I can not get my contacts to show when I click the plus sign on compose emai. Yahoo fixed it yesterday but today its gone again

When I compose an email I click the +sign and my contacts do not come up. I had Yahoo help me fix it yesterday and today the contacts aren't there again. I can do it in IE but not in Firefox. What is with Firefox that it goes away.

Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Troubleshooting extensions and themes]]
Check and tell if its working.

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