I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, can't get into the app store, or itunes. Can't download anything or receive or send e-mails. Not happy. Wish I had waited.

I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, the app store, or itunes. Can't download anything or receive or send emails. Not happy. My iPad is basically useless. Tried to erase and restore. can't even do that. whish I had waited.

Hello suzanefromnv,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario

Similar Messages

I can no longer use my ipad to show Netflix on my TV since upgrading to ios7. I don't have Apple TV or airplay icon showing. What can I do to correct this problem?

I can no longer use my ipad to show Netflix on my TV since upgrading to ios7. I don't have Apple TV or airplay icon showing. What can I do to correct this problem?

This issue is with Netflix upgrade. I spoke to Netflix and here is the solution. Remove Netflix app from Ipad and reload the app version 5.0.1. This updated version will correct the problem.

After the upgrade to ios5, I can no longer use my iPad to make purchases on ticketmaster. Does anyone have a solution?

After the upgrade to ios5, I can no longer use my iPad to make purchases on ticketmaster. Does anyone have a solution?

Apple changed MobileMe to iCloud and then restricted iCloud to 10.7 users only unfortunately
If your machine is a 64 bit processor Intel Mac you can upgrade to 10.7 for $29, however a lot of your 10.5/10.6/Rosetta based software could cease to function, especially third party hardware drivers for printers, fax machines, all-in-ones, scanners etc.
http://roaringapps.com/apps:table
Also depending how old the machine is, if it can accept 4GB of RAM (preferred), older video card, may not run 10.7 very well or stable.
My advice is to keep at 10.6.8, get a web based email service that's plaform/hardware neutral, forward your iPhone emails there. Gmail/Yahoo Mail for instance.
When your ready for new hardware and all new software, then buy a new machine.
If your going to go to 10.7 on your present hardware, I advise you clone 10.6.8 to a external drive first, that way you can c boot off the 10.6 disk erase the drive completely (necessary to remove hidden Lion Recovery Partition) and option boot off the 10.6.8 clone and reverse clone.
http://www.bombich.com/get_ready_for_lion.html

I can no longer sync my IPad to my PC. There is no access to sync on the ITunes home page????

I can no longer sync my IPad to my PC. There is no access to sync on the ITunes web site?

I'm sorry, but your statement doesn't make sense or I am totally misunderstanding you. That's is certainly a possibility.
You sync with iTunes software on your computer, and there is no link on the website where you can go to syc. With iTunes, the application must be installed on your computer. If you have been syncing with iTunes then you know this and there must be some lack of communication between us.
Launch the iTunes application on your computer and then connect your iPad to your computer with the cable. Your iPad should appear in the devices button in the upper right part of the iTunes window. Click on that in order to select your iPad.

My iPad 2 shows I have 7 apps that need to be updated and when I go into my App Store it won't pull up anything for my updates how can I fix this????

My iPad 2 shows I have 7 apps that need to be updated and when I go into my App Store it won't pull up anything for my updates how can I fix this????

It seems Apple is having some issues at their end. There have been hundreds of posts on the forum with the same problem.

Can no longer use SMS after update to IOS 8.2

what at happened with the update to SMS messages on the iPad?
I was able to use SMS as well as iMessage on my iPad until I updated it to 8.2. Now I cannot use SMS at all. In settings -messages, there is no longer a toggle for "send as SMS" on/off as there used to be and as there still is on my iPhone after the update. There is also no longer a toggle for "MMS" Messaging nor Group messaging.
As I said, my iPhone is fine after the update.

IN your iPhone go to settings-messages-text mmessage forwarding. Tap on that and tap on the green toggle to turn it off.
THen go go back out of setting and then go back in and repeat the steps again and turn that option to forward text messages back on.
you will then get a message to put in a code that appears on your iPad. Look at your iPad and the message will be there with the code that you need to put in your phone.
ENter er that code in your phone and it should work.
THe he only thing is that I don't remember if I turned my phone off and then back on after I turned the setting off and then back on again before I turned that text forward setting back to on. So if the above does not work then try turning your phone off and then back on in between.
I Hope this fixes it for you. Let me know!

HT204266 my ipad says "connexion a l'iTunes Store impossible" when I click on the App Store icon. I have internet connection, I can access to my emails and use the safari. But I cannot open App Store either Itunes.

my ipad says "connexion a l'Itunes Store impossible" when I click the App Store button. So, I cannot have access to the Apps. I have internet connection and I can use my emails and the safari. Please advise.

Try this:
1. Settings>General>Date & Time>Turn off set automatically
2. Set date one year ahead
3. Go back to iTunes and try again.
4. You will get the same error.
5. Go back to settings general date and time and turn back on 'set automatically'
Try connecting to iTune Store again.

IPad 2 with iOS 7.0.2 -- safari loads fine as does gmail. however, siri App Store and youtube among other such things will not connect. I am at a loss. What could be going on?

iPad 2 with iOS 7.0.2 -- safari loads fine as does gmail. However, Sir,i App Store and youtube among other such things will not connect. I am at a loss. What could be going on?

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

Since upgrade to ios6 l have been having problem with wifi connection and connecting to App Store and iTunes store

Q since upgrade to iOS6 l have been having problem with wifi connection and getting into App Store and itunes

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT201359 my credit card shows an iTunes charge that I don't recall. How do I find out what the purchase is? I've tried App Store and iTunes purchase list, but they only show items...not receipt numbers

I have been trying in vain to get purchase details on my iPad. I click on the iTunes button, but it only shows the names of the songs, I click on the App Store icon and it shows apps, but none of these match the charge, there is no email regarding purchases. What is the point of having reference numbers when they don't allow you to use them to reference??

You can only view the full purchase history on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
On your iPad you can view a cut-down version (and optionally contact support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com

I can't get on to app store or itunes store with my Mac Book Pro after changing to OS X Mavericks, any solutions?

I doenloaded the Mavericks yesterday and since then, I couldn't get on to itunes store or app store or browse the web by safari since then.
However, I can use chrome to get on to all the websites, so it's not the connection problem, anyone knows what to do, cos I am really stuck and starting to regret updating to Mavrericks.

Hello Gambo12,
It sounds like you are getting the following error in iTunes and the App Store, "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again," but you are able to connect to the Internet. I found an article with a few steps you can follow on your Mac:
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
You can find the full article here:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

I can only get on american app store and itunes when i live in australia

I have an iphone 3g on the optus network in australia. Everything was working fine until a couple of weeks ago when i restarted it by holding down the sleep button and the home button for 10 seconds. When it restarted it came up with iphone is activeated just like i had turned it on for the first time. when i went into the app store and realised it was the american one instead of the australian one. itunes was the same. I cant restore my phone as my computer is currently being repaired. Has anyone had this problem and doen anyone know how to fix it? thanks.

I think you are out of the app buying business until you get your computer back. http://support.apple.com/kb/HT1311
"When you sync your iPhone or iPod touch with your computer, the account last used to access the iTunes Store from the computer is synced to the mobile device for use in the iTunes Store from the device as well. This same account is used for the App Store as well. This account will be used on the device for both stores until you sign in from your computer to the iTunes Store with a different account, and then resync your mobile device with the computer."
"It is not possible to change the account in use on the device itself or to sync multiple accounts to your mobile device. To change the account you are using on your mobile device, go to your computer and sign in to the iTunes Store with the account you want to use on your mobile device, then sync your iPhone or iPod touch with your computer again. This will transfer the new account information to the mobile device."
You could always sign-in to your account on another computer, but the sync requirement would cause you problems.

I open my safari internet in my macbookpro oneday and it says cant open page because you are not connected to the internet. I look into the network but it was connected to a network why is that?

Pls help muacbook doent want to connect with wifi . But the airport has signal and the network im using is also connected in the system preference

Hello there, Chelleman.
The following Knowledge Base article should provide assistance in troubleshooting your issue:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT4623 How can I update my original iPad to an iOS higher than 5.1.1? It says my software is up to date, but how can it be if it is still iOS 5?

How can I update my iPad to an operating system higher than 5.1.1? It says software is up to date, but I'd like it to be iOS 7, or at least 6!

The original iPad is incapable of running iOS 6 and newer. Therefore, it's up to date with 5.1.1.
(100683)

HT3728 My AirPort Base station connects me to the Internet but I get an error message saying "Double NAT" can u help me?

My Internet connection is fine but everytime I turn on the computer I get an error message about my AirPort Extreme that says. "Double NAT" can I fix this or should I not even worry.
Thanks

Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Extreme
Click the amber dot next to Status
Click the option to ignore Double NAT
Allow the settings to update and the AirPort Extreme will restart with a green light in 25-30 seconds.

I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, can't get into the app store, or itunes. Can't download anything or receive or send e-mails. Not happy. Wish I had waited.

Similar Messages

Maybe you are looking for