I can no longer sync my Zen 32Gb

I can no longer sync my Zen 32Gbb When I hook my Zen up to my computer, it recognizes a charge but the computer no longer sees the Zen. I have been using WMP to sync before (successfully). The SyncManager is also running and it to does not see the device. The Zen itself continues doing what it is doing although it shows the charging icon. I recall that it used to show a different screen when syncronizing. ?I am running Windows XP SP3. I am not sure when it stopped working as I haven't synced in several months. I have been charging it by a charger I bought from Creative. Could it have become confused by this?
The unit of course is 2 months out of warrentee but I did get the extended warrentee at Best Buy if necessary. I don't see any simular issues posted but I may have missed them. Feel free to direct me to those posts if they exist (and hopefully a solution).

$Hi,
Try opening the device manager window and check if the player gets detected once you plug it in. If there is a question mark icon on the ZEN, right click on it and select un-install then disconnect-reconnect the player. Hope this hel
ps.

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