I can not get my itunes to recognize my ipod touch, I called support and when i found out there was a charge I politely said no thanks and hung up. now I can't even get the itunes to download!!

I have tried since Chrismas to use my Ipod touch and have not been able to! I have uninstalled and reinstalled itunes more often then I care to admit! I called support and when I found out there is a charge ($59.95) I declined and hung up. I now can't even download itunes! I guess I find that a little fishy. I was so happy with this gift and now I am so frustrated I am about to return it and never purchase another apple product again! I have gotten nothing but the run around when trying to get assistance for a very expensive music player! HELP PLEASE

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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