I can not get my Creative Cloud to launch and Adobe will NOT help me as it is the trial version

I have the trial version of Creative Cloud.  I was able to launch at time of down load but can not now.  I have tried several times to get tech support from Adobe.  They are now telling me because it is the trial version they can't help me.  Really??? How do I know if I want to take on a year contract?  Any help?

Tami
You should be able to  click on this link to subscribe to the photography plan
https://www.adobe.com/creativecloud/photography.html
Please check the system requirements against this list:
System requirements.
Note that Intel® or AMD processor with 64-bit support an Windows 7 with Service Pack 1, Windows 8, or Windows 8.1 are among the requirements.
If you are having issues installing, try this link first:
Troubleshoot Creative Cloud download and install issues.

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