I can not get apps to load states account will not work in Finland store go to us store, I can not get apps to load states account will not work in Finland store go to us store
How do I get it to change to us App Store
Settings>iTunes & App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to Country/Region in the popup window to change the store.
Similar Messages
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An app I purchased and downloaded directly to my Ipad is missing and not in my app files on my PC. When I go to the app store to re-download it I can not and the app says I have already downloaded it. How do I get my app back?
You should be able to copy it from your iPad to your computer's iTunes via File > Transfer Purchases, or you should be able to re-download it via the Purchased link under Quick Links on the right-hand side of the iTunes Store home page - if that says that it's already downloaded, then that implies that it's already on your computer
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Only my App Store is in French. How do I get it back to English? I have not been in another country and my languages under settings is set to English.
Follow this procedure:
1. Go to Settings > iTunes & App Stores > Apple ID.
2. Tap your Apple ID.
3. Tap View Apple ID.
4. Enter your password.
5. Go to Country/Region in the popup window to change to the desired store.
See also: http://support.apple.com/kb/HT1311 -
When I go into the app store I just get grey boxes but no apps to download. I am trying to find and download a calculator. As you can tell I am not the best on iPad so please be patient
Were you using iCloud and Photostream?
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Hi
since updating my iphone my apps have disappearred off the screen and I cannot get i tunes to load can any one help
thanksHey rebelist45!
You can use the Search field in iOS 7 to find out if your apps are installed on your phone somewhere that maybe you haven't noticed, and I have linked some information about that right here:
Search - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3c511548
If the apps are not installed on your phone, you can always reinstall them by following the directions in this article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Now, regarding the iTunes loading: if you are speaking of iTunes not being able to launch on your computer, then you will want to see this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
But if iTunes is unable to launch on your iPhone, you may need to restore your phone according to the instructions in this article:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install -
Can't add music my iPhone from iTunes.
When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load.
[Manually manage music and videos] is checked. And, this is the only Mac I have ever used to add music to my phone.
Also, just updated the phone's software today, and iTunes' software is already up to date.Hi Gregg,
Have you tried resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your Music app is behaving normally.
Cheers,
GB -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.
The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple. -
Everytime i try to download from app store it says there is some error please try to down load later
everytime i try to download from app store it says there is some error please try to down load later
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
IWorks not purchased in app store, now I have to pay again for the apps??
Long ago I purchased iWork together with my laptop (macbook pro). Now, I get a message in Pages, Numbers and Keynote that there is a new version available. So I wanted to download it, but the app store makes me pay for them! The full price! Why? The app store does recognise that I have the iWorks apps, but says I didn't purchase them in the app store, so I have to pay for them again! This is really stupid, does anyone know how this is possible? And what I can do to update without having to pay a lot of money to buy all the three apps again?
There are several reasons why the updates don't show as free for those who already have iWork '09 installed.
1. You must have iWork '09 apps installed & they must be updated to the x.3 version. You can also download the standalone updater from this page.
2. If you are not using English as the primary language for your Mac, change to English & run Software Update. You can then switch back to your preferred language.
3. Go to Mac App Store (MAS) > Click on Store > Check for Unfinished Downloads. You will need to individually click into each application > Click update > enter in your Apple ID & password and then it will start updating.
4. Open App Store on your Mac & look at the buttons under Keynote, Pages & Numbers. If it does not say “Update” click Account under Quick Links, enter your password & click “View Account.” Next, click the “Reset” button to the right of “Reset all warnings for buying and downloading” at the bottom of this page, & click Done. Check your updates tab & iWork & iLife updates should now appear.
These are the ones I've seen work for others. -
If I've installed an app from the app store and the author's distribution certificate expires, my app will still run in my device or not?
For example in the case that the author won't renew the certificate itself, i guess his app will be removed from the app store; but what happens to the apps installed in the devices?
Thanks a lot.The author's certificate is only used to authenticate the author when the app is uploaded to the app store.
The app is then signed by Apple before being added to the app store.
Nothing will happen to your app except you won't get any updates.
Evertually, iOS upgrades could stop the app from working if you upgrade iOS beyond what the app supports. -
I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.
Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.
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can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
will u please help me out?Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.
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I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
I go settings then store to sign in but I can't sign because it says my apple id has not yet been used before the iTunes store? That's why I cant download apps?
That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.
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