I can not connect to the app store using my iphone 5

I can not connect to the app store using my iphone 5.  When I first got it I was able to-but not since???
Please help

Come on guys.  Help me out.  When I click on the app store icon, it'll just go to a blank screen.  The only time there is anything on the screen is under the updates tab.  Then it just says no updates found.  I can not browse apps or search for them.  It just goes to blank screen

Similar Messages

  • Can not connect to the app store

    Hi all,
    I hope one will be able to give me more help than the apple support team.
    I've installed the update on my two computers.
    On the IMac it is working fine in several account.
    On my MacBook Pro, the app is stuck on"Can not connect to the app store".
    I've tried the suggestions of the help menu, and from some discussions. I even reinstalled the ocmbo update.
    Nothing happens.
    If somebody has some clue?
    Thanks in advance.
    arno

    HI and welcome...
    Download and install the v10.6.6 combo update available here.
    http://support.apple.com/kb/DL1349
    Then repair permissions.
    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
    If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US

    Carolyn

  • HT4061 I can not connect to the app store

    I can not connect to the app store help!

    Try this website:
    http://support.apple.com/kb/TS1368

  • I can not connect to the App Store on my iPad

    I have not been able to connect with the App Store on my iPad.

    Hi there Melanie Goodman,
    I would recommend taking a look at the troubleshooting steps found in the article below. Note: The troubleshooting steps apply to the App Store as well as the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

  • Can not connect to the apps store nor iTunes on my ipad

    I Can no longer downloads from the apps store on my iPad. It says I can't connect to iTunes StoreStore

    Cannot connect to iTune Store
    http://support.apple.com/kb/ts1368
    http://support.apple.com/kb/ts3297

  • Can not connect to the App store I keep getting a connection failure message. Mail and Safari are working fine. Also Iphoto wont update to newer version and itunes does open up properly.

    I have recently bought a new imac. Imported all my files etc. from my G5 using Timemachine.
    Iphoto requires updating but wont!
    itunes wont open up properly the text is wrong!!
    I keep getting a connection failure message when trying to visit the App store.
    Safari and Mail are working fine.
    My Apple Id is also fine as it works with my ipad.
    Any suggestions?

    Hello Ben, see if this might be it...
    Anonymous
    Post subject: NSURLErrorDomain error -1100 in OS X 10.8
    If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
    /Library/Preferences/com.apple.SoftwareUpdate.plist
    /Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
    http://x704.net/bbs/viewtopic.php?f=12&t=6130

  • Can not connect to the app store in itunes from app icon

    error message  "cannot connect to itunes store" when attempting to access apps through the ipad icon for apps

    Go back to the home screen. Double tap the home button to bring up the bottom. Hold your finger down on the app store till the MINUS sign appears. Then hit the minus sign.
    Then Hold the home and power button at the same time till the ipad shuts off(ignore red slider, keep holding) and the apple logo appears(reboot). Then try to open up the app store again.

  • I can not enter in the App Store using my ID!!?

    Hello
    iTunes and icloud -ok
    But open app store Sing in -
    Thanks

    May not be just your Apple ID...
    Open System Preferences > Security & Privacy then select the General tab.
    Click the lock icon. You may be prompted for your admin password.
    Now select:   Mac App Store and identified developers
    Click the lock to prevent further changes.
    Try the App Store.

  • TS1814 Iphone 5 is not connecting to the App store

    Iphone 5 is not connecting to the app store. I am using a verizon iphone 5 with 64 gig   IOS 6 and latest ITUNES, Itunes works fine. When I try and get apps I get an error that I can not connect to the app store server

    You can look thorugh this article for help
    Can't connect to the iTunes Store.
    There have been some issues being reported with connecting to the iTunes and App Stores in the past few days as well so it may be something on Apple's end that is causing the problem for you.

  • Not connecting to the app store

    I can not connect to the app store!
    Trying to update apps but it just hangs, with no way to continue.
    This is a wifi only ipad.

    Usually it's because you are not making internet connection via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • TS1368 I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not su

    I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
    Thanks
    Andy

    I've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
    The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
    I can't figure out why an issue that has kept so many people from purchasing a product has been ignored!

  • TS1702 I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

    I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

    You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I do not know why, but I can not go to the App Store! before I went there without any problems but now I can not connect with App Store

    I do not know why, but I can not go to the App Store! before I went there without any problems but now I can not connect with App Store

    Open the Finder. From the Finder menu bar click Finder > Go > Go to Folder
    Type or copy/paste:   ~/Library/Cookies
    Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.
    Try the App Store.

  • Why can I not connect to the itunes store on my iPhone?

    Why can I not connect to the itunes store on my iPhone? Heard that other people are having the same problem and that Apple needs to fix it.

    Hello sakif16,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Have a nice day,
    Mario

  • Can not connect to the iTunes store

    I was trying to download an app to my iPad and after about 3 minutes of trying, I get an error that says can not connect to the iTunes store. I try restarting and get the same thing. I try logging out, and now I can't log back in. I get the same error on my iPhone. Is anyone else having a similar issue?

    They know.

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