I can not download past purchases

I tunes will not let me download past purchises to my computer and it will not let inport them from my ipod to put on my iphone 5

Why not?  What happens when tying to do either?

Similar Messages

  • I can't download past purchases on any of my devices

    I have not been able to re-download a certain album on any devices. When I enter Itunes and look at the album it just says purchased and I can't download it. Also it doesn't appear when I turn view purchases on in settings (so any purchases not downloaded will appear in the usic app.)

    Hello, The iHelper. 
    Thank you for visiting Apple Support Communities. 
    Here are the steps that I would go through when accessing and downloading previous purchases.  If you search for a purchased item in the iTunes Store it doesn't at this time give you an option to download it again. 
    Download previous purchases on your iPhone, iPad, or iPod touch
    Make sure your iOS device meets these system requirements:
    iOS 4.3.3 or later
    You need iOS 5 or later to download items to iPhone (CDMA model).
    iBooks 3.0 or later to download books
    If you can't find an item in Music or Videos using the steps below, you might try downloading it from the iTunes Store app:
    iPhone or iPod touch: Tap the iTunes Store app and go to More > Purchased.
    Download past purchases
    http://support.apple.com/kb/ht2519
    Hope this helps,
    Jason H. 

  • Deleted all iTunes music, now can't download past purchases.  Help!

    I've somehow deleted all my iTunes music.  All the file names are still in the library but every time I select one I get the "can't find original file" message and now it won't let me download my past purchases.  How do I fix this?

    Do you still have them in your computer's recycle bin/trashcan that you can restore them from ?
    If not then what you can redownload will show under the Purchased link under Quick Links on the right-hand side of the iTunes store homepage. If music shows there (it won't in all countries) but doesn't have the cloud symbol against then try deleting the tracks so that they are no longer listed in the Music part of your library (where you are getting the 'unable to locate' message) and they should then get the cloud symbol in Purchased. Or you can tick the 'shows iTunes in the Cloud purchases' tick box on the Store tab in Edit > Preferences (iTunes > Preferences if using a Mac) and they should then show with the cloud icon in the Music part of your library so that you can redownload them from there (again you will need to delete the missing tracks for them to potentially show for redownloading).
    If you've changed countries since downloading them then you won't be able to redownload them, nor if the rights-holder has removed them from the store.

  • Download error (8003) can not download all purchased content - Please help?

    I have tried everything short of deleting my apple tv and starting again (already done the soft resets).
    My recently purchased products only downloaded in part... spent $300 on content much of which I can not watch = very annoying.
    Laptop is nearly full, so downloading to that and syncing is not really an option... just want thew apple tv to do what is advertised.
    PLEASE SOMEONE HELP
    thanks
    Fiona K

    try this, I could not find anything specific about that error code:
    Solution
    Deleting the cached video files of the download, and starting the download again from the beginning, often will resolve this issue.
    To find the cached video downloads:
    1. Navigate to the downloads folder on your system. This folder can be found in the following locations:
    Mac:
    ~/Music/iTunes/iTunes Music/Downloads
    Note: The tilde (~) refers to your Home directory.
    Windows Vista:
    \Users\username\Music\iTunes\iTunes Music\Downloads\
    Windows XP and 2000:
    \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Music\Downloads\
    2. Locate the folder that contains the cached video file for this purchase.
    In Windows Vista, the folder will be named for the purchased video, and the name will end with .tmp.
    Example: The Dundies.tmp
    In Windows XP and Windows 2000, the folder will be named for the purchased video, and the name will end with .m4v.tmp.
    Example: The Dundies.m4v.tmp
    3. Move the .tmp folder for the affected purchased video to the Trash or Recycle Bin.
    4. Open iTunes.
    5. From the Store menu, choose Check for Purchases.
    6. Enter your account name and password and click the Check button.

  • HT201272 I can not download my purchased music. "File Corrupt" How do I get a replacement?

    I purchased a song and it will not download. It is a corrupted file and will not complete the download.
    How do I receive a replacement?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • Can't download past purchases

    Hi
    I am unable to download old purchases from itunes.
    I have made several purchases from itunes on my old Win XP laptop but i am unable to re-download them onto my new Win 7 laptop
    I have authorised both Laptops with my Apple ID and the purchases are shown in the download history of the purchases list. However when i try and down load them i get the following message
    "Your computer is already assosiated with an apple ID"
    I have tried re-authoriseing the new laptop but the message still shows
    can anyone help with this?

    If you can't re-download them via the Purchased tabs in the App Store and/or iTunes store apps then you can copy them from your iPad to your computer's iTunes via File > Devices > Transfer Purchases and you can then sync them to your phone.

  • I can not download my purchased music to my new iPad Mini

    I have a number of purchased songs in iTunes but I have been unable to download them to my new iPad Mini. The songs all show in the 'Purchased' area of iTunes and have a little cloud next to them. I click on the cloud and the songs appear to download OK but do not appear on the iPad Mini.
    On checking further it would appear that I can't purchase new songs from iTunes.
    Any help would be very much appreciated.

    On the other Macs go to iTunes Preferences/Store/Automatic Downloads/Select: Music
    This should work if all the other Macs are logged into iTunes with the same Apple ID you bought the music with.

  • TS1702 Looking for support as can not download two purchased app's that have updated showing needing update.  The iPad app just comes back as retry.  I have contacted to I tunes and still not working.  Can you help

    Have two purchased app's that need to have updateds down.  On Ipad 2 keep getting messenge try again.  Have linked to I tune, but nothing working.  Please help.

    If the system reset doesn't work, here are a couple of other things that you can try.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to update again.

  • HT1848 I need to re-download past purchases to my itunes account. How do I do this with out buying them again?

    I have a new computer. I moved files of all types from my old one to my new one but songs that I purchased from itunes store did not come with the library when I transferred it. They are still on my ipod touch but they will not come back to my itunes account on the computer. A little frustrating, I do not want to purchase them again, there are quite a few. I don't want to sync with my account as it is and risk losing them entirely. How do I fix this? Carl.

    Open itunes, connect ipod, click File>Transfer Purchases
    You can also:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT203200 Is there a problem with redeeming movies from itunes?  I purchased some movies with digital copies.  But I can not download, due to Code redemption being temporary unavailable for the past 2 days.

    Is there a problem with redeeming movies from itunes.  I purchased some movies with digital copies.  But i can not download movies, due to code redemption being temporary unavailable.

    Hi there Cedric!
    I have an article here for you that I believe will help you out with this issue by reporting it to iTunes. That article can be found right here:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 90 days.

    So i signed into my other itunes account to download some purchase i had made on that account, went to sign back into my new account and download purchases i had made on my iphone adn it tells me "You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 90 days.". This is a shared family computer with multiple Apple IDs being used on it. Not cool apple. This needs to be figured out. Not acceptable for families that have more than one apple ID to have to wait 3 months to download old purchases. Get real. Any way i can 'override' this?

    http://support.apple.com/kb/ht4627
    http://www.apple.com/feedback/
    Contact itunes support.  They may grant a one time exception at their discretion.
    https://getsupport.apple.com

  • Can't play my library: "This computer is already associated with an Apple ID...you can download past purchases on this computer with just one Apple ID every 90 days.  You cannot associate this computer with a different Apple ID for 88 days." Got a fix?

    Since my daughter burned a CD from my computer using our shared libraries I cannot play my library.  This pops up:  "This computer is already associated with an Apple ID.  You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 88 days."  I can get as far as viewing my library but listening is denied by this pop-up.  Can anyone help, please?   I just noticed my (this) computer is not showing as registered to my account. Hmmm....a clue perhaps?

    Do you have a question?

  • HT5622 Why when I try to download songs onto my iPhone from my iPad, it pops up and says "This device is already associated with an Apple ID, You can download past purchases on this device with just one Apple ID every 90 days.

    Why when I try to download songs onto my iPhone from my iPad, it pops up and says "This device is already associated with an Apple ID, You can download past purchases on this device with just one Apple ID every 90 days. You cannot associate this device with a different Apple ID for 90 days
    (Note, mine says 28 days because I have been waiting for a fair bit for this to go away.)

    You can't keep changing the ID you use with iTunes, you are limited to once every 90 days.

  • I purchased an album and didn't receive all of the cuts.  I have Itunes 9.2.1 so I can't use the new  "download past purchases" feature.  How do I get the rest of the songs?

    I purchased an album and didn't receive all of the songs.  I have iTunes 9.2.1 so I can't use the new 'Downloading past purchases" feature. How do I get the other songs?  Using an Iphone 3Gs

    Look under the Store menu in iTunes on your computer for the "Check for available downloads" command and run that. You may find the tracks there to be downloaded.
    If not, contact the iTunes Store Customer Service department from their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form, or an "Email Us" button) and explain the problem to them.
    Regards.

  • HT204370 Way around this message? "You can download past purchases on this computer with just one Apple ID every 90 days"

    I bought a Christmas video on my Apple TV in my bedroom for my kids to watch. I tried to download it to our computer in the living room, but I got a terribly inconvenient message that says I have to wait 30 days before downloading it, because my husband downloaded something with his account-REALLY?!
    Is there a way around this?
    30 days from now, my kids won't be as interested in The Grinch who stole Christmas.
    Is the only way around this to buy it twice? Or buy through Amazon Instant Play?
    There has to be a way around this- it seems so silly- why would I buy another video through Itunes, if it's better to buy on a disc, so that I can watch it in multiple rooms?
    Message reads exactly "You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 30 days."
    Please tell me I am doing something wrong, and that it is possible for my kids to watch the video I purchsed in our bedroom and also in the living room if they prefer. Thanks!

    You can try contacting itunes store support to have it reset. It's not gauranteed though because account association through computers and devices can only be switched every 90 days.

Maybe you are looking for

  • Allow PDF for one user and expire after 1 year?

    My company produces ~300 page medical reports that we deliver in PDF form. We feel we are losing money because some companys purchase one report under a single license (instead of a corporate/multiuser license) to save money and share it with their e

  • Typing, weird problem like an insert button is on...HELP please!

    I can't even type this...i need computer help. whenever i type it acts like an insert button is on. it will highlight and erase what im typing every so often... it will select things. I thought it could be me touching the mouse pad area but it is not

  • Where do I declare my objects?

    I've never understood where to instantiate/construct/declare? my objects. For example when making a JFrame I could put JFrame frame; at the top of the program and the in the main class put frame = new Frame(); or I could just put JFrame frame = new J

  • I can´t install iCloud in Outlook 2010

    I reinstalled Outlook, Office completely an ICloud but the Message ist the same: Ihre Konfiguration konnte aufgrund eines unbekannten Fehlers nicht gestartet werden. Fehler: 0x80040604: Up/POST:Conflicts Fehler: 0x80040604: Up/HdlPOSTr[p05-caldav.icl

  • How can I sort on the question mark?

    I have catalogue of over 80,000 images and discoverd, this morning, that some are missing. Not merely in the wrong place, but rather, missing from the drive entirely; as if they had been deleted. Fortunately, I found them on a back-up drive. I  copie