, most of my genres, song titles, etc. have been changed, and I cannot select "get info" to change them back.
HI,
This may depend on which version of iChat we are talking about
Up and until iChat 4.x.x the OS had a System Preferences > Quicktime pane
The Streaming setting in here needs to be at 1.5Mbps T1/Intranet/LAN (the Automatic and LAN/Intranet don't always work properly).
You may not have enough internet Speed.
http://www.speedtest.net/ This will measure Upload and Download speed (Based on what your computer can "See" of your Bandwidth if your connection is shared)
The Upload is often Lower and is the controlling factor.
It needs to be at least 256kbps (often reported as 0.256Mbps)
Your OS may have "Lost Contact" with the camera
Check in other apps to see if the camera works .
8:43 PM Friday; September 7, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
Similar Messages
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Why can't I select "get info" from the file area so I can change the setting to "open in 32-bit mode" ?
It may be because of your settings. You can modify that setting in System Preferences > Trackpad. Another way of making right-click is to click the app icon while holding the Control key
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Get Info iTunes items grayed out
I just recently transfered my iTunes library from a PC (running XP) to a Mac Mini. Some of the songs had artwork, while most did not.
When I access the library on the Mini and select a song using "Get Info," the tabs at the top of the window (Summary, Info, Video, Sorting, Options, Artwork) are only partially available to me. Video is grayed out (not surprising since it's an audio file). "Options" and "Artwork" are also grayed out. I have also tried to import album artwork but the box in the lower left hand corner says "not modifiable."
Not only that, if I click on "Info" I do not have the option to modify any of the song information. It won't let me delete or add to.
Any suggestions would be greatly appreciated.Just a guess, but it could be a permissions problem. Navigate to your iTunes Music Folder thru the Finder, do Get Info (command + i) and see if you have Read and Write permissions on the folder AND click the button that says Details and make sure that Read and Write is Applied to the Enclosed Folders. You might also try repairing permissions in Disk Utility.
Also...do you have Admin privileges on your user account on the Mac? -
Songs 'get info' tab is grayed out
I cannot change the titles/artists on multiple songs in my library. I can on others, though. How do I fix this?
I have the same issue - all fields are greyed out.
I seem to have had this in the past and fixed it, but cannot recall how.
Any ideas?
Found it, the file attributes were set to Read Only - please disregard -
I recently updated to the newest version of Flash (17.0.0.134) and I have a MacBook Air, running OS X and I have Safari version 8.0.4. Ever since the update I can no longer select drop down menus or get Netflix to run properly. Has anyone else had this issue/know how to resolve it?
1. System Preferences > Flash Player > Advanced > Delete All
Press “Delete All” button under “Browsing Data and Settings”.
2. Install Adobe Flash Player.
System Preferences > Flash Player > Updates
Press the “Check Now” button.
http://get.adobe.com/flashplayer/
Download it and quit Safari from Safari menu in the menu bar.
Follow the prompts to install Adobe Flash Player. -
Can no longer select text in email template or read only field with mouse using IE or Firefox?
Hi Guys,
I can no longer select text in email template or read only field using my mouse in IE or Firefox anymore. We are using CRM 2011 rollup 18 applied with IE 11 and the latest version of Firefox. We only applied roll up 18 in Feb when this issue began.
Thanks
Dave
David KellyWhen you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
These features rely on JavaScript, and it sounds as though you have scripting enabled if you get (the wrong) color changes. Some add-ons might alter the way scripts operate, so a standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in Firefox's Safe Mode ([[Safe Mode]]) using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode."
If those features work correctly, this points to one of your extensions or custom settings as the problem.
To also disable plugins, you can use this page:
orange Firefox button ''or'' classic Tools menu > Add-ons > Plugins category
Any change? -
My Itunes is no longer allowing me to manage my music on my phone i can no longer select on my iphone to make playlists and delete music. Please help fix my problem. Iphone4s, 32gigs, IOS 7.1.2
I don't know why it stopped working but it happened a month or two ago but the option on this phone that's usually all the way to the left when you select your device but now its not and I don't know what caused it. ive already tried troubleshooting my problem but have found no help.Hello Salmomma,
Thank you for the details of the issue you are experiencing when trying to connect your iPhone to your Mac. I recommend following the steps in the tutorial below for an issue like this:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Additionally, you can delete music directly from the iPhone by swiping the song:
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
iPhone User Guide
http://manuals.info.apple.com/MANUALS/1000/MA1658/en_US/iphone_ios6_user_guide.p df
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Itunes 10.6.1.7 problem: when I change the file "media type" from 'Music' to 'Podcast' the file disapears from ITUNES. I do this via (1) right click, (2) select 'Get Info', (3) select 'options' tab, and (4) change media type. What is the problem?
Hi Memalyn
Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
Don't worry about "cleaners" for now - they don't save much space and can actually cause problems. Deal with the large file situation first and see how you get on.
Let us know what you find out, and if you manage to get your space back.
Matt -
I just noticed that I can no longer select photos out of my finder that are located in my Aperture/Iphoto Library. I used to be able to attach photos to my gmail out of the aperture library in the finder and for some reason, no longer can.
I can't access these images except to go into the applications.
Also, I'd like to import my iphoto library into aperture, and move aperture library to an external drive. I tried the import first, but there wasn't enough space. Then I tried copying over the aperture library onto the external drive but it failed bc it said file was in use.
As it is, I only have 50gb left on my imac, and the aperture library is 150gb. Also, I have over 10k images in both libraries combined and there are tons of duplicates that need to be sorted, and hopefully not messed up because I've organized most of them.
So in short, I need to know how to do the following:
-select photos in finder in aperture/iphoto libraries
-move aperture library to live on external drive
-import iphoto library into aperture library
-eliminate dups but maintain organization
-moving forward i need a better workflow so that I import images from camera, and can organize right away into albums rather than creating projects by default and then creating albums so essentially the photos are in 2 different places, even tho they are referenced
-live happily ever after
Thanks in advance for any support you can offer!!If you're using apps like iPhoto or Aperture then they replace the Finder for managing your photos. The point is that you use the (many) options available via these apps for the things you want and need to do with the Photos.
So, simply, you don't select the photos in the Finder. I'll append the supported ways to do this - which are faster and will yield the current version of your Photos - to the end of this post.
-move aperture library to live on external drive
Managed or Referenced Library? Managed -
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit Aperture
2. Copy the Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching Aperture. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Referenced - relocate your Masters first.
These issues are covered in the Manual and on this forum hundreds of times.
-import iphoto library into aperture library
FIle -> Import -> iPhoto Library? Have you done this already? If so are you trying to move the Masters to Aperture from an iPhoto Library? Or Consolidate them?
-moving forward i need a better workflow so that I import images from camera, and can organize right away into albums rather than creating projects by default and then creating albums so essentially the photos are in 2 different places, even tho they are referenced
You can't. Every photo is in a Project. They’re the basic building blocks of the Library.
You might want to spend a little time with the manual or the video tutorials. I'm not sure you've grasped the app you've purchased.
The following is written for iPhoto, but about 97% works for Aperture too.
There are many, many ways to access your files in iPhoto/ APerture: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics. This is what you use to attach your shot to your GMail
(Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
You can access the Library from the New Message Window in Mail:
There's a similar option in Outlook and many, many other apps. If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto/ Aperture.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
If you want to access the files with iPhoto/ Aperture not running:
For users of 10.6 and later: You can download a free Services component from MacOSXAutomation which will give you access to the Library from your Services Menu.
Using the Services Preference Pane you can even create a keyboard shortcut for it.
or use this free utility Karelia iMedia Browser -
I can no longer edit the info for my songs, movies and tv shows. This occurred since I loaded Windows 7 Pro on my C drive, and then fownloaded ITunes 10. Why will the program not allow me to access the track info to edit it?
Ah yes school boy error there out of frustration and discontent..
My issue is with music/apps/films etc not downloading from iTunes / App Store.
They initially fail and message is displayed stating unable to download / purchase at this time, yet if I retry it says I've already purchased (?) or alternatively I go to the purchased section and there they are waiting with the cloud symbol..
However some items get frozen in the download window and cannot be retried or deleted. Message appears stating to tap to retry, but even if you stole every bath and sink in the uk you'd still not have enough taps.
I post here as the iTunes guys are useless in there 'help' and have only advised posting here or phoning apple, at my expense, to explain a problem that could be rectified by forwarding my original email to a techie. However the tech team apparently don't have an email address as they're from ye olde Middle Ages..!
Anyways I digress.
So I tried sync to pc, but instead of showing the file as ready to listen/use/view, the iCloud symbol shows and I'm back to square one as the item is unable to download..
At frustration station waiting for a train from pain...
All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
Answers in a postcard :-)
Much love -
That... Everytime I click "get info" on a song iTunes crashes, but if I select more than one song and then select get info it doesn't crash... Help please, this is driving me insane D:
You may have a corrupted webpage but you can try the following:
1 - delete the iWeb preference file, com.apple.iWeb.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iWeb's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iWeb folder (Snow Leopard and Earlier).
3 - launch iWeb and try again.
If that doesn't help continue with:
move the domain file from your Home/Library/Application Support/iWeb folder to the Desktop.
launch iWeb, create a new test site, save the new domain file and close iWeb.
go to the your Home/Library/Application Support/iWeb folder and delete the new domain file.
move your original domain file from the Desktop to the iWeb folder.
launch iWeb and try again.
OT -
I can no longer enlarge the Twitter embed box or even select and scroll in order to copy and paste all the code. Also, in Movable Type I can no longer select the category for our entries. So "boxes" aren't working. They do work in Safari, so it looks like a browser issue. I'm on Firefox 16.0.1 and Mac OS X 10.7.5. Problem just started on October 12.
You may have a problem with the "can't delete" or it may have been an isolated out of synch condition.
I have noticed that the "express" watch/delete process only works when you watch from oldest to newest.
also,there is that ridiculous extra step where it alerts you that there are no more episodes left. How about replacing that with an episode counter that tells how many are left when given the choice to watch more.
After the last one, just move on like it works for everything else. Whoever had the idea to add the "no more" message must have done it intending to iritate cusrtomers. That is the only possible reason for it. -
Can no longer select text in Preview
Hello there,
A very annoying problem: I selected some text in a .pdf file that was opened with Preview and I marked it yellow, however once I saved it I could no longer select any more text, it is like the function has disapeared. I even tried restarting the computer, but I can no longer select text in that file. How odd?
Funny enough, the phenomenon doesn't occur with all my .pfd files. I guess it is a bug, but quite annoying. Any one else having the same problem?Thanks for posting back though i'm sorry it didnt work.
I believe there are also other dashboard plist files in that folder (i'm not currently at my Mac so can't say which exactly, though i believe one is called "client"). You could try trashing them (or dragging them to the desktop).
Does the problem also happen if you log in to another account? Create a new account if necessary.
/p -
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When I select "Get Info" in iTunes, iTunes "NOT RESPONDING"
when I select "Get Info" in iTunes, iTunes "NOT RESPONDING"
What you see in iTunes is a database list which also contains unseen information as to which file iTunes should play on your computer when you click on a track. Usually those files are in folders inside your iTunes > Media folder. When iTunes asks you to find a file say yes and then guide it to the actual file you want it to play in your media folder. It should then asks if you want it to find others and will re-scan the series of folders to rebuild the links. If you cannot find the file on your computer then you will have to restore from a backup.
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