I can not backup my Iphone 5 to ITunes as it produces an error message just befor completion.
Can anyone please help me with backing up my I Phone 5 to I Tunes.
When I get near the end it says can not back up as an error occurred.
It seems I have solved my own problem . . . well hopefully !! ;-)
I was using a 'non' Apple cable. When I swithced to using the stock cable that came with my iPhone, iTunes can now see that I have a 'Device' and identifies it correctly as my iPhone.
Hopefully this may help others . . . ?
Cheers,
Grant.
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Copied from my initial post:
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Provide some details so a suggestion can be offered. Or do you
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Message was edited by: Donyale -
HT4910 i can not sync my iphone 5 to itunes
why cant i sync my iphone 5 to my itunes account
PLEASE!!! Anyone have this issue too or have a solution? I am so sick and tired of this. I have paid Apple enough **** money for iPad, iPhone, iPod and they want me to erase everything off of my iphone in order to sync with itunes. This is ******** and it's just to make sure people don't share music etc., but what if it is PAID FOR?!
APPLE WHERE ARE YOU!? Man up and answer these **** questions. I asked a month ago and I see people ask all the time. You can't tell me that deleting everything off of my iPhone or backing it up is the only way I can sync to my itunes account. For the thousands of dollars every customer has paid you, I would expect some help. A solution, A phone call, A email. SOMETHING! -
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Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David
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