I can not communicate with the FP-1000, using the serial port.

FP-100 communication by serial port.
My problem is the communication with the interface FP-1000, I haven been using it for two month with my program application and suddenly it stopped to work. I tried to use the FieldPoint Explorer to communicate using its last configuration but it does not work. I have tried to configure again and the FieldPoint Explorer doe not find any module, also I have seen that the network and access LEDs don lit when I am trying to communicate with the FP-1000.
I have checked all connection and they are already, the FP-1000 turn on, and the status LEDs does not lit.
I guess the trouble is the RS-323 connector at the FP-1000.
Could you tell how can I solve this problem?

Hello,
There are a number of things that you can try when you are experiencing communication problems with a FP-1000.
First, double-check that the serial port that you are using is the same one that you are specifying in FieldPoint Explorer. Try using another serial port on the host computer. Try connecting the FP-1000 to another computer.
Make sure that you have FieldPoint Explorer version 3.0.2 or later. Free upgrades are available from the web.
I hope this helps,
Chad Evans

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a4 81 a4 bb 01 7e e1 be e2 33 4b 06 5d 00 3c 30 97 93 27 f6
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