I can not connect to the App Store on my iPad
I have not been able to connect with the App Store on my iPad.
Hi there Melanie Goodman,
I would recommend taking a look at the troubleshooting steps found in the article below. Note: The troubleshooting steps apply to the App Store as well as the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W.
Similar Messages
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Can not connect to the app store
Hi all,
I hope one will be able to give me more help than the apple support team.
I've installed the update on my two computers.
On the IMac it is working fine in several account.
On my MacBook Pro, the app is stuck on"Can not connect to the app store".
I've tried the suggestions of the help menu, and from some discussions. I even reinstalled the ocmbo update.
Nothing happens.
If somebody has some clue?
Thanks in advance.
arnoHI and welcome...
Download and install the v10.6.6 combo update available here.
http://support.apple.com/kb/DL1349
Then repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US
Carolyn -
HT4061 I can not connect to the app store
I can not connect to the app store help!
Try this website:
http://support.apple.com/kb/TS1368 -
I can not connect to the app store using my iphone 5
I can not connect to the app store using my iphone 5. When I first got it I was able to-but not since???
Please helpCome on guys. Help me out. When I click on the app store icon, it'll just go to a blank screen. The only time there is anything on the screen is under the updates tab. Then it just says no updates found. I can not browse apps or search for them. It just goes to blank screen
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I can't connect to the app store with my iPad
I can't connect to the App Store with my iPad. The App Store icon is displaying 3 updates available but when I click on the icon I can't connect.
HaiTan --
We're all other Apple customers here, helping each find solutions. So we can't fix it.
But try again tomorrow. All Apple servers are undergoing a huge number of hits. I think tomorrow or even the next day, all upgrade, update, and activation servers will be in better shape, as well as the App Store.
Any time millions of people want to do exactly the same thing online, there's always trouble, LOL. -
Can not connect to the apps store nor iTunes on my ipad
I Can no longer downloads from the apps store on my iPad. It says I can't connect to iTunes StoreStore
Cannot connect to iTune Store
http://support.apple.com/kb/ts1368
http://support.apple.com/kb/ts3297 -
I have recently bought a new imac. Imported all my files etc. from my G5 using Timemachine.
Iphoto requires updating but wont!
itunes wont open up properly the text is wrong!!
I keep getting a connection failure message when trying to visit the App store.
Safari and Mail are working fine.
My Apple Id is also fine as it works with my ipad.
Any suggestions?Hello Ben, see if this might be it...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130 -
Can not connect to the app store in itunes from app icon
error message "cannot connect to itunes store" when attempting to access apps through the ipad icon for apps
Go back to the home screen. Double tap the home button to bring up the bottom. Hold your finger down on the app store till the MINUS sign appears. Then hit the minus sign.
Then Hold the home and power button at the same time till the ipad shuts off(ignore red slider, keep holding) and the apple logo appears(reboot). Then try to open up the app store again. -
TS1814 Iphone 5 is not connecting to the App store
Iphone 5 is not connecting to the app store. I am using a verizon iphone 5 with 64 gig IOS 6 and latest ITUNES, Itunes works fine. When I try and get apps I get an error that I can not connect to the app store server
You can look thorugh this article for help
Can't connect to the iTunes Store.
There have been some issues being reported with connecting to the iTunes and App Stores in the past few days as well so it may be something on Apple's end that is causing the problem for you. -
Not connecting to the app store
I can not connect to the app store!
Trying to update apps but it just hangs, with no way to continue.
This is a wifi only ipad.Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?
You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I do not know why, but I can not go to the App Store! before I went there without any problems but now I can not connect with App Store
Open the Finder. From the Finder menu bar click Finder > Go > Go to Folder
Type or copy/paste: ~/Library/Cookies
Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Try the App Store. -
Can not connect to the iTunes store
I was trying to download an app to my iPad and after about 3 minutes of trying, I get an error that says can not connect to the iTunes store. I try restarting and get the same thing. I try logging out, and now I can't log back in. I get the same error on my iPhone. Is anyone else having a similar issue?
They know.
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Safari won't trust ANY website certificate, even after I tell it to (click Always trust this site option), and i can't connect to the APP store even though I'm clearly connected to the internet. This all started immediately following a RAM upgrade. Please advise.
Take each of the following steps that you haven't already tried. If the problem isn't solved, ask for further instructions.
1. Are the current date (including the year) and time shown on your system clock? If not, correct them and test.
2. Disable any third-party firewall, "security" software, or network filter.
3. In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.
4. The process by which OS X checks the validity of root SSL certificates doesn't work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.
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