I can not burn a file using encore. OSStatus =-37

i need a little help with a DVD burning problem in Encore. i did everything as i always do, i cant find anything wrong with the format or way i constructed the file but about 1/4 of the way through burning i get the OSStatus = -37 and i wont burn. i have re stated, tried to burn other things, uninstalled and reinstalled the program. right after the error the diolaog box apears for a blank DVD as if i had just put the DVD into my computor and when i go to my desk top multiple icons for the blank DVD have appeard. does anyone have any other ideas?

What version of Pages?
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We currently have a new diploma running using CS4. When attempting to burn a project using encore it will let me make it as an administrator but as soon as i transfer to any other user without the same access rights i lose the option to burn and recieve the option "not found" Can anybody give me feedback regarding this issue or is it one of those cases where you really do just need to be an admin?
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Many Thanks for responding. After all this my boss did a bit of searching and we have found a fix i will post the info he found below to help others if they need limited users to burn dvds/cds.
regards,
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Here is a quick workaround for those people wanting to stick with SPTI:
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8. Log on as your restricted user and try again.
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*****This setting is also in group policy, under Policies, Windows Settings, Security Settings, Local Policies/Security Options , and can be used to modify all machines in the domain ****************
Windows XP Home Edition doesn't have 'secpol.msc' so you'll have to edit the registry directly.
Open up RegEdit and navigate to the following key:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
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0 = Administrators in the domain can gain access to data on the compact discs in the CD-ROM drive.
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See here for more info: http://technet.micro...y/cc957388.aspx
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allocatecdroms.reg (110bytes)
Number of downloads: 332
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I open Premiere Elements 12 and load my project and then go to “publish and share” my project, I select "create Disc – Burn DVD, Blu-ray and AVCHD disc", I select "Blu-ray", the disc location and settings box opens and the “status” setting indicates "Media not present”. I know the Pioneer Blu-ray BDR-2208 drive works properly because I have already published regular DVDs in it and had no problems. I thought perhaps it was a problem with the initializing of the disc whether you choose (Mastered) as opposed to (Live File System). Neither works. I tired Phillips BD-R disc & Memorex BD-RE disc, neither works. The only thing I noticed was the burner location setting is indicating a Pioneer BDR-208M burner rather than a Pioneer BDR-2208 burner. Could this be the problem? Remember that burner will burn regular DVD's. Does Premiere Elements 12 require some other additional software on my computer to burn a Blu-ray disc? Also is there a list of compatible Blu-ray burners? BTW I am using Windows 8.1.

Attached is a screenshot of the dialog box that opens up when I place a regular DVD or Blu-ray in my desktop computer.
In order for me to burn a DVD project in premiere elements if I do not initialize the disc with the above procedure I receive a media not present in the settings box of premiere elements. I assumed I have to do the same thing with a Blu-ray too. I've tried following this procedure, also tried using the live file system. Also tried putting a fresh disc in without doing anything to it and always receive the media not present in the status setting. One suggestion has been that another program is interfering with premiere elements. I will also go out and purchase some Verbatim BD-RE disc, whether they work right now or not I can always use them later after I solve my problem.
I Have a lot of great suggestions from you guys and I really appreciate it. I'm going to work on some of those today starting with loading imgburn and see if I can indeed burn a Blu-ray disc with my system. I have already created a AVCHD BDMV file on my computer and I will start with trying to work with that and see if that is successful and then come back to premiere elements. I appreciate the input regarding Cyberlink software. I have version 8 (came with my Pioneer Blu-ray Drive) and was thinking about upgrading to the latest version but with your input regarding Power Producer I will save my money.
Another thought I had, with Blu-ray disc burners being as cheap as they are purchase one that has been proven to work with premiere elements 12.1. Time is money, the cost of a new Blu-ray burner is insignificant. I will consider this option later.

I can not burn a file using encore. OSStatus =-37

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