I can not add a new certificate to my exchange 2013

Hi, I'm trying to create a certificate for my exchange 2013, I do everything correctly, gender certificate in place of my domain certifying entity, downloaded to the exchange server, I go to the window of certificates in the web interface of exchange 2013,
I click enable the certificate you had created earlier, open the wizard will introduce the route where is located the certificate and click finish me off the wizard window and delete from the list the certificate that had previously created, any suggestions
or ideas that may be happening ??? Greetings and thanks in advance.

Hi,
According to your description, I understand that there are some issues when install the certificate in EAC of Exchange 2013. How do you generate this certificate before you install it? Is it a self-signed certificate or third-party certificate?
Please run the following command to check your current certificate configuration:
Get-ExchangeCertificate | FL
If it is a third-party certificate but the installed certificate is not listed in the command result, we can try to install this certificate by using the following commands:
Import-exchangecertificate -path “C:\Certificates\GeneratedCert.pfx”
Enable-ExchangeCertificate -Thumbprint xxxxxxxxxxxxxxxxxxxxxxxx -Services POP,IMAP,IIS
If there is any error during the certificate importing, please share the error or events here for further analysis.
Regards,
Winnie Liang
TechNet Community Support

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