I can not download apps.

I want to download an application from the apple store but whenever I try to download I get a notice that says that the itunes policy has been updated and that I must agree with it but when i try to agree there is no option to agree , this does not allow me to download any application, and when I go to itunes store it says it was impossible to connect to the itunes store.

Hi Mariajose2808,
Thanks for using Apple Support Communities.  I would recommend restarting your iPhone and seeing if that helps, then resetting it if the issue isn't resolved:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

Similar Messages

  • TS2446 I just got my Ipad and I can not download apps.  I get a message saying my Apple ID has been disabled.  I have reset my password, I can access itunes and icloud but still can not download apps.  Can someone please tell me how to get my ID activated

    I just got my Ipad and I can not download apps.  I get a message saying my Apple ID has been disabled.  I have reset my password, I can access itunes and icloud but still can not download apps.  Can someone please tell me how to get my ID activated?  TY

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

  • I had an Itune account for my ipod, and have now got a ipad2 the account detial where updated by my husband and now we can not download apps? can anyone help???

    The Itune account was mine but when my husband update the detail it became his? Now we can not download apps the message that comes up says what ever the item is will be avalible for download when you login to the itune store on yur computer. But I am logged in.Please help??

    You cannot download the same Apps that you have on your iPhone. They are two seperate stores.
    The store you have on your iPhone is the same for any iDevice (iPad, iPhone and iPod)
    The store on your MacBook is only for Macs.

  • Please help, I can not download app's I have to chance Country Stores

    Please how do I change country stores. I can not download app's because I am in the Colombian Store, but I do live in Ecuador and ask to go to that store

    How to Change Your App Store Account Location | eHow.com
    You can only purchase items form the country's store in which you are located and your account, including payment method, must be associated with that country.

  • Can not download apps from App Store

    Can not download apps from App Store

    Probably hasn't posted yet. And if you are trying to redeem a gift card you can do it form the appstore app by going to the bottom of the apps store home page it will show you a button to redeem and your apple id.

  • Can not download apps from my computer to iPad

    CAn not download apps in to my computer

    What kind of apps are you trying to download? How are you trying to download them? Are you having trouble going from computer to iPad (as the title says) or into the computer (as your post says)?

  • My AppStore can not download app. He said need to fill in credit card. But I got no credit card. And how I fill in? Please solve the problem. Thank you.

    My AppStore can not download app. He said need to fill in credit card. But I got no credit card. And how I fill in? Please solve the problem. Thank you.
    <Email Edited by Host>

    Hi Steve,
    If you don't have a credit card for the billing information you may be able to use a gift card or another form of payment.
    Please check out this article for details.
    Why can’t I select None when I edit my Apple ID payment information? - Apple Support
    Best,
    Nubz

  • I can not download app. Error code 2009

    How can i download applications ? I can not download app. Becuse of Error code 2009.

    Follow these instructions to resolve error 2009:
    http://support.apple.com/kb/TS3694#error2009

  • I would like to know why I can not download apps for other apple products.  There is a very limited selection for Mac Book Pro.

    I would like to know why I can not download apps for other apple products.  Mac Book Pro's selection is quite limited. 

    The games available for the iPad from the App Store will not be compatible with any computer other than an iDevice. To check for available games/Apps for the MacBook Pro you would need to check the Mac App Store, assuming of course that you are running at least OS 10.6.6.

  • I have Apple ID but I can not download Apps even for free, message box appeared "This Apple ID has not yet been used with the iTunes".

    I have Apple ID but I can not download Apps even for free, message box appeared "This Apple ID has not yet been used with the iTunes".

    You can create an account without a credit card, check here:
    Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card

  • Since my update to IOS 6 I can not download Apps. What do I do!!??

    Since my update to IOS 6 I can not download Any Apps, because I can not see te info on the next screen when I chose an app... What do I do!!??

    It HAS to be hardware..
    I made the appointment, thank you.
    I consistently close all apps, keep my brightness down, keep wifi off when not in use, and location services. Reset my phone and still the battery drains so fast!
    It appears to be messaging, and Facebook apps, and safari that are the leading cause..
    If I send maybe 10 texts, I'll easily lose 4-8 % battery. I literally watch it drain in front of my eyes.
    Roughly a minute of Facebook, safari, or mail consumes 1-2%.
    That is faulty hardware, or software..
    Either way it's apples fault. My phone is mint! Never been out of this otter box except to wipe dust off and when I charge it..
    I charge regularly. Let it die down before charging, and let it almost completely die then fully charge it once a month too.
    I hope apple repairs my battery, or software

  • I can open the app store but I can not download apps, my internet is fine, I think the problem is in the settings.

    I have an apple account and my internet is fine and I can open the app store but not download apps, I think the problem is in the settings.

    What happens when you try to download an app ? If you aren't seeing the price/free button to be able to download them then do you currently have Settings > General > Restrictions > Apps (under the 'allowed content' heading) set to 'Don't allow apps' ?

  • Can not download apps from iphone appstore

    Hi,
    I am trying for 2 weeks to download apps from my appstore app on my Iphone 4 and everytime I try, after I give my password, it begins to download and an error message appears saying the app can not be donwloaded (retry/cancel), and another pop up window appears saying that I need to connect to Itunes to download the app.
    It works when I connect to Itunes, but I would like to be able to download apps directly from the appstore app on the Iphone, as before.
    I tried a few tricks found on the net :
    -authorize/unauthorize computer
    -erase file in programdata/Itunes.../SC..
    Nothing worked.
    I don't want to restore, my last 2 restoration lost all my data...
    Thanks,
    Pebrok

    paulcb wrote:
    Try logging out and back in to your iTunes account on your iPhone... Settings > Store > Sign Out
    In that case then Paulcb is right on track, make sure to log out and then log back in... should work.

  • I can not download Apps for free, ask me payment method.

    Hello, I have bought and I downloaded Apps Free Apps. But now when I want to download free Apps, asking me to fill in my credit card details.
    Why?

    Maybe this will help:
    http://www.labnol.org/software/apple-id-without-credit-card/19299/
    In short:
    "When you are creating a new Apple ID for downloading U.S. specific apps, it may happen that the ‘none’ option is missing on your Payments screen (see the screenshot above). How do you then create an Apple ID without a credit card?
    Well, there are two ways to create Apple IDs inside iTunes. You can either go to Store – > Create Account or simply download an app and iTunes will prompt you to create an Apple ID. The ‘none’ option for payment will only become available if you take the latter route."
    Hope it helps.
    Regards,
    Gunnar

  • I Can not download apps or Update my apps

    Help

    Hello Mathias186,
    It sounds like you are unable to download or update any apps you have downloaded. If you are unable to log into http://www.icloud.com with your Apple ID and password, you can use the following link to reset your password.
    Apple ID: Changing your password
    http://support.apple.com/kb/ht5624
    If you can, then try logging out of your account in Settings > iTunes & App Stores on your phone:
    Tap Settings > iTunes & App Stores.
    Tap your Apple ID.
    If you see the option to Sign In, you can change your Apple ID now.
    Tap Sign Out.
    From: iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
              http://support.apple.com/kb/ht1311
    Then close all the running apps on the phone:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that and restart the phone, sign back into your account and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If these steps do not resolve your issue, would you mind ellaborating on what is preventing you from downloading or updating the apps? Any error messages?
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Can not download app from store

    iTunes (store ) app download not available - there is no "get app" button, there is a " free app" button but does nothing.
    v10.2
    computer is authorized
    account shows up fine
    can download from iDevice fine

    Update:
    If save to wish list is selected, there is a new dialog window which also offers to "download now" so at least that option is there.

Maybe you are looking for

  • Raw converter stopped working and is missing -- running CC and Windows Vista SP 2.

    I have reinstalled Photoshop twice from the cloud.  RAW converter still missing.  Please help. If I try to install the 7.1 Converter download, I get a failed message saying this update is not for me.  The 8.3 DNG converter installed, but the problem

  • Windows Vista will not load on Equium P300 16T ?

    Help! My daughter's P300 won't load windows after a CF flash memory card (containing just JPEG Images) was inserted in a USB port and withdrawn during start up. I get a windows error recovery page that says a recent hardware or software change is sto

  • Find number of occurances of a particular character

    Hi, is there any keyword to determine number of times a particular character is present in the string, E.g. VAR1 = 'ghghj#ghjgjgh#ghjghjg#ghjg#'. I want to find number of occurances of # in VAR1. Regards, Raghavendra

  • New subcription

    Dear i purchased a 60 minutes subscription for pakistan on 24th nov but i consumed all of them by 29, but on 28th i bought obne more subscription with a thought that it will add on more minutes so i dont have an uissue once my first 60 minutes expire

  • Account suspended by security system

    Hi m sharan recently my Skype acc was suspended by security system.they did that after getting money from my credit card n sent me a email that ur acc has suspended because I shared it with others or I breached there terms n conditions.whereas I was