I can not get itunes to install and open on my new laptop i am so frustrated i have uninstalled and reinstalled at least a dozen times in the last month
i can not get itunes to install and open on my new laptop i am so frustrated i uninstalled and reinstalled at least a dozen times in the last month
i got a error 7 this time but have had diff ones befpre please help
Will iTunes open in safe mode? Hold down CTRL+SHIFT as, or immediately after, you click the icon that starts iTunes and keep holding until you see this prompt.
Click Continue.
Assuming iTunes has opened, enable the menu bar, if necessary, with CTRL+B. Then go to Edit > Preferences > Store and untick Show iTunes in the Cloud purchases. Press OK, close iTunes, wait until it has had a chance to fully close then reopen.
Will iTunes open normally now?
If not, see Troubleshooting issues with iTunes for Windows updates for genral advice.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
tt2
Message was edited by: turingtest2
Similar Messages
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I need help in trying to install I Tunes,,,after multiple attempts I have now pulled all my hair out,and I am without I Tunes,,,I have tried everything ,and all the ideas that I have found in trying to seach the reason for my problem.it will download quick time,,,it gets about half way through I Tunes and I get a error message that says...........Error writing to File C /program files x86 itunes .tunes exc.verify you have access to that directory......I need the wisdom of any and all that are smarter than I about this issue.........I would appreciate any and all help ..thank you....
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Can't get iTunes to install. When I download it, and go through installation, I get the message, Error 2, windows 2; can't find Apple Application Support, uninstall and reinstall iTunes. When I do that I get the same message again. Thank you for your assistance.
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
How can I get itunes to download and install?
How can I get itunes to download and install?
You need to install it - just downloading does not necessarily install it. If you double click it, does it open an installer window? Or, can you simply drag it into your Applications folder (if it is not showing in Launchpad)?
FWIW, your downloads folder is just a temporary "holding" place for your downloads - once you have installed applications or moved other files where they belong, you can empty that folder.
PS - If this is what you downloaded, it is a disk image (.dmg) which means you need to double click it; you then need to move the icon and install it.
Out of curiosity: is it working well? I'm curious because it is rather dated software. -
I can not get iTunes or Quick Time to install on Windows xp machine. I get
I can not get iTunes or Quick Time to install on Windows xp machine. I get an error 1316 - c:\wndows\installer\iTunes.msi
and then I get an error -1603 ?
any ideas, oh I am trying to put iTunes & QuickTime on a Different Hard Drive Partion 'D:' not on the,
Normal 'C:' Drive Partion... Any Help You can give me.
My Email address is: [email protected]
Thank You in advance! Al Adams
SONY VAIO Windows XPI strongly recommend that you install iTunes to the default C: paths. You can change the perferences to keep the actual music files on your D: partition.
Here is a place to start with the installer errors:
InstallShield Consumer Central FAQs -
How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.
Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away. -
I cannot get itunes to download. I have a PC with windows 7. I had itunes but got a message that told me to uninstall and reinstall intunes. I uninstalled but now can't reinstall. How can I get itunes to install again? I click on the download itunes button and it immediatly takes me to the page that says thank you for installing itunes. But it doesn't install. I'm getting so frustrated!! Can anyone tell me how to install itunes???? Thanks.
This iPod Classic Community forum is a bad place to post your problem with iTunes, phone support wouild be good. but if you like to talk to support people, post your iTunes problem to the iTunes community forum.
Or you can read this Apple Support Article on Re-installing iTunes
Have a nice day! -
I have windows xp. I downloaded quick time no problem still can't get itunes to install. Still get same message (a program for this install to complete could not be run).
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I can not get iTunes to open on my macbook air and I'm running 10.84 it is saying there is a newer version to download or quit itunes so it dose not fully open
The file that I'm have issues with in itunes is the file called iTunes Libary.itl.
So just to get itunes to open I had to delete that file and then sync all of my music back into itunesday, is there anyway so I do not have to keep doing that? -
I can not get itunes tells me it is loading and then says impossible to access
I can not get itunes tells me it is loading and then says impossible to access
This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies" -
I can not get itunes to download to my computer, keeps saying a temporary file can not install, got any ideas.
keeps saying a temporary file can not install, got any ideas.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.) -
I can not get itunes to come up
I was having an issue with signing into my home sharing and getting a -9808 code and was able to resolve that issue, but now I can not get itunes home page to load. I have all the updates and when I run my diagnostics through the itunes help tab it comes up fine.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv6000 (GA448UA#ABA)
iTunes 10.4.0.80
QuickTime 7.6.9
FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.55.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 0028A98802CA2B50
Current user is not an administrator.
The current local date and time is 2011-07-31 20:48:26.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce Go 6150
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.4.0.80 is currently running.
iTunesHelper 10.4.0.80 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {0C5C0D42-4AF5-4FA3-AC42-EFCA2F03DAE9}
Description: Broadcom 802.11b/g WLAN
IP Address: 192.168.1.5
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Jul 31 18:21:30 2011
Lease Expires: Mon Aug 01 18:21:30 2011
DNS Servers: 192.168.1.1
Adapter Name: {28F058A5-ABB1-48F7-A91F-A3143EF6CC6C}
Description: NVIDIA nForce 10/100 Mbps Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-07-31 20:43:16.
Any help would be great!This error usually points into the jailbreak direction. If DFU mode does not help, you can't restore the phone due to the modified software that has been installed before you got the phone.
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I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I had itunes installed on windows, but recently had trouble with the ipod displaying as a drive. In attempt to fix that, I uninstalled, then reinstalled itunes & Quicktime. I also went into program files and deleted the ipod updater folder and the itunes folder.
When I reinstalled itunes, it didn't recognise the ipod however was displaying as a drive in the pc. So I then uninstalled itunes / Quick time and deleted all the folders again and then also deleted the temp files in local settings. Now I can't get itunes to install at all!
Can some help please!!
ipod colour Windows XP Prohi Froudy!
is this your error message?
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b -
I can not get itunes to open on Windows 7...
I just got a new iPhone and wanted to back up my old iPhone to my computer one more time before switching over...Two hours later I still can not get iTunes to open. I have two different acounts on my computer, iTunes will load on the secondary account, but not my main account. I logged into iTunes on that account and now have issues with libraries, and overriding and synching and deleting, and a million other messages that made me nervous about backing up my phone through the secondary account. I just want to get iTunes to work on my main account. I have tried several different things, and am getting incredibly frustrated. Just in case I messed up a step of the "obvious" fixes, I would appreciate anything anyone could suggest to help Thank you!
Doublechecking. Have you tried the "User-specific troubleshooting" section of the following document?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
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