I can no longer urchase anything from my app store even if it is frree how do i fix this?

i can not purchasr anything from my app store due to my iphone 5c telling me there's a billing problem with a previous purchase. please update your payment method.

contact iTunes support https://getsupport.apple.com/Issues.do

Similar Messages

  • Why can't I download anything from the App Store?

    I tried downloading a free app from the apple App Store but I now get a message saying there was a problem taking payments and I have to update my credit card details. This is confusing as the app is free and I have never tried paying for an app without having the money in my bank to pay for it. Why does it now tell me I ended credit card details to install an app and why has the error occurred with my bank details?

    Check to make sure your credit card details (like expire date, etc) are current.
    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • I did the latest download for my iPad and now I can not download anything from the App Store or iTunes.  Please advice how I can fix this problem?

    I downloaded the last update on my iPad and now I can not  download from the apple store or iTunes.  I just sits there and continues to act like it will but nothing happens.  And then it times out and goes back to home screen.  Have  a 32 so have have plenty of room.
    What would you advice I do?  I purchased this iPad in dec 2013.

    Double tap your home button to bring up the most recently used apps.
    You'll see the app icon below and a screen shot of the app page above.
    With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
    Now, reboot your iPad.  Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart.  You won't lose any data or settings.
    When your iPad comes back up, see if you can download again.

  • I can't update my macbook pro because my app store won't switch user id. how do i fix this

    how can i switch my apple id on my app store i tried to sign out and sign back in and i can't get it to change

    If you're running Mac OS X 10.9, it's in the Mac App Store. If your computer's incapable of running Mac OS X 10.9, install it from the computer's original disks.
    If you don't want to upgrade to 10.9 for some reason and you got 10.7 or newer with the Mac, go to the Mac App Store main page, click on Support under Quick Links, contact Apple, and see what they say.
    (110476)

  • HT5699 i brought this computer by a pron shop but i can't get buy anything from the app store

    Need help

    The system is tied to the Apple ID of the previous owner.  The system should have been wiped clean and the original OS installed on it before you got it.
    You will need to do that in order to use the system. How you do that depends on what OS was originally installed on the machine when it shipped from Apple.
    You can use  the system, type,  model identifier or serial number  at the Apple site to get this info
    See How to identify iMac models
    Message was edited by: Frank Caggiano - fix typos
    You mention computer in your question but posted in the iPad community. Is it a Mac or an iPad?

  • Since upgrading I can no longer update software from the apps store.

    Since upgrading to Mountain Lion the apps store keeps telling me that I have software to update. It starts doing it then fails. Its done this about three times now.
    Any suggestions?
    Thanks
    Chris

    Wipe the drive and reinstall Lion.

  • TS1368 I can't download anything from the app store or iTunes today on my ipad2. Doesn't matter whether it is a previously purchased app or a new one. Help???

    I havent had any problems with my iPad2 until today. I cannot download anything from the app store or iTunes. Doesn't matter if it's a previously purchased app or a new one. Help???
    I just get a message--- after a long wait where the app icon says "waiting" that I can't connect to iTunes.
    Wifi signal is strong. All bars.

    Try these articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    If this will not work, best to contact phone support.
    http://support.apple.com/kb/HE57

  • I can't purchased anything from the App store..... HELP ME

    I can't purchased anything from the App store, it keeps telling that there is a problem with the previous purchased and when I tried to re-enter the information , this message keep showing " your payment method was declined please use valid method" even though I've used it before . what can I do ? could anyone please help me?
    Thanks

    Either that or you can just buy an iTunes card and put it on the account. I've have itunes account for a long time so maybe this plays a part in it but I don't have a CC tied to my account. I have the option to choose "none" and that's what I have it as. I used to have a card on there years ago but I removed it and never had to have another on it. Any purchases I make come from iTunes credits (iTunes card or credits I got from redeeming rewards).

  • HT4718 How come I can't download anything from mac app store?

    How come I can't download anything from mac app store?
    I've tried everything it all started when my apple app store icon in the doc disappeared.
    It will not go to the Mac App Store
    I have a MacBook Pro 2010 intel
    os mac mountain lion 10.8.6 however I do not have the original copy that was downloaded from the app store when I bought it.
    I NEED TO DO A CLEAN INSTALL TO GET MY APP STORE ICON BACK
    Please if anyone can help apple doesn't seem to care?

    If you need to reinstall Mac OS X 10.8.x (there is no 10.8.6 yet, by the way), restart your Mac, hold down the Option key so you see all the bootable partitons, and boot to the Recovery Partition. From there you can reinstall Mountain Lion. You will need a good Internet connection.
    For more details, see:
    http://support.apple.com/kb/HT4718
    Regards.

  • Can't download anything from iTunes/App store

    For the past week, everytime I try to download anything from the App store or iTunes I get a message saying "Unable to Download App" then it says "name of app/song trying to download" could not be downloaded at this time.  Done or Retry.
    I have logged out of iCloud, iTunes and my AppleiD and nothing has worked.  I went online on my Mac and updated my credit card (which was not out of date) and tried to buy a sont on my Mac...purchased, but could not be downloaded.  All my devices are having the same problem.  In the Error details on my Mac it says to check the Internet connection and try again.  My wifi is working fine on my mac and iPhone.
    Any suggestions?
    iPhone 4S, iOS 7.1, since last iOSupdate was installed

    I found a solution, and it's horrible.
    1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
    And then,  basically do this: http://support.apple.com/kb/HT4137 which translates to:
    2. Settings > General > Reset > Erase all data
    3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
    4. Connect to iCloud to reclaim your iCloud stuffs.
    5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
    But miraculously, this let our ipad download apps again.
    Again, restoring from a backup will not fix the problem.
    All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

  • HT201365 I can't purchase anything from the App Store

    Since my update to ios7 I can't purchase anything from the App Store? How do I fix this?

    Tap Settings > General > Reset > Reset All Settings
    Then restart your iPad.
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then swipe the slider to power off.
    Then press and hold the Sleep/Wake button until the Apple logo appears.
    Then try the App Store.

  • Can't download anything from the app store

    each time i try to download anything from the app store it says connection manager::invoke:: failed to find service connection url

    HOLY CRAP!!!!
    been going round this issues for hours....tried every fix i could find
    phones and most of my pcs worked except 1, my main laptop.
    i FIXED IT BY ENABLING GENIUS.!!!!!!!!!!
    only on that laptop though.
    try it.
    i'm so happy right now.
    not gonna turn it back off again yet cos while its working im not touching it again!

  • I cant buy anything from the app store.

    I CANT BUY ANYTHING FROM THE APP  STORE.
    I HAVE TRYED MULTIBLE TIME AND I JUST GET THIS MESSAGE SAYING THAT MY CREDIT CARD INFO NEED TO BE UPDATED.
    IV UPDATED MY INFO 5 TIME NOW AND IT HASENT CHANGE A THING. THE SAME MESSAGE COME UP EVERY TIME. IV CALLED TECK SUPPORT
    AND THEY HAVE GIVEN ME THE RUN AROUND. I WAS TOLD THE APPLE  HAS NO ONE THAT  I CAN TALK TO ON THE PHONE THAT CAN FIX MY PROBLEM AND THAT I SHOULD POST IT HERE AND MABEY SOME ONE MAY BEABLE TO HELP. HE ALSO TOLD ME THAT WONT GET HELP FOR A LONG LONG TIME BECAUSE PEOPLE ARE BISSY. IV BEEN TOLD THE APPLE IS THE BEST FOR YEAR AND YEAR. AFTER SEEING THE WAY THIS HAS BEEN HANDLED OR NOT BEEN HANDLED SO FAR. IT HAS LED ME TO BELEAVE THAT EVERY THING IV HEARD IS JUST MARKETING HIP. I WOULD HOPE THAT SOMEONE WOULD CARE ENOUGH TO WANT TO CHANGE MY MIND. BUT IF PAST EXPERIANCE MEEN ANYTHING THAN NO ONE CARES
                                                                                                                                       APPLE ID [email protected]
                                                                                                                                                             MICHAEL WILSON

    Welcome.
    Two words of advice, it is much easier to read lower case than capitals. Secondly, never quote your email address publicly like this to prevent it from being harvested. The same applies to your telephone.
    As a first step, do a Reset - hold the Home and Sleep/Wake buttons down together for 15 seconds.
    Next, u go into your account again and try changing the method of payment to None. If you get past this then download any free app. If successful, go back into your account and enter your credit card details again and see what happens.

  • I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!

    I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!

    Apple's response to my email:
    "I understand that you can't update your apps using your iPad.
    Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
    Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Have a great day!"

  • Can't download or buy from the App Store

    Whenever I try to download or buy something from the App Store it tells me to give the 3 security questions and I click ok than a pop up appears to write my password but it keeps popping every time I write although its correct so I can't buy or download anything from the App Store , plzzzz help

    I have figured out already. Firstly please try:
    1) Installing iBooks on your iPad via iTunes on PC/MAC
    2) Adjust the time of your iPad to 6 months ahead (e.g. 2013 May)
    3) Close all apps currently running, clear Safari cache and history, sign out of Apple ID (Settings>iTunes & App Stores), reboot your device
    4) Open iBooks on your iPad, download any 1 book
    5) System should prompt you to enter 3 security questions
    6) Enter your answer and click "Done" at bottom right part of your input keyboard (Do not press upper right button)
    7) Done!
    I cannot imagine the system has gone so stupid. Apple, please retify the problem ASAP.

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