I can not access User/Group System Preferences
Since a recent security update I can no longer acces the sytem preferences to my accounts. this means that I can not change passwords, edit or create accounts.
When ever I click on the icon it crashes the sytem preferences widow and I get a load of error data that is sent to Apple.
I have tried to get into these from all the accounts on the computer with the same effect (although I have the only administrator password).
Is this an issue with the security update or an issue with how it effects my computer, or just coincidence.
Any ideas?
Rob
Sorry, a bit of a duffer when it comes to this type of stuff.
I have followed step 1 and I get a list of stuff one being the system prefences bit that says a crash report has been saved. Is it a copy of this report you want me post (ie the firts part) or just a copy of the line that says it has crashed?
Step 1
30/08/2013 09:43:08.594 mds[38]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
30/08/2013 09:43:09.142 com.apple.launchd.peruser.503[156]: ([0x0-0x1f01f].com.apple.systempreferences[261]) Job appears to have crashed: Segmentation fault: 11
30/08/2013 09:43:09.739 ReportCrash[266]: Saved crash report for System Preferences[261] version 12.0 (12.0) to /Users/rob/Library/Logs/DiagnosticReports/System Preferences_2013-08-30-094309_name of cumputer.crash
30/08/2013 09:43:11.079 system_profiler[268]: ERR GetChild: 268435459
Hope that is what you wanted.
Step 2 - again I hope I have posted what you need. It looks a lot of data to me.
rocess: System Preferences [932]
Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences
Identifier: com.apple.systempreferences
Version: 12.0 (12.0)
Build Info: SystemPrefsApp-232001000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [427]
User ID: 503
Date/Time: 2013-08-29 18:24:17.569 +0100
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 3341 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 52 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 05CBABB2-F370-F486-AF84-4D95741027DF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000104d1b000-0000000104d3f000 [ 144K] r-x/rwx SM=COW /Applications/System Preferences.app/Contents/MacOS/System Preferences
Application Specific Information:
com.apple.preferences.users v.13.0 (Users & Groups)
objc[932]: GC: forcing GC OFF because OBJC_DISABLE_GC is set
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff89c8da95 CFGetTypeID + 197
1 com.apple.framework.Admin 0x00007fff8f90bb1b +[NSDictionary(cXMLDataConvertor) dictionaryFromXMLString:] + 146
2 com.apple.preferences.users 0x000000010a5dae92 0x10a5d8000 + 11922
3 com.apple.preferences.users 0x000000010a5dac1f 0x10a5d8000 + 11295
4 com.apple.preferences.users 0x000000010a5da2bd 0x10a5d8000 + 8893
5 com.apple.preferences.users 0x000000010a5d9e8a 0x10a5d8000 + 7818
6 com.apple.AppKit 0x00007fff92292dea -[NSCustomObject nibInstantiate] + 382
7 com.apple.AppKit 0x00007fff92272652 -[NSIBObjectData instantiateObject:] + 311
8 com.apple.AppKit 0x00007fff92271df7 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 337
9 com.apple.AppKit 0x00007fff9225111d loadNib + 317
10 com.apple.AppKit 0x00007fff92250649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
11 com.apple.AppKit 0x00007fff923a358c +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
12 com.apple.frameworks.preferencepanes 0x00007fff8f78e9bf -[NSPreferencePane loadMainView] + 148
13 com.apple.frameworks.preferencepanes 0x00007fff8f78e4d1 -[NSPrefPaneBundle instantiatePrefPaneObject] + 414
14 com.apple.systempreferences 0x0000000104d233cf 0x104d1b000 + 33743
15 com.apple.systempreferences 0x0000000104d22bf4 0x104d1b000 + 31732
16 com.apple.Foundation 0x00007fff91275d05 __NSFireDelayedPerform + 358
17 com.apple.CoreFoundation 0x00007fff89ccb804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
18 com.apple.CoreFoundation 0x00007fff89ccb31d __CFRunLoopDoTimer + 557
19 com.apple.CoreFoundation 0x00007fff89cb0ad9 __CFRunLoopRun + 1529
20 com.apple.CoreFoundation 0x00007fff89cb00e2 CFRunLoopRunSpecific + 290
21 com.apple.HIToolbox 0x00007fff8a35aeb4 RunCurrentEventLoopInMode + 209
22 com.apple.HIToolbox 0x00007fff8a35ab94 ReceiveNextEventCommon + 166
23 com.apple.HIToolbox 0x00007fff8a35aae3 BlockUntilNextEventMatchingListInMode + 62
24 com.apple.AppKit 0x00007fff922b1533 _DPSNextEvent + 685
25 com.apple.AppKit 0x00007fff922b0df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
26 com.apple.AppKit 0x00007fff922a81a3 -[NSApplication run] + 517
27 com.apple.AppKit 0x00007fff9224cbd6 NSApplicationMain + 869
28 libdyld.dylib 0x00007fff8b12c7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff89f76d16 kevent + 10
1 libdispatch.dylib 0x00007fff8fc17dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8fc179ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff89f766d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8a122f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8a122d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8a10d1d1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff89f766d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8a122f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8a122d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8a10d1d1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff89f766d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8a122f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8a122d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8a10d1d1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff89f766d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8a122f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8a122d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8a10d1d1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff89f766d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8a122f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8a122d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8a10d1d1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff89f766d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8a122f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8a122d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8a10d1d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff7780f268 rbx: 0x0000000000000000 rcx: 0x00000000003f0200 rdx: 0x0000000000157130
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x00007fff5aee2db0 rsp: 0x00007fff5aee2da0
r8: 0x00007fbf0d9a4bc0 r9: 0x00000000064b8614 r10: 0x0000000000000000 r11: 0x00000000064b8614
r12: 0x0000000000000000 r13: 0x00007fff93a0d240 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff89c8da95 rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 0
Binary Images:
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0x106d48000 - 0x106d48ff9 +cl_kernels (???) <A179BB99-6ACE-4621-8859-53B24606E19E> cl_kernels
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0x106d74000 - 0x106d75ffb +cl_kernels (???) <40A6846E-41F9-4664-A815-43E73E2C179C> cl_kernels
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0x10a4de000 - 0x10a4deff9 +cl_kernels (???) <EEA4655A-C1CF-4BF8-AE77-DFDDC025FF19> cl_kernels
0x10a4e2000 - 0x10a4e2ff3 +cl_kernels (???) <BBD9624E-B0FE-4EE5-9CCE-728FB9756AAB> cl_kernels
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0x10a523000 - 0x10a5b9ff7 unorm8_rgba.dylib (2.2.16) <853BEBC4-AED9-3CE2-B91D-3D666E7C7C8F> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba. dylib
0x10a5d8000 - 0x10a62bff7 com.apple.preferences.users (13.0 - 13.0) <E837008C-3E63-3B69-A283-B437D5ABBD81> /System/Library/PreferencePanes/Accounts.prefPane/Contents/MacOS/Accounts
0x10a658000 - 0x10a668fff com.apple.frameworks.opendirectoryconfigui (10.8 - 10.8) <32A6D6F0-D92F-3BA1-AC9F-721B292C26DA> /System/Library/PrivateFrameworks/OpenDirectoryConfigUI.framework/Versions/A/Op enDirectoryConfigUI
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0x10a6d4000 - 0x10a754fff com.apple.frameworks.server.foundation (10.8 - 204) <2896B86E-FD09-3869-9E43-2448D45C938E> /System/Library/PrivateFrameworks/ServerFoundation.framework/Versions/A/ServerF oundation
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0x7fff8774f000 - 0x7fff87759fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x7fff8fc29000 - 0x7fff8fc3bff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff8fc3c000 - 0x7fff8fc53fff com.apple.CFOpenDirectory (10.8 - 151.10) <10F41DA4-AD54-3F52-B898-588D9A117171> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8fc54000 - 0x7fff8fcaeff7 com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8fcaf000 - 0x7fff8fcb2fff com.apple.AppleSystemInfo (2.0 - 2) <BC221376-361F-3F85-B284-DC251D3BB442> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff8fcb3000 - 0x7fff8fd20ff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8fd21000 - 0x7fff8febcfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8ff5d000 - 0x7fff8ffcdfff com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff8ffce000 - 0x7fff90019fff com.apple.framework.CoreWLAN (3.3 - 330.15) <047FA8CB-7447-3171-9518-6C88DA71F20E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff9001b000 - 0x7fff9001bfff com.apple.Carbon (154 - 155) <1B2846B1-384E-3D1C-8999-201215723349> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9001c000 - 0x7fff90439fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff9043f000 - 0x7fff90440fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff90441000 - 0x7fff90be8fff com.apple.CoreAUC (6.16.13 - 6.16.13) <8CBFBC9C-0773-3DEB-AF99-989008CB2B36> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff90be9000 - 0x7fff90c52fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff90cc3000 - 0x7fff90d69ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff90d6a000 - 0x7fff90dc6ff7 com.apple.Symbolication (1.3 - 93) <97F3B1D2-D81D-3F37-87B3-B9A686124CF5> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff90dc7000 - 0x7fff90de8fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff90de9000 - 0x7fff90decfff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff90ded000 - 0x7fff90dedfff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff90dee000 - 0x7fff90dfaff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff90dfb000 - 0x7fff90f70ff7 com.apple.CFNetwork (596.4.3 - 596.4.3) <A57B3308-2F08-3EC3-B4AC-39A3D9F0B9F7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff90f71000 - 0x7fff90f88fff libGL.dylib (8.9.2) <B8E5948D-BCF2-3727-B74E-D74B8EDC82D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff9107b000 - 0x7fff91201fff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff91202000 - 0x7fff91561fff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff9156b000 - 0x7fff9156dfff com.apple.securityhi (4.0 - 55002) <26E6D477-EF61-351F-BA8C-67824AA231C6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff9156f000 - 0x7fff915befff com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff915bf000 - 0x7fff915c1ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff915c2000 - 0x7fff915cdff7 com.apple.DisplayServicesFW (2.7.2 - 357) <EC87A00D-FE9C-3CFE-A98C-063C3D23085A> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff915db000 - 0x7fff91603fff libJPEG.dylib (850) <DC750E1E-BD07-339B-A4A6-D86BFE969F68> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff91633000 - 0x7fff91658ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff91659000 - 0x7fff9166cff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff9166d000 - 0x7fff91673ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff91674000 - 0x7fff916d0fff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff916d1000 - 0x7fff916fdfff com.apple.framework.Apple80211 (8.4 - 840.22.1) <7CFDDBBB-87DF-3CB5-AB69-A77D73F26239> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff916fe000 - 0x7fff91740ff7 com.apple.LoginUIKit (2.1 - 2.1) <3198733A-0FF1-3D7C-87FC-0268097D0BAF> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/LoginUIKit
0x7fff91741000 - 0x7fff91743ff7 com.apple.EFILogin (2.0 - 2) <51A470D7-1F72-3369-AF0F-AD2340B42C12> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff91744000 - 0x7fff9174fff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff91750000 - 0x7fff91794fff libcups.2.dylib (327.6) <9C01D012-6F4C-3B69-B614-1B408B0ED4E3> /usr/lib/libcups.2.dylib
0x7fff91795000 - 0x7fff917affff com.apple.CoreMediaAuthoring (2.1 - 914) <23F2B9D0-7B73-3C42-8EDC-8ADBF9C7B8C2> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff917b0000 - 0x7fff917bafff libcsfde.dylib (296.16.1) <8F75205A-8802-3B1D-87AA-235CBF1E49AE> /usr/lib/libcsfde.dylib
0x7fff91930000 - 0x7fff91987ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff91988000 - 0x7fff919cbff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff919cc000 - 0x7fff919ebff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff919fe000 - 0x7fff91a25ff7 com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff91a26000 - 0x7fff91aa7fff com.apple.Metadata (10.7.0 - 707.11) <2DD25313-420D-351A-90F1-300E95C970CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff91e34000 - 0x7fff9214bff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff9214c000 - 0x7fff9214cfff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff9214d000 - 0x7fff9214dfff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff9214e000 - 0x7fff9215bff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff9215c000 - 0x7fff92d89fff com.apple.AppKit (6.8 - 1187.39) <199962F0-B06B-3666-8FD5-5C90374BA16A> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff92d8a000 - 0x7fff92e95fff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff92f4f000 - 0x7fff92f86ff7 libssl.0.9.8.dylib (47.1) <B7C438BB-79FF-37B3-B8FB-253E5135CBB4> /usr/lib/libssl.0.9.8.dylib
0x7fff92fa3000 - 0x7fff92feefff com.apple.CoreMedia (1.0 - 926.104) <31EAF297-9C42-3D6F-A8A1-CDAB94A26113> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff92fef000 - 0x7fff930f1fff libcrypto.0.9.8.dylib (47.1) <72AA650B-0453-3BB4-BA03-824627BB199C> /usr/lib/libcrypto.0.9.8.dylib
0x7fff930f2000 - 0x7fff93190ff7 com.apple.ink.framework (10.8.2 - 150) <84B9825C-3822-375F-BE58-A753444FBDE2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff93243000 - 0x7fff93245ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff93246000 - 0x7fff9324dfff libGFXShared.dylib (8.9.2) <398F8D57-EC82-3E13-AC8E-470BE19237D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff934c4000 - 0x7fff935defff com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff93618000 - 0x7fff93624fff libCSync.A.dylib (332) <47466CF6-EB5C-3312-9E24-178F4410A92B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff93625000 - 0x7fff9367bfff com.apple.HIServices (1.20 - 417) <A1129272-FEC8-350B-BA26-5A97F23C413D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff9367c000 - 0x7fff93699ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff9369a000 - 0x7fff9374dff7 com.apple.PDFKit (2.8.4 - 2.8.4) <BD6E8774-1C8B-3CD1-B5FA-7352B2173068> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff9374e000 - 0x7fff9374ffff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff93750000 - 0x7fff937d0ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff93815000 - 0x7fff9381bfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff9381c000 - 0x7fff938f6fff com.apple.backup.framework (1.4.3 - 1.4.3) <6B65C44C-7777-3331-AD9D-438D10AAC777> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff938f7000 - 0x7fff938fefff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff9393c000 - 0x7fff9394dff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x7fff939da000 - 0x7fff93a06fff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff93a07000 - 0x7fff93b1f92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff93b20000 - 0x7fff93b75ff7 libTIFF.dylib (850) <EDAF0D99-70AF-3B3F-9EFA-9463C91D0E3C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff93b76000 - 0x7fff93b9eff7 com.apple.SystemConfiguration.EAP8021X (12.0.0 - 12.0) <0C5790F7-BAC0-3EFE-BFF8-C611C77369D9> /System/Library/PrivateFrameworks/EAP8021X.framework/Versions/A/EAP8021X
0x7fff93b9f000 - 0x7fff93ba5fff libCGXCoreImage.A.dylib (332) <F6300A73-D4C4-3DE6-A1B7-806E627CCF76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff93ba6000 - 0x7fff93bd0ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff93c2c000 - 0x7fff93c6cff7 com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff93c6d000 - 0x7fff93ca7fff com.apple.framework.internetaccounts (2.1 - 210) <546769AA-C561-3C17-8E8E-4E65A700E2F1> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff93ca8000 - 0x7fff93cf4ff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff93cf5000 - 0x7fff93e1fff7 com.apple.avfoundation (2.0 - 361.40) <EDEAB424-D693-39C6-B4A6-C503213203AF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff93eab000 - 0x7fff93eaffff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff93eb0000 - 0x7fff93ee6fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff93ee7000 - 0x7fff93ee7fff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff93ee8000 - 0x7fff94197fff com.apple.imageKit (2.2 - 673) <5F0504DA-7CE9-3D97-B2B5-3C5839AEBF1F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 729
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=194.5M resident=172.7M(89%) swapped_out_or_unallocated=21.8M(11%)
Writable regions: Total=149.1M written=75.2M(50%) resident=85.4M(57%) swapped_out=0K(0%) unallocated=63.7M(43%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 2112K
CG image 44K
CG raster data 76K
CG shared images 1184K
CoreImage 72K
CoreServices 2080K
MALLOC 117.3M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 24K
OpenCL 36K
STACK GUARD 56.0M
Stack 11.6M
VM_ALLOCATE 16.1M
__DATA 18.1M
__IMAGE 528K
__LINKEDIT 52.9M
__TEXT 141.6M
__UNICODE 544K
mapped file 63.1M
shared memory 308K
=========== =======
TOTAL 483.5M
System Profile:
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364B54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364B54463531323634485A2D3147344D31
Memo
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
I can't access Accounts under System Preferences.
This morning I decided to do some clean-up and delete extra user accounts. Big mistake.
I somehow caused a problem when I deleted a user account and saved the account info as a dmg file. Before that I deleted another account without backing it up and everything was fine. It was the act of making a back-up file that caused the issue. Now when I try to go to System Preferences, Accounts, it stays loading and then crashes. I get the following error message: "System Preferences quit unexpectedly." All other parts of System Preferences work fine, just not Accounts.
I called Apple support and the guy I spoke to said my only option is to re-image the hard drive. That seems like a pretty extreme measure to a simple problem. DO I have any other options?
Thanks in advance for any insights.Just kidding. It's because I had an extra Guest account. Tried this and it worked:
http://lockergnome.net/questions/27875/why-is-my-accounts-preference-pane-crashi ng -
Can not scroll down in System Preferences on my ipad iPad
Some how voice over has been turned on. When I open system preferences I am unable to scroll down. Also, I have to select the icon, then double tap in order to activate.
With VoiceOver 'on' you need to touch or tap the field that you want to use/select and it should get a box around it ; then double-tap that field to activate/type it. Once you've entered your password you can do the same (i.e. touch to select, double-tap to activate) to gradually get into Settings > General > Accessibility > VoiceOver and turn it off. You should be able to use three fingers on the screen to scroll.
The manual (http://support.apple.com/manuals/#ipad) also says that you should be able to switch voice-over off by connecting to your computer's iTunes :
Turn VoiceOver on or off in iTunes: Select iPad in the iTunes sidebar. In the Options section of the Summary pane, click Configure Universal Access. Select VoiceOver, then click OK.
So select Configure Universal Access at the bottom of the Summary tab and set Seeing to Neither
If you have a triple-click of the home button set to turn VoiceOver on/off, so you could try triple-clicking it - and then change Settings > General > Accessibility > Triple-Click Home -
I have an iMac OS 10.9.5 - Every time I turn on my system I get the message that it can not access icloud and to fix it using iCloud preferences. I do not want to access or use iCloud, how do I get the message to discontinue?
Hello mrmacjohn,
Verifying that any iCloud account that may be signed in is signed out should resolve this error.
On your Mac, open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Cheers,
Allen -
i accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu. -
Disable User Access to Accessibility Pane in System Preferences
Hello Everyone,
What I want to do is have a user account which does not have administrator access have access to the System Preferences App but not access to certain functions. Things I want to disable are Accessibility, App Store, Dictation and Speech, Keyboard, Parental Controls, Secuirty and Privacy, and Users and Groups. The reason for this is that this is something I am trying to get setup for as a new design for the user allowances to assist with some issues that have been reported by teachers for sets of student laptops. As a note they need to be able to access things like the Printers and Network menus because these are laptops which are assigned to the students. They will go home with them so they need to be able to have access to change the settings for networks and add printers.
For some background of changes to the system that I have made. I have given access to the students using Directory Utility so they can edit the print settings without having to use an Admin password by updating the groups settings and adding them to the Pritner Admin's group manually. I am planning on blocking access to certain programs like Terminal because the students are using it to force the laptops to "talk" in class which they think is funny but the teachers are finding it disruptive and have asked that I disable this for them. I also am using Netinstall to mass deploy the image that I am making because I need to deploy this to around 100 devices.
I look forward to any suggestions everyone may have for this.
PegasusNHello Baltwo,
I usually post over in the education section when I am posting questions. This is more a question of how do I modify what is available in the system preferences pane than related to me doing a mass deployment. I put those notes in because usually people start off with comments like disable system preferences or why would you want to block access. What I really need is OS specific rather than mass deployment. The search system also loves to look in the iPad forums and just reports back thinks like how to turn the settings back off once they have been turned on. As it stands I do disable the keyboard shortcuts but that does not keep the students out of the pane sadly.
Thanks for the ideas though. If I cannot get an answer here I will try over there next. -
Can't open Users & Groups preference pane?
I am only user on my MBA. I was going to add wife as another user, but each time I try open User and Groups in System Preferences I get:
Preference Error
Could not load Users & Groups preference pane.
I found this post on the same issue. I also recently upgraded to Mountain Lion from Snow Leopard. I tried to follow the suggestion to open via Terminal app by entering /System/Library/PreferencePanes/Accounts.prefPane, but only got response that it is a directory.
Armando1. You have a corrupt user picture.
2. Read this whole message before doing anything. If you're not sure you understand it, STOP. Get someone with more experience to help you; e.g., by making a "Genius" appointment at an Apple Store.
3. Back up all data if you haven’t already done so. Before proceeding, you must be sure you can restore your system to the state it’s in now. If you don't have backups, or you don't know how to restore from them without being able to log in, STOP.
4. Triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/Directory Utility.app
Rght-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* The application Directory Utility will open.
5. In the Directory Utility window, click the lock icon and authenticate. Select the Directory Editor tool in the toolbar. Select Users from the Viewing menu in the toolbar, if not already selected. Select your user account in the list. On the right is a list of properties and values. Select the property "JPEGPhoto" and delete it by clicking the minus-sign icondirectly below the property list. There are two such icons in the window. You want the one on the right, not the one on the left.
CAUTION: Do not click the minus-sign icon on the left, below the user list.
Then click the Save button in the lower right corner of the window. Quit Directory Utility.
6. Try again to open Users & Groups. If it still doesn't work, repeat the above steps with any other users you created. You'll need to reset the user pictures. Don't use the same ones.
7. Besides the users you created, there are many other items in the user list, representing built-in accounts. Don't change those accounts.
8. CAUTION: There is no "undo" in Directory Utility. If you make a mistake and delete something in the Directory Editor that should not have been deleted, restore your whole system from a backup and start over. I have no other help to offer in that case.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above. -
I recently upgraded my Mackbook Pro ma operating system from OSX lion to Maverick, but in the process I can not access my iphoto 9.1.5. How do I access it?
Download the Mavericks version from the App Store.
The iWork apps are free with a new iOS device since 1 SEP 2013. They are free with a new Mac since 1 OCT 2013. They are also free with the upgrade to OS X Mavericks 10.9 if you had the previous version installed when you upgraded.
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform. -
Could not load Users & Groups preference pane.
Hi,
After upgrading to Lion from 10.6 i got this message. Preferences pane : Could not load Users & Groups preference pane.
I am unable to create accounts and access them.
I reinstalled the lion from the apple store again, and I cannot create, delete, or access the account setup.
Any help is appreciated.
thanks,
FranciscoI am still getting the same message :
Preferences error :
Could not load Users & Groups preference pane.
Every time i try to go to accounts I get that message.
Something is not allowing me to add accounts...
drwxr-xr-x 3 root wheel 102 Aug 4 21:11 Accounts.prefPane
drwxr-xr-x 3 root wheel 102 Jul 14 14:29 Appearance.prefPane
drwxr-xr-x 3 root wheel 102 Aug 25 19:52 Bluetooth.prefPane
drwxr-xr-x 3 root wheel 102 May 25 21:36 DateAndTime.prefPane
drwxr-xr-x 3 root wheel 102 Aug 1 19:22 DesktopScreenEffectsPref.prefPane
drwxr-xr-x 3 root wheel 102 May 25 17:58 DigiHubDiscs.prefPane
drwxr-xr-x 3 root wheel 102 May 27 20:42 Displays.prefPane
drwxr-xr-x 3 root wheel 102 May 25 16:28 Dock.prefPane
drwxr-xr-x 3 root wheel 102 Jul 21 16:03 EnergySaver.prefPane
drwxr-xr-x 3 root wheel 102 Jul 25 18:46 Expose.prefPane
drwxr-xr-x 3 root wheel 102 May 25 17:51 FibreChannel.prefPane
drwxr-xr-x 3 root wheel 102 Aug 2 23:38 Ink.prefPane
drwxr-xr-x 3 root wheel 102 Sep 23 20:57 InternetAccounts.prefPane
drwxr-xr-x 3 root wheel 102 Jul 25 18:50 Keyboard.prefPane
drwxr-xr-x 3 root wheel 102 Aug 1 15:58 Localization.prefPane
drwxr-xr-x 3 root wheel 102 Sep 13 22:46 MobileMe.prefPane
drwxr-xr-x 3 root wheel 102 Jul 25 18:51 Mouse.prefPane
drwxr-xr-x 3 root wheel 102 Aug 11 19:46 Network.prefPane
drwxr-xr-x 3 root wheel 102 Sep 13 22:15 ParentalControls.prefPane
lrwxr-xr-x 1 root wheel 21 Nov 9 23:03 PrintAndFax.prefPane -> PrintAndScan.prefPane
drwxr-xr-x 3 root wheel 102 Jul 21 16:14 PrintAndScan.prefPane
drwxr-xr-x 3 root wheel 102 Aug 23 21:20 Profiles.prefPane
drwxr-xr-x 3 root wheel 102 Aug 23 21:18 Security.prefPane
drwxr-xr-x 3 root wheel 102 Jul 25 18:47 SharingPref.prefPane
drwxr-xr-x 3 root wheel 102 Aug 20 14:47 SoftwareUpdate.prefPane
drwxr-xr-x 3 root wheel 102 Jun 1 22:27 Sound.prefPane
drwxr-xr-x 3 root wheel 102 Jul 31 17:15 Speech.prefPane
drwxr-xr-x 3 root wheel 102 Jul 17 14:33 Spotlight.prefPane
drwxr-xr-x 3 root wheel 102 Jun 20 17:54 StartupDisk.prefPane
drwxr-xr-x 3 root wheel 102 Jul 26 22:47 TimeMachine.prefPane
drwxr-xr-x 3 root wheel 102 Jul 25 18:51 Trackpad.prefPane
drwxr-xr-x 3 root wheel 102 Aug 16 18:07 UniversalAccessPref.prefPane
drwxr-xr-x 3 root wheel 102 Jul 12 16:42 Xsan.prefPane
drwxr-xr-x 3 root wheel 102 Sep 20 22:21 iCloudPref.prefPane
This is what i am getting.
THanks. -
Can not access to OCA User Pages
Hello, I am following the OBE for External Authentication Pluggin Configuration, and The guide said i should go url:
https://host.domain:4400/oca/user
I changed according the host and domain for the infrastructure server, but when I try the resul is CONNECTION REFUSED. How I know if this port is the one listening for thsi page in my configuration?
I did also:
$ORACLE_HOME/oca/bin/ocactl start
and the result was OK.
Somebody know why I can not access thhis URL?
Thanks,Did you verify that OCA is running on port 4400? Check your $OH/install/portlist.ini file for details.
regards,
--Olaf -
All of the sudden my System Preferences in Mavericks has stopped working and I get the error message:
You can't open the application "System Preferences.app" because it is not supported on this type of Mac.
It was working fine before this, and I have run Permissions Repair, restarted to another partition and run Diskwarrior and TechTool Pro, but none of those has helped. Anyone have any ideas why this happened, and what I can do to fix it?See this entire thread
https://discussions.apple.com/message/4241006#4241006 -
Still have MobileMe icon (not iCloud) on my System Preferences, how can I install iCloud on Macbook pro when directions say to click on iCloud icon in System Pref. ?
Read the system requirements for iCloud. It is not compatible with Snow Leopard which your system profile confirms you have.
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