I can not get my ipod touch to lock or turn off and my volum buttons do not work

My ipod touch is not turning off when I puch the lock/on/off button, aswell as my volum buttons not working either. Sometimes itll work and somtimes it wont. I dont what to do. i thought about exchanging it but if it can start working proporlly then I wont. I dont know if it only works because of a game I just played or doing facetime. I'd love some help!!!! Thankyou

Have you worked through all of the troubleshooting in this Apple support document one at a time and very carefully?
http://support.apple.com/kb/TS1538
B-rock

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    I have the exact same problem!!
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