I can not download or update any of my apps on my ipad2. Please assist.
I have tried all of the following and none have helped:
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.
Gee, those suggestions look familiar to me.
Are you getting the "waiting" icons or stalled downloads? Or are you getting the blank update page that many, many users are experiencing currently? The blank white updates screen is an Apple issues and you can't fix that. If the downloads are "waiting" ....
Did you try tapping on one of the icons to see if you can pause it? Ifyou can pause one one of them, try pausing the rest of them and then tap on one at a time to see if they will start to download again
Did you try rebooting your router by unplugging it for about 30 seconds?
Do you have enough space left on your iPad to download or update your apps?
Similar Messages
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I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem
All content from iTunes is tied to the account that downloaded it, so the id that shows when trying to download updates should be the account that 'owns' that app. Do you recognise the id that is showing e.g. has anybody else downloaded or synced content to your iPad ?
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Hi
I have already asked the same Q a few hours ago but with no answer till now , i can not download any thing to my my i pad please help ?Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
hi,my name is kutan.since i updated ios7 on my ipad;internet got very slow,i can not open facetime no more,i can not download or update anything from apple store! so this is just redicilous! please any help?
It is hardly Apple's fault that Epson can't/won't update their driver, but at least Epson suggest that you use the Gutenprint driver, which in any case is far better that what Epson offer.
You can get it here:
http://gimp-print.sourceforge.net/
You can download the latest version from here:
http://sourceforge.net/projects/gimp-print/
Have you downloaded the recent Apple update to Epson drivers?
http://support.apple.com/kb/DL1398 -
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
CC-icon greyed out, can't download or update any programs
CC-icon greyed out, can't download or update any programs
Re: Creative Cloud icon grayed out in menu bar.
Please follow the mentioned steps:
1. Navigate to Library/Application Support/Adobe/OOBE and rename it to OOBE.old
2. Enable root account: http://support.apple.com/kb/ht1528 and log on to root
3. Disable any security software if installed on Mac
4.Delete opm.db file located at :MAC : ~/Library/Application Support/Adobe
(opm.db file is present in your user library.This library is hidden from MAC 10.7 onwards.
So in order to locate that,
Click on Go at the top
Select Go to folder
type ~/library/
This will take you to the library folder and then you can locate opm.db file at Application Support/Adobe)
5. Download CC desktop from www.creative.adobe.com and try to install it. Incase you are not successfull then please Check the Activity Monitor and see if AAM process is running, if yes then try to kill the process.opm.db file needs to be deleted in order to process further. WIN 7 and 8 (64 bit):
Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.
http://forums.adobe.com/message/5466160
These steps might help you.
Regards
Rajshree -
I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?
Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling -
MY iPhone 4 after being updated to iOS7 will not download or update any apps. When i press the button on my device to download a new app the loading wheel appears then in a few seconds disappears. I dont get a terms and conditions screen or anything.
Ive tried using wifi and 3G seperately. Ive tried restarting the phone. Ive tried restoring it from a backup but none of these have worked yet.
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I updated my storage to 20gb however my phone still shows 5gb and i can not download the update. iOS8 How can I change the setting on my phone to 20gb.
You can't update on-device storage like that...you are probably referencing iCloud storage, which doesn't effect your on-board memory. Plug your phone in to iTunes and download the update that way...no deleting apps or anything...it's much easier.
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I can't download or update any app on my iphone. The circle in app store keeps circeling and nothing happends
Hi Yigit82,
It sounds as if your iPhone is having difficulty connecting to the App Store. I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Start with the section titled Troubleshoot issues on an iPhone, iPad, or iPod touch.
Thanks for using Apple Support Communities.
Best,
Brett L -
From my ipod touch 4g I can not download or update apps??? I live in Argentina
From my ipod touch 4g I can not download or update apps??? I live in Argentina. Why??? how to fix???
What happens when you try? Error message?
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I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.
You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country... -
My itones will not let me change my billing Information and I'm not able to update any of my apps.... How can I change it???
Have you tried here > Changing Account Information
http://support.apple.com/kb/HT1918
If no joy... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I can not download my newspaper, since my other iPad has been stolen, please contact me!
Since day's I can not download my newspaper, please let me know what I van do? An Apple support senior managers tried to help, nut I have still the same problem. I speak Dutch.
iTunes Store: Purchasing and managing auto-renewing subscriptions
Annie from Belgium wrote:
Since day's I can not download my newspaper, .
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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