I can not get 3D surround sound to work with my X-Fi and headhones please he

I have an X-Fi Xtrememusic soundcard and I have been unable to get possitional sound working consistantly with two sets of stereo headphones. I have the latest drivers installed and have creative audio console set to: headphones, game mode, CMSS 3D and I still have no possitional sound at all. Noises seem to come from above my head I can't tell right from left or forward from backward in other words I am completely lost as to were sounds are coming from in games. I used to be able to get possistional sound to function by changing headphones in the creative audio console to 2. or 4. speakers.
If I set the mode to 5. or higher the sounds in games (footsteps, weapons fire) would become heavily muted and hard to hear while I would gain better positional sound for other players and now this does not work at all. I have also tried disabling sync to windows control panel and changing its sound options and there have been no beneifts from doing so. In settings other then stereo headphones no sound was produced at all while others stopped sound coming from one of my headphone speakers. I am at a total loss I can not think of anything thing else to fiddle with.
My system specs: Athlon 64 4000+ San Diego, ASUS A8N-E mobo, 2GB DDR400 2.5CAS Buffalo ram, EVGA 7800GT CO, X-Fi Xtrememusic. No popping or crackling sound at least. Thank you you reading this.
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Message Edited by Blah-and-Feh on 04-5-2006 :50 PM

Hay everyone thanks for the advise but i was finally told by one of the support personnel that I actually need the dri've bay insert that comes with the fidelity in order to get the cmss 3d to work with the headphones.
I only purchased the extreme gamer not the extreme gamer fidelity and that is why i cant get the cmss 3d to work but it still advertises on the box that you can use the cmss 3d and get that feature. :angry:? Should have done homework but i was out Christmas shopping and i went off of what the box advertised. This is very unusual for me to shop compulsi'vely. The funny thing is that everything else on the box that is advertised such as the increase of the CPU and the EAX HD features are able to be used. Im very upset about this because I particularly bought this card for the cmss 3d. I really don't know if i will ever recommend another Creative Product to any of the people i do computer repair or gamer builds for, unless this gets resolved and the only way to resolve this is to get the cmss 3D to work. By the way I did do a full reinstall even with clean boot so that isn't the problem. I'm really upset and ready to return this product to Best Buy unless this can be resolved. Any admin that comes across this please send me any ways of getting a hold of anyone that can help. Tks and hope yall had a wonderful Thanksgiving.
Creatively toastedMessage Edited by toast on -24-200608:48 PM

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