I can no longer sync new music i've downloaded into my iTunes library onto my phone. When i click the playlist "recently added" under my phone on my computer it just shows all the songs greyed out with a dotted circle on the left hand side. Any clue why?

For Example: like this makes no sense. is it because it wasnt purchased directly from itunes? If so thats ridiculous. I've had an iphone for over a year, and a macbook for over 2 years. my phone is completley updated to 7.0.3 and my computer is completley updated with the new itunes 11.1.12 which i thought was supposed to help this problem. I've never had this problem, and its extremely frustrating.

I downloaded one of the file explorer programs (iFunbox in my case) for my PC and deleted everything out of the "Purchases" folder on the phone's "Raw File System". After a couple of syncs with iTunes everything was back to normal. It appears that something was screwed up on the iPhone side that iTunes couldn't sort out. I don't think anything could sync from iTunes to the phone, not just the greyed out items.
This is why resetting and restoring the iPhone also works for a lot of people. It's overkill though, deletes your app data, and just wastes your time setting everything back up after the restore. Better to use the surgical approach of a file system explorer program on your PC to fix what appears to be a mundane data corruption issue.

Similar Messages

  • I have my new music which i downloaded in my itunes library but when i go to move it to my iphone music folder it wont move and a red circle appears?

    i have my new music which i downloaded in my itunes library but when i go to move it to my iphone music folder it wont move and a red circle appears? i have tried all different copy and paste but it still doesnt work

    Drag and drop only works if "Manually manage music" is selected on the summary tab in iTunes.
    Instead, use the Music tab and playlists to manage what content is on the device as described in the User's Guide.

  • HT201253 My Nano is full and I can no longer sync more music. How do I delete duplicate songs on the Nano to make room for syncing more songs?

    My Nano is full and I can no longer sync more music. How do I delete duplicate songs on the Nano to make room for syncing more songs?

    I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
    Before you restore or reset, I would try that first.

  • I am trying to sync my Ipad 2 to my Itunes account on my laptop.  It will only sync my purchased music.  All of my personal CD music that is on the account is grayed out with a red circle at the end.  Please help.

    I am trying to sync my Ipad 2 to my Itunes account on my laptop.  It will only sync my purchased music.  All of my personal CD music that is on the account is grayed out with a red circle at the end.  Please help.

    Did you select all of the music to sync by clicking on the playlists or albums or whatever you use in iTunes - in order for them to sync? Or did you click on Entire Music Library if you want all of your music on the iPad?

  • How do i get the music on my ipod into my itunes library on new computer

    how do i get the music from my ipod into my itunes library on new computer

    If they are all purchases from the iTunes Store you can transfer the purchases from your iPod to the library by following the steps here: http://support.apple.com/kb/HT1848

  • Purchased ringtone  iphone 4 that is not in my itunes library when i click transfer purchases from it appears in the tones library but in a paler shade of print with a dotted circle to the left of it when i take any action it disappears

    have purchased ringtone on iphone 4 not in my itunes library when i click devices, transfer purchases from, it appears in tones in my library but in a paler shade of print with a dotted circle to the left of it, if i try to click on it or take any other action it disappears and leave a blank space i have tried this several time i want to transfer library to my new iphone 5 but i will loose the ringtone

    I had the exact same issue!! Seriously p*ssed me off when I checked out my ITunes purchased items (via my computer) and noticed that most of the additional tracks listed on my IPhone playlist was listed there too. However, I never authorized any purchases!!  (I have actually written Apple Support asking for a full refund of all tracks listed on my purchased list)
    Be careful when you swipe your finger to the left/right on those "additional" tracks on your IPhone playlist... I'm pretty sure that the cloud symbol is an option to download or automatically buy those tracks.
    Solution for the problem:
    1 - go to your IPhone settings
    2 - choose "iTunes & App Store"
    3 - go to "Show All" & "Music"
    4 - turn off "Music" by moving the bar to the left (it should be a white color once you turn it off)
    Should solve your problem :~)

  • I downloaded the latest version and I get this error when I open it. Problem signature:   Problem Event Name:     InPageError   Error Status Code:     c0000185   Faulting Media Type:     00000003   OS Version:     6.1.7601.2.1.0.768.3. Any clue why or how

    I downloaded the latest version and I get this error when I open it. Problem signature:   Problem Event Name:
    InPageError   Error Status Code:
    c0000185   Faulting Media Type:
    00000003   OS Version:
    6.1.7601.2.1.0.768.3. Any clue why or how to fix?

    InPageError
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get itunes to launch properly afterwards?

  • Has the playlist 'recently added' been removed?

    The playlist 'recently added' has disappeared. I was just wondering if this was part of new iTunes or not?
    It used to be really handy - especially on iPod/ipad 

    The link to the service has been removed from the knowledge base. The chat is no longer available due to scaling back.
    I am sorry for the inconvenience and I if you have any other questions we will do our best to help.

  • Itunes will no longer sync new music to my ipod

    I've had my ipod for a year and have been able to use it fine. Now, however, the ability to sync new music to my ipod has been removed. I've recently bought a new computer and successfully transferred everything over and been able to sync my ipod with the new computer and it has been working fine. THen I decided to buy some new music from the itunes store. At first I bought a few songs and placed them in a pre-existing playlist and that worked fine. Then I decided to download the next part of an audio book I bought a while ago off audible so I could listen to the next part and while I could download it it wouldn't add to itunes the way I've done it for the last 80 or so audiobooks I've downloaded from audible (go to file, select add file to library, find file, double click and then sync)
    There was no error message, just when I synced it wasn't there. So I bought an album from the itunes store. Again, something I've done before. I can buy the album, I can download it, I can even make a playlist for the album and listen to it on my computer. When I sync I get no error message but nothing I try can get that album from my computer onto my ipod.
    The only way I can listen to anything new (including the stuff I have already paid for) is to do so on my computer, which I don't want to do as I can't carry my computer around public transport with me. Besides, this is why I bought an ipod!
    I'm not trying to do aything new, just what I've done before.
    Thank you in advance!

    Hi dmbnewfie,
    Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
    The link below will help you redownload purchases to your computer and iPhone.
    However, you may need a technical advisor to help you if the articles below don't resolve your issue:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    - Judy

  • How do I sync music from my iPad into my iTunes library?

    So I just got a new Mac, and just recently I decided to use iTunes to download new music into my iPhone and iPad. This Mac has no music in iTunes, and just now I changed my iphone option from sync automatically to "manually manage music and videos." With this, I had to erase all my music off of my iPhone. I still have all my music in my iPad downloaded from a different laptop, so how do I sync that music into my iTunes library to later put into my iPhone?

    You need to transfer the music into iTunes first. If the music was purchased from iTunes, you can just download it again for free as long as you use the same ID that you bought it with.
    You also need to make this make your syncing Mac. This user tip describes how you can accomplish this. Read it completely before you do anything.
    https://discussions.apple.com/docs/DOC-3141

  • How can i get all my music from my ipad into my itunes library so that i can download it to other ios devices?

    I have an iPad that is loaded with music that I actually burned the cd's into iTunes on a computer at work a couple of years ago.  I switched jobs some time ago so I no longer have access to that computer. Is there anyway to get that music into my iTunes library on my home computer so that I can download it onto my new iPad or other iOS devices?  Computer stuff is NOT my forte.

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • My sister passed away. I have her Ipod touch. Can I put her music from her touch into my Itunes library on my computer and how?

    My sister passed away two months ago. I have her Ipod touch. Can I put her music from her Ipod touch into my Itunes library on my computer and how?

    - Unless you also have the originals of the  music (CDs), you do not have right to the music.
    - If they were purchased in iTunes and you can transfer them by the following.  You must know and have control of  the iTunes account and password.
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer

  • HT1202 Just wondering, how do you sync your music from your ipod to your itunes library?

    I am having trouble syncing music from my ipod to be put into my itunes library.

    See:
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • HT1651 I can no longer add new music to my itunes account or update the software on my macbook b/c there's not enough hard disk space.  What do I do?

    HELP!!!  What do I need to do?  New hard drive, more memory, external hard drive?  I would like to transfer my itunes library to an external hard drive to free up space and continue to add to itunes, but if I transfer my current library do I lose it next time I sync my ipod?
    Jen

    No, you can copy your music folder to an external hard drive. Once you have moved it, launch iTunes while holding down the option key on your keyboard. A dialog box will come up asking you where the library is that you want to use. Select the library on your external hard drive.
    Once you have confirmed that this works, you can delete the iTunes library on your internal hard drive. Remember to empty the Trash after you put the folder in there.
    Note that if you disconnect your MacBook from the external hard drive (a possibility - it is a portable computer after all) you will not have access to that music.
    Syncing your iPod should go as normal.
    Best of luck.

  • How do I get the music from my iPod into my iTunes library on a new computer without erasing all the songs on my iPod?

    My itunes library is empty on my new computer, but I have a full library on my ipod. How do I "reverse" sync? I don't see an option in itunes to put all the info from my ipod onto my computer. I see it the other way, which would then erase all the data on my ipod. Help!!

    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer is designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is purchased content.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
    - Senuti - http://www.fadingred.com/senuti/
    - Phoneview - http://www.ecamm.com/mac/phoneview/
    - MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
    - Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
    - Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
    - iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
    - 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
    Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
    Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
    Additional information here https://discussions.apple.com/message/18324797

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