I can not contact itunes store to update alication

hi,
i can not contact itunes store with my iphone to update application

Im having a problem when in App Store and trying to download a game i keep getting error message saying "Can Not Connect to iTunes Store" since last night. Spent hours on the phone this afternoon with Tech Support since only 3 days old my iPad3, only to have him have me doing a restore after backing everything up...once off the phone i noticed the Restore wouldnt even work on my PC, saying an unknown error has occured. I am dreading having to call back and spend the next few hours on the phone with them on a brand new product. If still having problems going back to Apple Store in the local mall where hubby bought it for my bday present 5 days ago and will be demanding a brand new one... why should i have to restore a brand new product that was barely used during the past 3 days to factory settings..to me it is a product defect and want a new one since its brand new!! just thought id let you know what Apple Tech Support was having me do with basically same message. Good Luck.

Similar Messages

  • HT3702 I can't contact itunes store. And I recived error messages: Please iTunes support to complete iTunes

    I can't contact itunes store. And I recived error messages: Please iTunes support to complete iTunes ID [email protected]

    You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
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    to contact the iTunes Store.
    Regards.

  • I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

    I can not access Itunes Store from my computer.
    When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
    Can anyone help me on this problem?

    ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
    With those symptoms, I'd try the following document:
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    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • HT200197 I have set up my apple ID, my apple TV is connected to my Mac, internet is OK, TV syncing all movies, phones,- ok, but I can not see iTunes store on my apple TV.

    I have set up my apple ID, my apple TV is connected to my Mac, internet is OK, TV syncing all movies, phones,… ok, but I can not see iTunes store on my apple TV. Any suggestions? Thanks

    Thanks, I read several other threads and all it took was to turn off the router and turn it back on again, 'simples'.
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  • Can not see itunes stores' featured tab

    I have replaced my iphone 4 with 5s and now i can not access itunes stores featured tab. However, i can see this tab in my ipad mini. What should i do to reach this tab in my 5s?

    iTunes stores the music in a library..
    http://support.apple.com/kb/HT1660
    Accessing files in libraries especially covered by digital rights is something Apple specialises in making obscure.
    http://osxdaily.com/2013/02/16/itunes-library-location/

  • Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5. which is the way to solve this problem?

    Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5.
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    You've tried logging out of your account by tapping on your id in Settings > iTunes & App Store and logging back in, and/or tried a soft-reset of the phone ?

  • My wifi is ok but i can not conect itunes store with my icloud ID

    I don't have any problem with wifi and i can conect other web sight,unfortunately just have difficulty with conection itunes store by my icloud ID.
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    Chrisj4203, thank you for your kind answer.
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    I;ve done holding both buttons as you sugested, but there is no signal appearing.
    I am in Uruguay, South America and the original company is Movistar ( Telefonica) and the new sim card is from ANTEL ( the officail and biggest company in my country).
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    I have been trying for more than one mont.
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  • Can not access itunes store reads error 4002 -error in itunes store

    CAN NOT ACESS ITUNES STORE. GET THE FOLLOWING MESSAGE.  ERROR 4002- ERROR IN ITUNES STORE PLEASE TRY AGAIN LATER

    Hey Caretaker,
    I'd take a look at the following article that goes over the basic troubleshooting for being unable to access the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Hope that helps,
    David

  • I try to update mt Itunes to 11.1.5 and it stops and i can not open itunes store without itunes crashing.

    I can not update ITunes to 11.1.5 becasue it stops when it's almost done. Then I can not open the store and Itunes crashes and it tells me to update and ITunes closes. I'm nt very happy.

    Many thanks, that's perfect.
    Errors occurred while installing the update. If the probalem persists choose Tools > Download Only and try installing manually.
    With that one, first try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • TS1967 since updating or running a clean utility...I don't know which...I can not access iTunes Store or my iTunes media...what should I do?

    I can't access iTunes Store or my downloads in my own iTunes acct.
    Afaid to uninstall in case I lose all my music..should I? and then reinstall?

    I can't access iTunes Store or my downloads in my own iTunes acct.
    Afaid to uninstall in case I lose all my music..should I? and then reinstall?

  • Can not open Itunes store

    I can not open the store to purchase music. I have the updated I tunes and it still will not work. The firewall is disabled. I can not even get it to open my account. The loading bar starts out good and then just stops halfway. It does this for music search too.
    This is crazy. I have cash in the account to buy music and can't even get to it. I ran the diagnostics and it came up clean.
    Help Someone!!!!!!

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • HT201210 Why my Iphone can NOT contact the apple server update for fixing software problem?

    My iphone 2s is having software problem It can not contact Apple Server for fixing problem

    Download firmware from here
    iPhone1,1_3.1.3_7E18_Restore.ipsw
    save on your computer. Connect iPhone in iTunes. Option+Restore (Mac) or Shift+Restore pointing to the downloaded IPSW.

  • When i open my computer this appears "c:\Programdata\AppleVerifierPolicy.dll  the specific module caould not be found"  i think this may be the reason why i can not open itunes store

    when i open my computer this appears "c:\Programdata\AppleVerifierPolicy.dll  the specific module caould not be found"  i think this may be the reason why i can not open itunes store

    With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
    Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
    Restart the programme all should be well
    In case that your OS is (64 bit)
    1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    2. Copy file "SQLite3.dll"
    3. Now paste it in the folder  C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    4. Restart the programme, it should not display that message, it should be clear.
    Good Luck

  • Windows 8.1..can not access Itunes store...always tells me "explorer has encountere an error and stopped working"

    windows explorer stops working when i try to access Itunes store from PC..windows 8.1...itunes is updated to lates version for 64 bit

    Hi, mikev_01. 
    Thank you for visiting Apple Support Communities.
    Issues connecting to the iTunes Store can be due to multiple causes and not always a simple fix.  I would recommend going through each of the steps in the attached articles below.  Be sure to test the results after processing each step.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/ts4123
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    Cheers,
    Jason H.

  • Can't enter iTunes store after update to iTunes 10.4.1.10

    This is a horrible update! After I update iTunes to 10.4.1.10 on my computer, I can't access to the store home page, it's just keep loading with a white blank page. I could access to my account page but all the other pages are blank. Someone please help!

    My sister told me not to update iTunes because most likely it will ruin things instead of improving, I didn't listen cause I think Apple must be providing some new features and improvement in the update, that's what an update for, isn't it? However, after this update I am really afraid now to do the next one, who knows what will happen next? I read post that 2 years ago people already had this "access to the iTunes store" problem after iTunes update, and 2 years later Apple still have the same problem in their update, consider a smart company like Apple can't even figure this out, this is unbelievable! For those of you who would like to try reinstalling, be sure to follow the instruction step by step at the link below. Just a reminder, uninstall iTunes only is not going to work cause there are still related files hidden in the computer, so it's necessary to uninstall all the Apple related programs. Hope everyone can fix this annoying problem somehow.
    http://support.apple.com/kb/HT1923?viewlocale=en_US

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