I can not create a new user account on eprint

i can not create a new user account on eprint. I have been trying for over an hour and it repeats telling me that my email addresses are not entered correctly, however they match. ?

I have tried to create an account via ePrintCenter and it seems that the published application has several flaws in interpreting the provided input.
1) In the Filed for last Name I enter my last name, which consist of only Alph Characters. The form however thinks that there is some sort of special character and rejects my Input.
2) E-Mail address. is not identical; OK, so I do a quick OCR on the E-Mail and guess what they are identical. Again the form Fails to recognize this.
3) Enter a password (2 Fields) and a third is displayed which is marked as "*required" but is not labeled as to what the required info could possibly be. Or is it a 3 password confirmation box, who knows.
All I know is that a simple registration is a major pain with this HP site.
Any Help as to how to alleviate this would of course be greatly appreciated.

Similar Messages

Can I Create a New User Account and Move Existing Account ???

Lion was reinstal.
I'm suspecting issue with one user account.
Can I creat a new user account and move all my files to that new user?
What are the impact?
How about permissons on this files?
What about the Library Folder?
Thank you for your help and support.
BigBlaze

This should help you out after you have created the new user account. You are trying to make it much more complex than it needs to be. Just follow the directions in:
Transferring files from one User Account to another.

Mail V3.1 can not create a new Cablevision Optimum Online mail account

Apple Technical support asked me to report this on this forum.
I have OS X 10.5.1 with Mail 3.1. My ISP is Cablevision Optimum Online, which uses mail.optonline.net as their POP and SMTP servers.
Pre-existing mail accounts, created under 10.4.x (Tiger) work perfectly. I am unable to create a new mail account with this version of the mail program. Mail's Add Account dialog (wizard) hangs as soon as it tries to connect to the mail.optonline.com server. After a long time trying it just says it can not connect to the server. This happens if I choose the new (and default) "Automatically set up account" option or not. It happens on multiple Leopard systems. In other words, when the mail account setup wizard checks for connectivity to the mail.optonline.net POP server, it fails, even though the mail program has no problem interacting with that same server with accounts set up under a previous version.
We brought a MacBook to the Apple store, and the tech. at the genius bar could not get it to work. He said call the ISP. We did that, spent hours with the ISP tech who told me many people are complaining about this. I suspected it was a problem with the way Mail 3.1 was doing its initial connectivity check. Perhaps using an incompatible port (SSL setting perhaps).
After a good nights sleep, I figured out a work-around. I created a dummy GMail account, after it was created I modified it to have my Optonline account specifications, turned off SSL and it worked.
After I had circumvented this problem, someone else that had the same problem found a different resolution. We both also had .mac accounts defind. When they deleted their .Mac account from the mail program, they were able to create a new Optonline.net account. .Mac uses SSL.... interesting.
Thus, it seems that if you have a .Mac account with Mail 3.1 you can not create an Optonline.net account. A bug that I hope Apple fixes quickly.

iLounge had some good info on this topic. The KEY INFO in the post was that after you have gotten the account set up you need to turn off your WiFi router (if you have one) to reset it.
http://forums.ilounge.com/showthread.php?t=221752
Here are the details on how Optonline says you set up an account:
Name: type your name here
Address: [email protected]
Description: whatever you want to put here
Incoming Mail Server
Host Name: mail.optonline.net
User Name: xxxxxxxxxx (don't add "@optonline.net" here, but put what goes before it)
Password: your password here
Outgoing Mail Server (SMTP)
Host Name: mail.optonline.net
User Name: xxxxxxxxxx (don't add "@optonline.net" here, but put what goes before it)
Password: your password here
My other settings under the "Advanced" tab look like this...
Deleted Messages
Remove: Never
Incoming Settings:
Use SSL: OFF
Authentication: Password
Delete from Server: Never
Server Port: 110
Outgoing Settings:
Use SSL: OFF
Authentication: Password
Delete from Server: Never
Server Port: 587
===========
This person adds "Oh, one more thing... after you save your account settings, you may need to turn off WIFI, then "power off"... then "power on" turn WIFI back on and try to get mail again after it connects."
============
Based on the information I read here and on iLounge I was able to get Optonline email working.
1) Deleted my Dot Mac mail accounts in Apple Mail
2) Created an Optonline account based on the details above from Optonline in Apple Mail
3) Unplugged my Airport Extreme Base Station, waited 20 seconds, plugged it back in.
4) I was then able to receive mail but not send on the Optonline SMTP server
5) So...I then went back and checked the details on the Optonline account in Apple Mail. Not sure why but the SSL/authentication selections were changed. So I set them correctly based on the information above and saved. That worked and I was able to send email.
As you are having trouble with Apple Mail and Optonline (why else would you be reading this?) let me also mention that Optonline blocks Port 25 for outbound email so if you have non-Optimum Online email accounts and want to send email on that ISP's server you will not be able to do that unless (a) you pay Cablevision more for a business or boost account (b) use webmail (c) your ISP is willing to provide you with an alternative email port other than 25.
Here is the page from their site on this topic
ort 25 and Optimum Online
Answer
All e-mail sent via the Internet is routed through Port 25, the channel used for communication between an e-mail client and an e-mail server. Activation of Port 25 is currently available with Optimum Online® Boost or Optimum Online for Business. Please continue reading for more information, including activation instructions.
Port 25 Filtering/Blocking
To help control the amount of spam that originates from the Optimum Online network, Optimum Online filters outbound Port 25 e-mail (SMTP) traffic for all standard Optimum Online customers. This filtering is a common spam control measure used by Internet Service Providers. It not only prevents spam sent intentionally, but also thwarts computer viruses that let spammers connect to an unsuspecting customer's infected computer and send spam.
This filtering is transparent to the vast majority of our users. However, if you access a non-Optimum Online e-mail service with an e-mail client application (like Outlook Express), or run your own mail server, you may not be able to send and/or receive e-mail.
Port 25 Availability
If you require Port 25 to be active, Optimum Online offers these options:
Subscribe to Optimum Online Boost. Click here for more information.
Businesses can subscribe to Optimum Online for Business or Optimum Online Boost for Business.
Activating Port 25
If you subscribe to Optimum Online Boost, and would like to utilize Port 25, you'll need to activate it. Simply follow these steps:
Log into optimum.net using your Optimum ID and Password.
Click on Optimum Services.
Click Manage from within the Advanced Config section.
Set Port 25 to On and click Submit. Your modem will be rebooted automatically. Once it starts up, Port 25 will be active.
Optimum Online for Business customers who do not subscribe to Optimum Online Boost can call Technical Support at 1-866-575-8000 to have Port 25 activated.
Workarounds for Standard Optimum Online Customers
If Port 25 filtering is affecting your ability to send or receive non-Optimum Online e-mail, here are some options you may choose to pursue:
Contact your e-mail service provider to see if they support alternate connection methods such as VPN or SMTPS.
If available, use your e-mail service provider's WebMail.

Since upgrading to 10.8 I've had alot of issues burning DVD's. I've had the drive replaced and now I can burn from a new user account but not the old one. Is there any way of making the old one work?

Since upgrading to 10.8 I've had alot of issues burning DVD's. I've had the drive replaced and now I can burn from a new user account but not the old one. Is there any way of making the old one work?
Just want to avoild spending hours migrating everything across....

Yes, I can read but just can't write DVD's. I get:
This disc can’t be verified and might be unreliable. Try again using a new blank disc (error code 0x80020063).
Originally I thought it was the old Moutain Lion DVD drive issue (but have had the drive recently replaced by Apple), so I tried creating a new account, which worked.
In the old account I have reset SMU, Pram... but no change.

How do I create a new user account and migrate my data to it?

I have problem with Adobe Bridge crashing when I exit Camera Raw. I was advised by my local apple service store to create a new user account and test Bridge using the new account. It works fine. So what do I do now? I don't know what in my account is causing the conflict but assume that the solution might be e newly setup user.

Checking the behaviour in another user account is a TEST, not a solution! You don't need to move everything over. Otherwise, every time you get a user account problem, you'll keep moving to a new user account again and again.
If the problem does not occur in a new user account, then the cause is something IN your user account. This is usually a Preference file. Adobe Bridge seems to crash a lot, and it can usually be fixed by deleting the Bridge folder in <user>/Library/Application Support/Adobe/
You can also try deleting the Bridge preference file, which will be in <user>/Library/Preferences, and called com.adobe.bridge5.plist (or similar).
If that doesn't work, you can test removing a whole bunch of the various Adobe files in those folders. You can always put them back if they don't change anything. And you've got a backup, haven't you? ;-)

After creating a new user account, how do I move my files into the new user?

I have an issue where my 'Desktop/Screensaver' prefs seem to be corrupt somehow. When I click on that icon in System Preferences, it stalls and I get the spinning ball, thus resulting in a force quit. After reading a Mac Format magazine where someone wrote in with a similar issue, they said to trash various prefs (did that and made no difference) and if that didn't work, try creating a New User account (therefore creating brand new system prefs) and move your stuff over.
Well, I've created the New User account, but I can't figure out how to move/copy my stuff into the user folders. After copying and attempting to move stuff in, I see folders with a red circle with a white line through it (like a 'no entry' sign).
Any clue as to how this can be done? All I'm trying to do is to reinstate the system prefs so they are not corrupt anymore on my log-in.

No. Not the main Library folder. Make absolutely sure you are in the Home Library folder and not the main Library folder.
Your Home Library folder is hidden in Lion. To get to it, in the Finder menu, select GO and hold the option key down. Select Library in the submenu. The Finder window will open in your Home Library. This is where your user prefs are stored.
Once there, you will see the Preferences folder. Open it up, select all items within it and move them to the trash. You will need to restart in order for the new Finder preferences to be recreated.
Once you restart, then you will be back to the default preferences to the system and all applications. And yes, it will affect all settings including your Dock, just as logging into a new user. You will have to reset everything there also.
If you wish to do a selective method, instead of deleting all preferences, try deleting the one associated with your problem. Screen saver problems should be affected by the system preferences, so try deleting this:
com.apple.systempreferences.plist
com.apple.systempreferences.plist.lockfile
Note that when you delete system file preferences, a restart will be required. For applications, just quit the application before trashing preference files.

Creating a new user account and curious log in behavior...

First off I'd just like to apologize if that is not the correct place to be posting this, but after looking around I don't see a perfect fit for this topic anywhere, so I figured here should be okay. Also I want to apologize if this turns out to be a rather lengthy post, I just want to ensure that I supply all info...
Okay, so about a month ago I recognized that my current user account is slowly but surely taking longer and longer to "boot up" after I put in my password and tell it to log in. What usually happens is that I click log in, the background image and taskbar almost immediately pop up but nothing else (finder icons, dock, and the multiple icons in the taskbar which include the airport signal, user name, bluetooth status, battery strength, volume, and my iChat and Adium status) the only things to immediately "activate" in the taskbar are the clock and spotlight.
As of late when I log in something especially strange is happening in that after the 5 or so minutes it takes the dock, rest of taskbar, and finder icons to appear my PB will play the default Apple sound of me emptying trash, rather there is anything actually in the trash or not. It dosen't delete the objects in the trash (if any, as I usually keep it empty), just simply plays the sound. I'm not sure if it playing this sound ties in any with the lagging log in times, I just wanted to mention it as the log in times have slowed down considerably since this sound started.
Bottom line given that there is no way that I know of fixing this problem, I am planning to simply create a new user account. Actually I have already created the new account (by the way, it logs in literally instantaneously, and does not make the strange trash being emptied sound) but was looking for info on how to get all of my files from one account to the other. Unfortunately for me everytime that I install a program and the dialog box pops up asking if you want to install it on all user accounts or just the current one I always click "just the current one" (please don't ask why, as there is seriously no reasoning to this at all...), so is there a way to transfer my current programs from one user account to the other without reinstalling??? It's actually not that many programs I'm talking about here (Shapeshifter, Xounds, XFactor, AIM, Adium, Cocktail, Toast, Popcorn, iPod Rip, and Office), I just figured that if I can simply transfer rather than reinstalling them, it would be a lot easier.
However my 2 primary concerns are my iTunes and iPhoto libraries (3330 songs and 4182 pcitures respectively), considering that I've spent literally hours making countless playlist in iTunes, and countless folders, slideshows, and books in iPhoto, if I was to lose all this it would truly be a mess.
I know I'm probably making a big deal out of this and it's an extremely easy and basic process, please just pardon this still pretty new Mac user and help me out:) Also if anybody else has experienced the log in slow down or strange trash being emptied sound I would be glad to hear your experiences.
Thanks in advance!!!
Mervyn

Hi Mervin,
Bottom line given that there is no way that I know of fixing this problem, I am planning to simply create a new user account.
You can do that (but I wouldn't) this KB article outlines how:
http://docs.info.apple.com/article.html?artnum=155373
Basically you will copy the folders within your old home to replace the folders in the new home. Here is a list of specific folders if you decide to do that but a better solution would be to sort your existing user.
Here where your important data is stored ("~" stands for "Home"):
Your Data in Documents
~/Library/Application Support/AddressBook (copy the whole folder)
~/Library/Application Support/iCal(copy the whole folder)
Also in ~ / Library/ Application Support (copy whatever else you need)
~ /Library/Keychains (copy the whole folder)
~/Library/Mail (copy the whole folder)
~/Library/Preferences/com.apple.mail.plist * This is a very important file which contains all email account settings and general mail preferences.
~ / Library/iTunes (copy the whole folder)
~ / Library/Safari (copy the whole folder)
~ / Library/iMovie (copy the whole folder)
~/ Pictures/iPhoto Library
If you want cookies:
~/Library/Cookies/Cookies.plist
~/Library/Application Support/WebFoundation/HTTPCookies.plist
so is there a way to transfer my current programs from one user account to the other without reinstalling???
As for applications, they should all be in your Application folder(there is only one) and available to ALL users, unless you have put "limitations" or "parental controls" on the account.
Now to the best course of action:
To find the issue affecting your existing user account, follow these steps:
Log back into your normal user account:
1. Navigate to ~(yourhome/library/fonts - drag this folder to the desktop.
      Restart and test your applications.
      If they work start adding the fonts back few at a time.
( Likely suspects are Time RO & Helvetica Fractions, also if you do not use Classic you can trash the classic fonts.)
2. Check Preferences Thoroughly;
      Navigate to ~(yourhome/library/preferences drag this folder to the desktop.
      Restart and test your applications.
      If this works, save the old preferences folder somewhere else or on disk, name it "old prefs" .
** Note: A very important file is the "com.apple.Mail.plist" preference file located in the Preferences folder which contains all email account settings and general mail preferences (hold this one and replace if your problem is not with Mail).
You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them. (Or if you have the time and inclination, "cherry pick" through until you find the problem one or two.)
3. Check Permissions Inside Home Folder
   Navigate to yourhome/library.
   Get Info (Command - i) on folders for apps you are having problems with.
   Open the "Ownership & permissions" disclosure triangle.
   Make sure you are the owner, with "read and write" access.
Click on "apply to all"
   If this is correct, open the "Applications Support" folder and do the same      procedure (Command+I) for the folders with the names of the applications you are      having trouble with.
Note:
The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.
If the isssue persists navigate to ~/library/caches and drag this folder to the trash, then log out and back or restart. There is no need to replace this folder.
Good luck, let us know.

Creating a new user account and transferring files from old account

I am now having more problems than I can handle with my Leopard installation...problems such as applications that refuse quit no matter what ~ even after attempting force quit them and/or attempting to "sudo kill -9 PID", and now that I am having problems with Adobe Lightroom not even being able to remain open on my user account for more than 10 seconds max before it crashes without provocation (yet runs fine on a troubleshooting account I created on the same machine), I would now like to create a new user account on my MacPro Leopard 10.5.6 and transfer my files from the previous (problematic) user account, but I've never done so in the past...
Can someone give me a basic rundown of how to go about doing this as a means of troubleshooting my current sickly user account (and if you could also please let me know which files I should avoid restoring to the newly created user account so that I don't screw that one up as well, I would appreciate it)
Any suggestions would be greatly appreciated... Thanks!

While logged into the troubleshooting account (assuming that it's an admin account—if not create a new one and log into it), backup the bad account's folder, delete the bad account, selecting the save data option (which is stored in /Users/Deleted Users/ as a disk image), recreate the bad account using the same username/password combo, log out and back into the recreated original account. If the problem's solved, open the saved data dmg file in /Users/Deleted Users/, open the /Library/Preferences/ folder from the saved data, open the current /Users/restored account/Library/Preferences/ folder, and slowly copy plist files from the saved data folder to the current one that don't exist in it. Log out and back in to ensure there's no conflict and things still work correctly. Resolving conflicts or identifying corrupt plist files is a laborious process. Good luck.
See http://discussions.apple.com/thread.jspa?messageID=4703015 for more details on this process.

Have recently had problems with itunes freezing on me so having done various things to rectify it im now going to try to create a new user account but where the heck do you find the start menu ?

have recently had problems with itunes freezing on me so having done various things to remody it , im now going to try to create a new user account but i cant find where to start things ! ive been told to go to the start menu but where the heck is it ?

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

HT4527 My laptop hard drive crashed; can I create a new itunes account and get my library from my ipod?

My laptop crashed and I did not have all of my itunes library backed up. Can I create a new itunes account on a new computer and move my library from my ipod to this new itunes?

Follow the steps given here to get your iPod synced to your new computer without data loss...
https://discussions.apple.com/docs/DOC-3141

How can I create a new iCloud account and transfer my apps?

I'm sharing an iCloud and iTunes account and want to have my own. Can I create a new iCloud account and transfer my contact list? If I keep the existing iTunes account with the new iCloud acct, can I reload my apps without purchasing them again? I understand I can create a new iTunes acct afterwards.

OK, so you can create a separate Apple ID for yourself that you use for your Messages, iCloud, Mail, FaceTime, etc. and keep the one that you have your Apps on as your iTunes "Family" Account.
Before you set up your new Apple ID, be sure to delete your iCloud account from your device: Settings>iCloud, scroll to the bottom and delete the account. Save your Contacts on your phone so you can merge them with your new iCloud account. Your notes, and Photos will still be on your old iCloud account, but if you want to keep any of your photos on your new iCloud account, it would be a good idea to import all of your photos to your computer first, so you can selectively download them to your device. (Note: only your Photo Stream will go away when you delete your iCloud account. Your Camera Roll will stay in place. It's just a good idea to back up that Camera Roll to a computer or to your new iCloud account immediately once you have set it up.
You then would set up a brand new Apple ID for you under Manage your Apple ID: Apple - My Apple ID
Once you get it set up, go into your devices and sign off the following:
Settings>Messages>Send & Receive, click on your "Family" Apple ID and Sign Out
Settings>Facetime, click on your Apple ID and sign out
You will leave your "Familiy" Apple/iTunes ID signed on on the iTunes & App Store, becasuse you willl continue to share your iTunes account with the family. Here is a little more info about using two Apple IDs:
Using your Apple ID for Apple services
Once you have your new ID set up, go back into Messages and FaceTime and sign back in with your new ID
Also, go to Settings>iCloud and sign in with your new ID, and be sure to "Merge" your contacts into your new iCloud account.
Post back with any questions!
Cheers,
GB

Can I creat an new iCloud account and make it the primary one for my backups and buy extra iCloud storage for it? Thank you

Can I creat an new iCloud account and make it the primary one for my backups and buy extra iCloud storage for it? Thank you

Hey Hindfromlondon,
Welcome to Apple Support Communities. Since you are posting here, I take it you already have an Apple ID.
You can setup that Apple ID to work with iCloud. See:
Set up your Apple ID for iCloud and iTunes - Apple Support
And you usually want to stick with one Apple ID as having multiples can cause confusion (especially with purchases).
Frequently asked questions about Apple ID - Apple Support
What is an Apple ID?
An Apple ID is a user name you use for everything you do with Apple. Creating an account for an Apple service, such as the iTunes Store or the App Store, creates an Apple ID. Apple ID allows you to access other Apple services. You don't have to create a new account for each service—just use your Apple ID.
For a complete list of all of the places you can use an Apple ID, see Where do I use an Apple ID.
and further down:
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
Regarding iCloud storage check out
iCloud storage upgrades and downgrades - Apple Support
I encourage you to read all about it as there's lots of information out there.
Take care,
Nubz

Mail not delivering to new user account

Hi,
Whilst troubleshooting what seemed like a user account problem, we created a new user account to replace the old user account. The new user account has a new shortname in WM. The old user account was deleted in WM. The new user account has the OLD shortname and email alias mapped to it in WM.
Email gets delivered to the NEW mailbox if its sent to [email protected] Email to [email protected] and [email protected] still gets delivered to the OLD mailbox.
How on earth can this be? Where are the email aliases mapped?
Cheers,
Stu

Used "dscl localhost -read '/Search/Users/[oldusername]'" to search for records with the username and found a stale directory entry. Used "dscl localhost -delete '/Search/Users/[oldusername]'" which deleted the stale record and everything started working.
Stu

I have recently transferred data from my old PC to my new Mac Book Pro (Mavericks OS). Each transfer creates a new User account (titled 'Owner', 'Owner 1', etc). I want to merge the files from these transfers into my main user account. Help?

I have recently transferred data from my old PC to my new Mac Book Pro (Mavericks OS). Each transfer creates a new User account (titled 'Owner', 'Owner 1', etc). I want to merge / consolidate the files from these newly created User accounts into my main user account. Is there a tutorial for this process, or any tips? Anyone?

Four transfers. After the initial attempt with Migration Assistant failed (after hours and hours of wifi transfer) I did "mini-transfers" of more manageable, smaller bits of files -- my music in one, photos in another, etc. Since posting my question in this forum, i contacted Apple support, chatted with Angela, and she suggested getting an ethernet-USB adapter for my mac, connecting my external drive with ethernet and transferring files manually -- that is, NOT using the Migration Assistant at all. She sent me this link to help: Switch Basics: Migrate your Windows files to your Mac. I appreciate your response, tho', Csound1!

Admin Tool can not create any new database or model [nqserror 46131]

Hi everyone!
I can not create anything new in each layer on the admin tool. It marks unknown error.
When I try to import metadata it send the message: [nqserror 46131] unresolved hostname, everything in online mode. I can modify everything offline, then replace the rpd and I can create reports in Answers. But I need to do all of these online mode.
Everything else works well (Answers, Dashboards, Publisher). The server name is correctly put in the instanceconfig.xml.
OBIEE Version: 11.1.1.6.0 (upgrade recently from 11.1.1.5). The scheduler does not start since migration.
Server OS: Red hat enterprise edition
Regards,
Edgar Tercero
Edited by: 958457 on 11-sep-2012 12:04
Edited by: 958457 on 11-sep-2012 14:13

Thanks but it not solve my problem.
I detect no problem in my enviroment variables in the bi-init.sh
This is what my admin tool log says:
[OracleBIServerComponent] [ERROR:1] [] [] [ecid: ] [tid: 690] [nQSError: 43113] Message returned from OBIS. [[
[nQSError: 46131] Unresolved host name: vrnmobiee. Could not get details about the specified host]]

I can not create a new user account on eprint

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