I can not access facebook

I can not access facebook  when I try to sign in with facebook writes so: your are currently on a service plan that does not support this application.if you want to use this application pleas contact your servic provider  to upgrade your data plan

You don't have to post multiple threads containing the same issue. Please see http://supportforums.blackberry.com/t5/Downloaded-applications-for/facebook/m-p/3024635/highlight/fa...
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

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    Encryption Mode: - Security Password & Device
    Encrypt Media Files – YES
    Mass Storage Mode Support – OFF
     Please note – I can not change the encryption mode since it is set by policy
     Security Options – General Settings – Content Protection – Disabled
     The version of Desktop Manage I am using is 4.2.1.8. When I try to use the Media Manager to move the files, I get an error message and can’t move the file. If I access the file on the card and try to display it, I get:
     Unable to display file /media card/ pictures/ing000000xx.jpg.rem
     Here is what I have tried (from the advice on this board):
     1)     Read the files directly off the media card – No good
    2)     Create a “new” folder on the media card and move a file into it then try to read it – No good
    3)     Email the file then read it – No good
    4)     Reset Encryption mode to off then try – Can’t do it – IT Policy setting
    5)     Be sure that the password was set the same as before the wipe (setting is password & device) – Can’t do it – The Blackberry prevents me from using an old password.
     So I think I can’t read the files because I can’t replicate the encryption key. Could that be right? My problem is that I do not understand why this would be the case. It is still the same device and since it knows what the old password was (because it would prevent me from using it again), why would it not generate a key to access the files?
     All I am trying to get off the card are pictures on my 6 year old … some are priceless. Can someone help me do this? One would think that this should not be this hard but from all the postings I have found, it seems that it is. And yes, shame on me for not moving the files before I did the reset (THAT will never happen again!) but this being unrecoverable is unconscionable given how many seem to find themselves in this situation.
     Thanks for any help you can offer!

    Not sure why you couldn't see them using mass storage mode. Did you have the pics stored on your media card? Try going to media-menu-explore-media card-blackberry-pictures See what the extension is on your pics. If any have the extension such as .jpg.rem they are encrypted.
    IrwinII
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