I can not down my printer and I do not know what is wrong.

Can you download my printer for me

http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Want-Good-Answers-Ask-Good-Questions/td...
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  • Officejet 6600 shut down while printing and will not turn back on

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    Hi @Stacki 
    I don't know what Staples return policy is. I suggest calling us so we can help.
    If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
    HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check. 
    Please click the Thumbs up icon below to thank me for responding.
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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