I can not contact Apple support

Since the first few weeks of getting my iMac, I've been trying to contact Apple support through this webpage but it fails every time. I'm using Safari and sometimes I've gotten one step further but that is it. I have been trying at different times always on this computer and always with Safari. I tried again today (after two months), and I'm becoming a little frustrated to say the least. I still can not access support. That is quite amazing to me. I have attached a photo of how the web page looks like. What is wrong?

I tried with Chrome on Windows 8. Same result. Finally I managed to contact support on my iPhone.

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HT5312 hi I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

hi I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

Hi Ahmed,
You can contact iTunes Support by email here:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

HT5621 can't contact Apple support because it's product related

I wanted to start using iCloud so I clicked on it in Preferences. This led me to having to change my Apple password since it's years since I signed in. I can actually sign in though because my keychain remembers the password, even though I don't. However, when I tried to change the password it sent me an email. I can't get this email though because it's been sent (I think) to my .mac email address (never used it). If I open Apple's Mail programme (instead of my usual Outlook programme) it DOES open the .mac account but the most recent emails are from 2012, when Apple closed the MobileMe service.
So... I tried to change my primary email address in the Apple ID settings but I can't (of course) because it doesn't have the edit button next to it (something to do with how it was originally set). The advice on Apple's support pages is that it can't be changed and that I have to contact Apple Support. I tried to do this but (of course) I can't because support is PRODUCT related and not SERVICE related. My Apple products (two iMacs, two iPads and an iPhone) are al out of the support window.
This is extremely unimpressive and frustrating. I'm actually trying to buy another service from Apple (iCloud) but it won't let me.

Glad to hear it's resolved, for future reference all support related to an Apple ID is free.
Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

HT5312 My appleID was stolen, how can i contact apple support in Moldova ?

Please help me or provide some info how can i recover my apple id after the theif changed the resque email and changed the acc info!!!
How can i get it back ? I live in Moldova, we don't have any apple stores, just resellers, and no apple phone support either.
Please HELP.

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Can't contact apple support

Whenever i click get started for apple support on any device it is just coming up with a error. Hwo do i contact them then if i cant let thtem know the page is broken?
This is the error i'm receiving
An error occurred while processing your request.
Reference #97.4d501cc.1414995224.4cc71d

Try this link: http://getsupport.apple.com
Its working for me.

TS1424 how can i contact apple support with chat

i want to chat i tunes supporter but i can't find the way. please someone guide me.

There is only email contact for iTunes : https://discussions.apple.com/thread/4812466?tstart=0

Can I contact Apple Support via chat or email?

And if so, can I avoid having to pre-qualify by entering my ipod's serial number? I've been through this with them, but the problem keeps resurfacing:
My ipod must be a refurbished repacement (it is a replacement) because every time they want my serial # it comes up as having been replaced, and I can't proceed any further.
I have no phone right now, and I need professional help. I think.

My ipad 4th gen .I use Apple ID is : [email protected] .I dont know something goes wrong with my account so I restore 7.1 frimware . Right now I cant active to use . Enter my pass they said the usename or pass is wrong . I already use forgot pass and enter new password .But I Cant active it . I have the bill and adress and phone number of this Ipad 4th gen . So how can active it ? Please help me . Big Thanks .
My full name is HAN DIEU LUU
14863 Bol Ton Ro Ad centreville VA 20121
phone : 703 563 0916
703 629 0199
My Ipad 4th gen Serial Number : DMPL92APF189
Big Thanks .

How the **** can I contact Apple Support?!

I need a serial number but I don't have one. I am using iTunes for pc. ******* ridiculous!!!

Support - iTunes - Contact Us

HT201210 Why my Iphone can NOT contact the apple server update for fixing software problem?

My iphone 2s is having software problem It can not contact Apple Server for fixing problem

Download firmware from here
iPhone1,1_3.1.3_7E18_Restore.ipsw
save on your computer. Connect iPhone in iTunes. Option+Restore (Mac) or Shift+Restore pointing to the downloaded IPSW.

I got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me

i got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me?

Your phone is probably carrier locked and you are using a SIM form a different carrier. Are you?

I keep getting emails for another user; can't seem to contact Apple support about this

Hi there,
I keep receiving emails for someone called Amanda to my email address. These are not spam emails; it seems like someone called Amanda is signing up to reputable websites using my email address. So far, Pinterest, Educreations and a women's magazine have sent me emails to confirm my membership. There doesn't seem to be anything suspect going on: they're all respectable websites, and they're always addressed to Amanda. I was also receiving confidential emails from a legitimate business with invoices etc. a while back.
I'm confused as to what would be the cause and/or point of this. It seems like a very benign way to spam/scam somebody. Is it possible (I feel ridiculous even asking this) that emails can become crossed like telephones? I know, I know, it's a stupid question.
I'd like to contact Apple Support about this, but I seem to be going round in circles on the website. Unless I have AppleCare (mine is expired) I can't seem to get in contact with anyone. Can anyone help me or point me in the right direction?
Thanks!

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

My Ipod is making weird clicking noises and telling me to contact apple support. what is going on and can I fix it?

So it started out not being about to conect to my computer then, when i changed to usb port, it went to disk mode. when i reset it it started to make odd metalic clicking noises and telling me to contact apple support. I'm freaking out cause i don't know what happened in I think its broken (its also my brothers ). I feel like i have tried everything but don't want to touch it anymore incase it breaks completely!! anybody know whats wrong with it? or possible how I can fix it?

Contact Apple iTunes Support Center as directed in the message.

HT1918 My phone is not accepting any of my credit card nor my debit card. It keeps telling me to contact apple support

It keeps telling me to contact apple support after I put in my credit card and debit card information and will not accept any of
My cards, and to check to see if something was wrong I used a family members and it said the same thing? What is wrong?

Click here and request assistance. Only the iTunes Store staff can answer that for certain.
(97583)

I bought a mac book pro in the UK and I now live in another country which is not supported by apple support. I want to contact apple support but I cannot find any telephone number or email to do so. any ideas?

I bought a mac book pro in the UK and I now live in another country which is not supported by apple support. I want to contact apple support but I cannot find any telephone number or email to do so. any ideas?

http://support.apple.com/kb/HE57
And here:
http://support.apple.com/kb/HT1434

Why can't I contact apple support?

It says I have to have the latest browser for Mozilla, Firefox or IE, and I do!! I checked! Why can't I contact apple support? I get trapped in a frustrating circle!

If you can't get into the support site via the web, just call them:
http://support.apple.com/kb/HE57
Or you can make an appointment at an Apple Store, if you have one on your area.
Regards.

I can not contact Apple support

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