I can not back up my iphone because it is locked and I can not remember the code

I can not back up my iphone because it is locked and I can not remember the code

You're out of luck, then. Either that is not the computer it's set up to sync with, or the passcode was set AFTER the last time you synced, as Lawrence tried to explain.
You're going to lose your data.

Similar Messages

  • HT1386 iPhone won't sync with iTunes. It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do

    iPhone won't sync with iTunes and It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do. I tried everything!
    I need to add my music to my iPhone from iTunes but its not working!

    First off try and go into your IPhone manually through My Computer and cut photos or anything you can through the device to be able to free space up so that you can continue to do what you want to do with ITunes. This way you will be able to create a backup or do what you have to do to manage your information, photos and texts on your device a little better.

  • My iphone 5 is not backing up, it's connected to wifi, locked and plugged in. It was automatically backing up regularly until Oct 27, now it just sits in limbo.

    My iphone 5 is not backing up, it's connected to wifi, locked and plugged in. It was automatically backing up regularly until Oct 27, now it just sits in limbo. Now it won't work manually, nothing. Any suggestions out there?

    Hi Omanaomi,
    It sounds like you may be trying to back up your iPhone to iCloud. Try these methods to initiate the backup first:
    iCloud: Back up your iOS device to iCloud
    http://support.apple.com/kb/PH12520
    If you are still unable to back up your iPhone to iCloud, you should see an alert message, the meaning of which can be explained by this article:
    iCloud: Understanding Backup alert messages - Apple Support
    http://support.apple.com/en-us/TS4576
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HT1316 I have a sprint sim card but its locked and i don't remember the apple id for it. If i buy a new sprint sim card will I still have to put in the apple id? Or is the iPhone no good?

    I have a sprint sim card but its locked and i don't remember the apple id for it. If i buy a new sprint sim card will I still have to put in the apple id? Or is the iPhone no good?

    If you have iOS 7 and have turned on Find My Phone in Settings > iCloud, you will have to remember the Apple ID to unlock the iPhone...the Activation Lock is an anti-theft protection that you cannot bypass.
    The only hope you have is to take it and proof that you are the owner to an  Apple store genius bar and see if there is anything they can do.  In general the answer is no, but give it a try.

  • Itunes could not back up your iphone because an error occurred

    I am using an iPhone 4 running iOS 7.1.2 and am trying to back up the device onto a Window 7 pro (64bit) (4GB RAM, Core 2 Duo E6600 CPU) machine using iTunes 12.0.1.26 using the USB connection. iTunes and iOS are currently up to date. There are a few (less than a month's) updates outstanding for Windows. When I try to back up the iPhone, iTunes gives the following error: 'iTunes could not back up the iPhone "Mike's iPhone" because an error occurred'. Hmm ... no error code! So, I searched on the Internet for solutions or even for potential problems. I have deleted all of the photos on the iPhone. I rebooted the iPhone and PC. I am not using a USB hub. I tried disconnecting from the Internet and disabling all anti-virus software. The iPhone is not jail-broken. I tried backing the iPhone up using an old PC running Windows XP pro, with a fresh installation of iTunes. I still got the same error message. So, I tried installing CopyTrans Shelbee version 1.013 software for managing iPhone backups. This also gave me an error message, albeit a somewhat cryptic one: 'Your device returned an unknown error (open_dprotected_np error: Too many levels of symbolic links (62) at path "/var/mobile/Applications/28EF45E0-435A-4777-823F-8E286739B7ED/Documents/Locati onToCoreData.sqlite" )'. Has anyone had anything similar or have any idea how I might get around the problem? From the Shelbee error message, it looks as though the iPhone itself is having a problem generating the information for the backup rather than the PC application having problems making sense of that information. Failing any solution with iTunes or Shelbee, are there any other backup solutions I might try?

    mike.robins,
    We've an article that details a number of troubleshooting steps that can help get a backup successfully created in iTunes.
    If you can't back up or restore your iPhone, iPad, or iPod using iTunes
    http://support.apple.com/en-us/HT203271
    Cheers,
    Allen

  • I'm Trying to back up my iphone 4s to my icloud and i can because of my wifi on my phone don' work! what do i do? i keep getting notifications that my iphone hasn't been backed up since 3/15/12

    I'm trying to back up my iphone 4s to my icloud. But I can because of my wifi on my phone don't work! what do i do? i keep getting notifications that my iphone hasn't been backed up since 3/15/12. But i just backed i up to my Mac Book. My Phone has like no storage since i cant back it up. its horrible.

    My 4S stopped automatically backing up at night when I updated to the new OS. I cannot manually force it to either. Possibly an issue with the new OS??

  • HT201210 I downloaded the latest update but when it came to backing up my IPAD, I received an error message saying it could not back up my IPAD because an error occurred.  It does not say what type of error. Help!

    When I was updating my IPAD, I downloaded the latest Itunes version and then updated my IPAD.  When it came to backing up my IPAD, I received an error saying it could not be backed up because an error had occurred.  It told me to disconnect and try again.  I did this three times and it still will not work.  What else can I do?

    You may need to put the iPad in recovery mode to restore it.
    http://support.apple.com/kb/HT1808

  • I just backed up my ipod because I sold it and I am not quite sure how to access it to make sure I saved everything

    If anyone could please help I just sold my ipod and backed it up on my computer, and I am not quite sure how to access the info to make sure it all got saved before I ship it off.

    Unless you redeemed an iTunes gift card into that account. just start all over with the correct email address.

  • HT1212 ipad disabled, but I can't connect t o iTunes because it's locked. How can I entere my code to unlock my iPad when the it's disabled.

    when I try to connect my ipad to my itune account it does not allow me to do that. I've followed the instruction , but keep getting the same result " ITunes could not connect to the iPad because it's locked with a passcode. I have never connected this iPad to This computer.

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Can i back up two seperate devices to itunes? and then restore both to the correct new phones?

    Looking to back up two iphone 4s, then restore both tomorrow to the two new iphone 5s, can i do two devices as how will itunes know to differentiate between the two?

    First off, they all need to be registered to the same AppleID. Same one you should log into when you start up iTunes.  When you back up in there, preferably storing locally on the computer and not the iCloud, each device creates its own backup file (only one, by default, but that can be changed). Look in iTunes / Preferences / Devices (hover the cursor over each entry for more info).
    So yes, you can back up more than one device onto an iTunes setup. When you plug the brand new iPhone for the first time, iTunes will recognize the fact and offer to Restore from a backup, giving you a list to pick from. Which leads us to an issue: you can only restore from a single backup, iTunes has no means of merging two backups into one.
    Even if you manually force a Restore, the phone will be wiped before the backup is applied. Hence, no merging occurs.
    Edit:  If you want to keep more than a single backup of a phone in iTune's backup library, right-click (or control-click) on any backup in Preferences / Devices. Choose Archive from the popup menu and name the result appropriately. Next time you back up that device, a new file will be created, with the default name.

  • Can I purchase simlock free iPhone 5 in Hong Kong and later use it in the Netherlands?

    I'll be in Hong Kong for about 1-2 weeks or so and would like to buy the new iPhone 5. Will this iPhone work in the Netherlands or Finland?
    And is the only way to purchase a simlock free iPhone 5 through the website?
    Can I reserve today (26th Nov) even though I'll be arriving in Hong Kong in 3 weeks? (They say if its available you'll get the info to pick it up the next day)
    Is there a big chance that the iPhone will be out of stock, mid/late December?
    Thankss
    Jelybeans3

    http://www.apple.com/hk/en/iphone/
    Have a look here I can't determine whether Apple HK sell
    unlocked iPhones which is what you must Buy
    Generally if unlocked is available it is
    ONLY Apple that sells them either on the street or through their online store
    The warranty is NOT international so if you have any issues the
    iPhone will have to be returned to HK
    ps  we are all users here No Apple presence ...User Community only
    https://discussions.apple.com/message/10258135#10258135

  • My six year old set up the restrictions code on my iPad and he doesn't remember the code he used. How can I find out the code. I already tried reseting the iPad and it did not work.

    How can I retrive the passcode for Restrictions? I already tried reseting my iPad to factory settings but did not work.

    I believe there is a way to reset the settings only, but I'm not sure if that applies to restrictions. Maybe there is a way on the computer?

  • I have a file I can't delete because it is locked, and I can't unlock it.

    I have a file I can't get rid of.  It is locked, and no matter how hard I try I can't unlock it.  I have tried "Getinfo", entered my administrator password, and while the the little lock shows unlocked, I click on the lock checkbox, the checkmark disappears, then reappears.  Any ideas??
    Thanks

    I would suggest repairing your permissions. To repair permissions go to Finder> Applications> Utilities> Disk Utility. When the application opens, in the sidebar click on the Macintosh HD partition and then click the "First Aid" tab. In that window you'll see a button labeled "Repair Permissions", click that option and wait for the process to complete. When Disk Utility is done repairing permissions, reboot the computer and try deleting the file again to see if it does.
    Let me know how this works for you...

  • My iphone is locked and i don't remember the pass code

    my phone is locked and i dont remember the passcode

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • I locked my iPhone, and i don´t remember the code.

    I tried iCloud to recover it, but i need help. i can´t use recovery modus too, i need help.

    If you cannot remember the passcode, you will need to Restore the device...
    1)  Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

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