I can not burn a DVD-R in my Imac!

Error: The burn to the OPTIARC DVD RW AD-5690H drive failed. The disc drive did not respond enquiry.c and can not recover or retry.

Ffirst and foremost you have to use the very best in blank media, like Maxell,  Sony, or one of the many others. Next is the disc burning software you use. Last what is the content, movies, data, or anything it may be.  (EXAMPLE) Some users have had issues burning from Microsoft Office Software. More info would surely help.
CHEERS
DON

Similar Messages

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    Dear Apple Support,
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    moi
    5C82001080000000000666822849
    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 13:54:32
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    CdRomPeripheral : MAT****A DVD-RAM UJ-841S atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : AXV CD/DVD-ROM 2.1b axvodka Port 2 ID 0 DMA: Off
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    MAT****A DVD-RAM UJ-841S D: CDRom0
    AXV CD/DVD-ROM F: CDRom1
    =======================
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    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
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    BUFE : 0
    Physical memory : 2045MB (2095084kB)
    Free physical memory: 1277MB (1308144kB)
    Memory in use : 37 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
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    21.9.2006
    CD-ROM (ISO)
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    Iso document burn settings
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    Simulate : TRUE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
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    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE
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    MAT****A DVD-RAM UJ-841S
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    Reader running
    21:04:47 #5 Text 0 File Writer.cpp, Line 113
    Writer D: MAT****A DVD-RAM UJ-841S running
    21:04:47 #6 ISO9660GEN -11 File Geniso.cpp, Line 3304
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    21:04:47 #7 Text 0 File Burncd.cpp, Line 3301
    Turn on Track-At-Once, using CD-R/RW media
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    Last possible write address on media: 359844 ( 79:59.69)
    Last address to be written: 318786 ( 70:52.36)
    21:04:48 #9 Text 0 File DlgWaitCD.cpp, Line 289
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    21:04:48 #10 Text 0 File DlgWaitCD.cpp, Line 2568
    Recorder: MAT****A DVD-RAM UJ-841S
    21:04:48 #11 Text 0 File DlgWaitCD.cpp, Line 456
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    21:04:48 #12 Text 0 File ThreadedTransferInterface.cpp, Line 846
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 318787 (318787) = #318787/70:50.37
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 318785 blocks [D: MAT****A DVD-RAM UJ-841S]
    21:04:48 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1058
    Prepare recorder [D: MAT****A DVD-RAM UJ-841S] for write in TAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 653182976, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
    -150 | lead-in | 0 | 0x41 | 0x00
    -150 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    318787 | lead-out | 1 | 0x41 | 0x00
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    21:04:48 #15 Text 0 File SCSIPassThrough.cpp, Line 34
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    21:04:48 #16 Phase 24 File dlgbrnst.cpp, Line 1724
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    21:04:49 #17 Text 0 File Burncd.cpp, Line 4129
    Cache writing successful.
    21:04:49 #18 Phase 25 File dlgbrnst.cpp, Line 1724
    Caching of files completed
    21:04:49 #19 Phase 32 File dlgbrnst.cpp, Line 1724
    Simulation started at 24x (3 600 Ko/s)
    21:04:49 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2669
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    21:04:49 #21 Text 0 File MMC.cpp, Line 21541
    Set BUFE: SmoothLink -> ON
    21:10:08 #22 Text 0 File ThreadedTransfer.cpp, Line 228
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    21:10:10 #23 Phase 33 File dlgbrnst.cpp, Line 1724
    Simulation completed successfully at 24x (3 600 Ko/s)
    21:10:11 #24 Phase 36 File dlgbrnst.cpp, Line 1724
    Burn process started at 24x (3 600 Ko/s)
    21:10:11 #25 Text 0 File ThreadedTransferInterface.cpp, Line 2669
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    21:12:16 #27 SPTI -1040 File SCSIPassThrough.cpp, Line 306
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1040)
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    Sense Code: 0x10
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 01 76 C0 00 00 20 00 00 00
    Sense Area: 0xF1 00 03 00 01 74 5D 0A 00 13 00 00 10
    Buffer x03390000: Len x10000
    0x72 F1 87 E5 D3 3D 4A 96 F9 B0 73 83 D3 14 72 A1
    0xF3 49 6E 93 44 25 04 6D E5 CE 44 5F 3E C6 79 47
    0xDD DD EA 3A FD 71 4D 32 CB 35 F3 DF 4B 18 BD 7D
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    Illegal block size for command
    D: MAT****A DVD-RAM UJ-841S
    21:12:16 #29 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion
    21:12:17 #30 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader
    21:12:17 #31 CDR -201 File WriterStatus.cpp, Line 200
    Invalid write state
    D: MAT****A DVD-RAM UJ-841S
    21:12:17 #32 TRANSFER -18 File WriterStatus.cpp, Line 200
    Could not perform EndTrack
    21:12:17 #33 Text 0 File MMC.cpp, Line 16273
    <MAT****ADVD-RAM UJ-841S > start Close Session
    21:12:30 #34 SPTI -1040 File SCSIPassThrough.cpp, Line 306
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1040)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x10
    Sense Qual: 0x00
    CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
    Sense Area: 0x71 00 03 00 00 00 00 0A 00 13 00 00 10
    21:12:30 #35 CDR -1040 File WriterStatus.cpp, Line 249
    Illegal block size for command
    D: MAT****A DVD-RAM UJ-841S
    21:12:30 #36 TRANSFER -19 File WriterStatus.cpp, Line 249
    Could not perform Fixation
    21:12:30 #37 Text 0 File WriterStatus.cpp, Line 258
    falling back to disc fixation
    21:12:30 #38 Text 0 File MMC.cpp, Line 16273
    <MAT****ADVD-RAM UJ-841S > start Close Session
    21:12:30 #39 SPTI -1046 File SCSIPassThrough.cpp, Line 306
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x5B 01 02 00 00 00 00 00 00 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 AA 00 00 30 05
    21:12:30 #40 CDR -1046 File WriterStatus.cpp, Line 249
    Illegal disc
    D: MAT****A DVD-RAM UJ-841S
    21:12:30 #41 TRANSFER -19 File WriterStatus.cpp, Line 249
    Could not perform Fixation
    21:12:30 #42 Phase 38 File dlgbrnst.cpp, Line 1724
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    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 25/04/2005 11:03:00 (Prassi/Veritas driver for win 2K)
    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
    So, thanks to you !
    See you !
    Romain

    Hi
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