I can not find my printer by entering its address in the search bar

i am unable to access my printer when i type in the IP address. i recieve an error message saying "The remote devise or resource wont accept the connection" but i am able to print over the network. Its important to me because i have to monitor the printers so i can change the toner. how do i correct this so that i can see my printers status?

Hello @theNewGuyAtWork ,
Welcome to the HP forums.
I understand that you are having problems reaching the printers EWS (embedded Web Server) 
I would like to help.
Often when the EWS is unreachable there is a minor network issue at hand.
I would turn off the printer and any network devices.
Then unplug the power cord to the router for at least a minute.
Plug the power cord back into the router.
Turn on all the network devices.
Wait a couple of minutes for the network to be rebuilt.
Try to reach the EWS.
In case the printer is in an environment that you can't cycle the network, have the IT guy check the following settings in the router.
~ Multi-casting needs to be on or enabled (Allows Bonjour Connectivity)
~ Wireless Ports, these can also be blocked in security software:
Incoming (UDP) ports : 137, 138, 161, 427
Outgoing (TCP) ports : 137, 139, 427, 9100, 9220, 9500
~ Our printers only support 2.4 GHz not 5GHz
~ Recommended that the network name and password DO NOT contain and spaces/punctuation or special characters ~ Dual broadcasting enabled (for wireless b/g and n networks)
~ Mac filtering Disabled
~ The built in Firewall should be at the default or lower settings
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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