I can no longer send emails from my iPad after changing the passwords for my BT Yahoo account on my iMac

I changed my passwords for my BT Yahho email on my iMac following  my accouts being hacked.  Email works fine on my iMac, and I receive emails OK on my iPad, but cannot send them from the iPad.  Am not sure what to do.  I found the BT help pretty useless.  Any suggestions please?

Did you go deep enough into the settings? Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Similar Messages

  • I can no longer send email from my iPad, any suggestions?

    I Can no longer send email from my iPad, error message said 'outgoing mail name or password incorrect', does anyone know a fix for this problem?

    Check the outgoing mail server setting. Make sure that your username and password are in there.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • Can no longer send email from my accounts but can receive

    I have 5 email accounts set up on my imac. 3 are mine 2 are my partners. I can no longer send emails from my accounts but my partner still can. They all still receive mail but when I attempt to send mail I get:-
    Cannot Send Message Using Server
    Then i'm asked to select a different server from a list. I have tried all but to no avail.
    I first of all deleted my partners sky.com account because it appeared to me that this was maybe overiding all other accounts and it was no longer needed on imac.
    I then deleted one of my accounts - hotmail, to see if i added it again maybe it would work but now I cant even re add the mail account as everytime i go to mail, preferences account to set it up again the initial screen comes up with my partners details including the sky.com username and when i overwrite these and try to install hotmail acount I get told that logging in failed check user name and password is correct. Which they are.
    All used to work fine but now I have these problems, they appeared to have started when my partner set up an icloud account and is synching with this - could this be the cause?
    I can send email from my accounts from iphone still but no longer from imac.

    First,
    I'd run all availiable software updates. After that, I would try removing all of the accounts from "Mail", and then re-adding them. Be aware that if your folders and such are located on your mac, and not on the mail servers, you may risk lose some information (always have a back-up).
    Sometimes, when you have a number of e-mail account there can be server issues abound. I would go into the server lists and make sure that they are set properly. If you see the "use only this server" box, check it for each of them.

  • I can no longer send emails from my mac yahoo business account, but can send them directly from yahoo. just not from mac mail. I've been able to send emails perfectly fine until today. Help!

    I can no longer send emails from my mac yahoo business account, but can send them directly from yahoo. just not from mac mail. I've been able to send emails perfectly fine until today. I've been on the phone with yahoo mail and they've verified that my account settings are correct and I can send email from yahoo. I can receive emails via Mac mail, but just can't send them. An error message appears that says:
    "Sending the message content to the server failed." I can't send emails from my Mac desktop, iphone or ipad. Any suggestions! Help! I'm a Mac rookie and so frustrated! Thanks.

    Please read and begin using Can receive email, but not send email. I had a similar issue with Comcast mail (could receive by not send) and found my answer in this letter. For me it took resetting the outgoing mail and telling the system to use a password when sending outgoing mail. If you need help with that please advise and I'll tell you where to look. 

  • Why can't I send email from my iPad Air

    Why can't I send email from my iPad Air? I can receive them but not send.
    Thanks

    Hi..
    Try the troubleshooting steps here >  iOS: Troubleshooting Mail

  • When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please help. I have tried lots of things now and cannot solve it.

    When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please can someone help. I have tried lots of things now and cannot solve it.

    "Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
    In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
    Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
    In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
    That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done.

  • Can no longer send emails from my 4s

    Hi there, I suddenly became unable to send emails from my 4s and though I still receive emails I cannot get into my accounts in settings as they are all greyed out. Is this a problem with the phone and if so what should I do? I have already reset and updated the ios to no avail.
    i messaging is also blanking me out.
    I have a second question: I tend to send rather long texts for more immediate response than an email and would like to know if there is a counter that keeps track of the character count while texting and if so how to access it.
    I'd be most grateful for any help.
    Thank you.
    Walwal

    Please read and begin using Can receive email, but not send email. I had a similar issue with Comcast mail (could receive by not send) and found my answer in this letter. For me it took resetting the outgoing mail and telling the system to use a password when sending outgoing mail. If you need help with that please advise and I'll tell you where to look. 

  • When I try to send email from my iPad I get the message "A copy has been placed in your Outbox.  The sender address hplar45ATcomcastDOTnet was rejected by the server". Prior to this I have used the same process to send email for a year.

    I have been using the iPad for email for a year.  WIFI connection cannot be established for some reason, I am stuck on 3G.  I am sitting next to the WIFI router.
    Why can't I send email using my only email address hplar45ATcomcastDOTnet?
    Why can't I get a WIFI connection?
    What changed?
    Dan
    <Email Edited by Host>

    I can't answer why you are not able to connect to WiFi but I can tell you to try the basic things, turn WiFi off and on again, restart your iPad, reset network settings, reboot your router, forget your WiFi network and try again .....
    The issue with the email is probably a password issue. Make sure that your password is entered in the incoming mail server setting and in the outgoing mail server setting as well. The outgoing server setting can be accessed by tapping on the SMTP under the Outgoing Mail Server Setting and then tapping the smtp.comcast.net in the next window under the Primary Server Setting.
    The outgoing mail server setting will be in the first window when you tap on the Comcast account in the Mail settings.
    Look here for a few different web sites for help with the WiFi.
    http://www.google.com/search?q=troubleshoot%20wifi%20on%20iPad

  • Can no longer send emails from Mail on iMac but CAN on MBP

    Initially, when Mobile Me ended, my email was changed to work with iCloud and it worked fine for about seven months or so.  Then, it started giving me an error message (on my iMac, my Macbook Pro, and my iPhone) that said it rejected my password. After a long phone call with Apple, they said that the iCloud server was having problems with certain accounts.  They seemed to have fixed it and the mail started working again. 
    Then it stopped sending email BUT ONLY on my iMac (message says that stmp rejects my password).  I have the exact same settings (and password) on my Macbook Pro and the iCloud/Mac/Me mail is received and sent without trouble.  I have Snow Leopard on both computers and the same version of Mail on both computers. My Thunderbird email client receives and sends my iCloud/Mac/Me email on my iMac without a problem.  Apple Mail receives and sends my other email addresses (gmail, hover) without a problem.  Gmail is set to POP and Hover is set to IMAP.
    What I have tried:
    1) I have deleted the iCloud mail account and re-created it using instructions from Apple Support online as well as Mac users on the forums.  (I am not an IT expert, but I can follow instructions.)
    2) I have removed all saved iCloud/Mobile Me passwords from my keychain (both incoming and outgoing) in case there was an old one stored there.
    3) I have created a new IMAP account.  I have created a new Mobile Me IMAP account. I am not given the option in Snow Leopard of creating a new iCloud account -- but as I said the iCloud account (called Mobile Me IMAP) is WORKING on my Macbook Pro.  
    If I were having the problem with the Macbook Pro rather than the iMac, I'd just go to the Genius Bar and let them handle it.  But, if I can do it without packing up and carrying my desktop, that would be preferable. 
    Any suggestions?

    Hi Lanny,
    Thank you for this.  I followed it "to the letter".  In fact, I tried it twice to make sure I didn't miss any steps. Both times, everything went as described until STMP.  When I got to the STMP page and hit "create", it once again told me that the STMP server name and/or password were "incorrect".  My iCloud mail arrives fine, but nothing can go out because the outgoing mail does not recognize my password (or at least that seems to be what is happening.) I tried to give up and set Thunderbird up as my default mail client, but iPhoto doesn't recognize it and when I want to email a photo, it opens Apple Mail. I just do not understand why it works on my MBP and not on my iMac. Nothing was changed on either computer.  It simply stopped sending outgoing mail on the iMac and continues to send out on the MBP. 
    It's a mystery.
    LR

  • Can no longer send email from my pop accounts or my .mac from iPhone

    My phone won't send any email anymore. In fact, when I compose a message and hit send it just disappears. No record of it anywhere.
    All my mail accounts used to work perfectly! I've checked all my settings and have tried from both wifi and the ATT Edge network. Neither works.
    This is ridiculous.

    First,
    I'd run all availiable software updates. After that, I would try removing all of the accounts from "Mail", and then re-adding them. Be aware that if your folders and such are located on your mac, and not on the mail servers, you may risk lose some information (always have a back-up).
    Sometimes, when you have a number of e-mail account there can be server issues abound. I would go into the server lists and make sure that they are set properly. If you see the "use only this server" box, check it for each of them.

  • I can not longer send email from my .me email. in outlook 2010 on my PC. I can still recieve emails fine. I have not changed my settings at all. I have however tried all the settings i can find on the support pages. PLEASE HELP

    I can still receive icloud ( ME email address) emails fine. I have not changed my settings at all. I have however tried all the settings I can find on the support pages. PLEASE HELP. Nothing has changed. This suddenly just started happening around a month ago. To frustrate me apple does not seem to have a support email or any method to contact them with this issue to do with their email product. I have spent ages going through the apple support sites and I keep getting asked for an apple product to mark it against. I have no apple product as I am using a PC but I am accessing and using their email product. Is there even a phone number I can call? Surely there is a support area for their Email server issues. Can anyone help? It is driving me mad and causing me major issues. My outlook is Outlook 2010 on a windows 8 PC. As I have said it worked fine then one day decided to stop sending emails.
    Thanks for your help.

    Hi - this problem is discussed here:
    https://discussions.apple.com/thread/5375046?start=0&tstart=0

  • I can no longer send emails with my IPad. Receives fine but will not send

    Why has MY iPad stopped being able to send emails?

    Hey filtermann,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPad will not send emails. I would recommend that you read this article, it may be able to help the issue.
    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
    Cheers,
    Mario

  • Why can I no longer send email from my Hotmail SMTP account using Mail?

    I can no longer send email from my Hotmail SMTP account using Mail. The connection doctor says it can't connect to the SMTP server. All the settings look to be correct and it was working fine before. I can still email using my iPhone with the same account.

    Other may post it is some type of change with your ISP but the simple fact is this happen with Apple Mac Mail all the time.
    IMHO Mac Mail is one of, if not the, worst mail program ever written.
    Do yourself a big favor and start using some other mail program, any other Mail program.

  • HT204053 The one alias I've had for over 5 years has not fully migrated over to iCloud. My account now shows 3of3 aliases available but I'm still able to receive messages addressed to my old alias. I can no longer send emails using this alias. Help!

    For years I have been using [email protected] for business.
    It is on my business cards, stationary and most of my closest correspondences are maintained off of that email.
    The documentation I've read indicates aliases should be transferred over as part of this iCloud migration but this does not seem to be the case. My account now shows 3of3 aliases available but I'm still able to receive messages addressed to the alias. I can no longer send emails from this alias.
    How do I get this corrected?
    Ali,
    [email protected]
    A.K.A
    [email protected] 

    Workable solution found here:
    https://discussions.apple.com/thread/1589996?start=15&tstart=0

  • I can not send email from my iPad . Says SMTP is incorrect

    Why can't I send email from my iPad ?  It says my SMTP is incorrect but it will not let me correct it

    Hey Me520,
    Thanks for using Apple Support Communities.
    This article provides troubleshooting steps for Mail issues.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Have a nice day,
    Mario

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