I can not get my serial number to work for CS6 when I try to install on new PC

I can not get cs6 to load on my new pc the serial number will not work, It says it is valid but there are no programs on my computer, but i have downloaded them.

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

  • Updated two computers and now can not get the serial number to work

    can not get Production Premium Suite serial number to work after up dating both of my computers. get invalid serial number error. both are running OS X 10.9.4.

    I am using version CS6, don't know support number. Did not deactivate because drive failed. put in new drive and it will not accept serial number. Same Mac Pro desk top just new hard drive.
    JIM PARKER
    <Removed by Moderator>

  • I can not get my serial number to work

    Help

    The boxed version of Elements usually has a redemption code that must be converted to a serial number online.  Have you done that or are you trying to enter the redemption code as the serial number which wno’t work.  Redemption codes have letters and numbers.  Serial numbers are just numbers.
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • How can I get a serial number on my photoshop cs6 free trial

    How can I get a serial number on my photoshop cs6 free trial

    The trial doesn't need a serial number, because it is just a trial.
    When you purchase the software, then you will receive a serial number.

  • My photoshop elements serial number is not working on my new mac. I had windows before and returned it for a mac but can't get my serial number to work

    my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

    You might try here:
    (click on the Chat now button)
    Activation & Deactivation Help
    Whatever you do, don't post your serial here.
    Your entering the 24 digit serial for photoshop elements 12 starting with 1057-xxxx-xxxx-xxxx-xxxx-xxxx
    I agree with bearcatnat in that i don't know what adobe expects us to do about serials on the forums, since were just users such as yourself and don't work for adobe.

  • How can you get the serial number of your ipod touch when it has been lost?

    My daughter took her ipod touch to a friends house and it is now missing...can anyone tell me how to get the serial number so that we can report the missing device?  Thanks to anyone who can help.....

    On the syncing computer go to iTunes>Preferences>Device and hover the mouse pointer over the iPod backup and the SN will show in a box.  Also see:
    iPod: How to find the serial number

  • Can't get my serial number from Adobe for LR 4 download

    the link in the email takes me to a place at Adobe that does not recognize my login! what's going on?

    dfconn2 the following steps should allow you to view your serial number.
    Sign in to your Adobe account with your Adobe ID (your email address) and password.
    Click My Adobe, and then click My Products. 
    If your password is still not accepted then https://www.adobe.com/cfusion/membership/index.cfm?nf=1&nl=1&loc=en_us will allow you to submit a request to reset your password.

  • I can not get the plug ins to work for Adobe and Java

    When I try to upgrade Adobe Shockwave and Java I am directed to "http://helpx.adobe.com/security/products/flash-player/apsb13-28.html" I am on a mac os 10.7.5.

    For Mac and Windows users there is two version options. You only need one.
    16.0.0.235 and 13.0.0.259 ESR.
    https://www.adobe.com/products/flashplayer/distribution3.html

  • Can't get LR5 tethered capture to work for 70D - EOS utility won't install

    I am attempting to setup tethered capture on a macbook pro with Mavericks, Lightroom 5 and a Canon 70D.
    Lightroom 5 tethered capture alternates between "no camera detected" to "Canon EOS 70D" a few times and then posts the following error:
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    After browing for a solution, some have suggested that need to install the latest EOS utility software.
    The EOS utility CD (ver. 28.2) that came with the camera will not install. I can browse the CD, see the files, etc. but when riunning the installation the installer appears on the dock for a split second, disappears and no error is given.
    I downloaded the latest software from the Canon website, but it is upgrade only software.
    I found an old EOS utility CD and it installed fine on the laptop.
    I then attempted to upgrade the software by using the new CD as well as the upgrade file from the Canon website.
    No matter what method I use, I still get the same results. I click on the installer, it appears on the dock for a second, disappears and nothing is installed.
    If anybody has any advice, I would greatly appreciate it. Do I need the EOS utility software installed to perform tethered capture in LR5 with a 70D? If so, why won't it install?
    Thank you,
    Larry

    "Do I need the EOS utility software installed to perform tethered capture in LR5 with a 70D?"
    The answer to this question is, no.  However I am not a Mac user but many of my Mac friends complain of problems with Mavericks and LR and possibly EOS Utility.  Canon has full d/l availibe for you instead of just the upgrade. They are also on the site. (at least for Win machines)
    You may need to find a Mac site to help you with this.  Sorry I am of little help.
    EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
    EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
    Photoshop CS6, ACR 9, Lightroom 6

  • HT1459 My iPod touch 4th generation will not even turn on so I can't get the serial number.

    My ipod touch 4th generation will not even turn on so i can not get the serial number. what can I do?

    If you synced with your computer then use the iTunesmethod included here:
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My ipod got stolen but i can not retrieve my serial number because new computer

    i can not get my serial number because my ipod is stolen and i have not updated it on my new computer.
    any other sources? or easy ways to get my ipod classic back

    Find out who stole it and go get it back. Otherwise, buy a new one.

  • HT1349 My Ipad was stolen, How can I get the serial Number from Apple. It was registered with them

    I had  2 Ipads, a mac book pro and a Mac Air stolen 2 weeks ago
    I am trying to locate one of the serial numbers, but cant find the last box.  Can I get the serial number from Apple. It was registered and now it is not showing up as one of my products.
    Thanks

    The easiest way to find your serial number is this Open Itunes...click help... run diagnostics.....(tick or untick as necessary) so that you just have ticked the last two,  device connectivity and device sync.  run these tests. it will say no ipod/ipad found but will give results of test....scroll down to bottom of results... here you will find the serial number of your last attached devices.

  • I won Lightroom 1.0 a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?

    I won Lightroom 1.0 as a door prize a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?

    Thanks for replying, Jim. I wasn't planning to use it for raw images. I shoot film, black and white, and have many negatives I want to print. I am unfamiliar with the upgrades in Lightroom. I wasn't unhappy with the version I have. It was useful for my purposes.
    Because it was a few years ago, I don't remember if I registered the product. I was able to login to my account. But could not find a path to communicate with Adobe. I will keep trying.
    Ken

  • How can I get the serial number for Premiere 11?

    In october 2012 I´ve bought a bundle pack with Photoshop Elements 11 and Premiere 11. After a hard disk crash i was about to reinstall them both but my wife has trown the envelope in the garbage... = No Serial number available!!
    I´ve registered the serial number for Photoshop Element 11 on Adobe, but not the key for Premiere (they are on the same dvd).
    How can I get the serial number for Premiere 11?

    I do not think there is any way for anyone here to help you (we are just other users) so you are going to have to contact Adobe
    Forum for Download & Install & Setup problems
    http://forums.adobe.com/community/download_install_setup
    Chat http://www.adobe.com/support/download-install/supportinfo/
    -or http://www.adobe.com/support/chat/ivrchat.html
    And tell your wife to be more careful about throwing things away

  • Can I get the serial number of the last I-Pod I synced on I Tunes if I no longer have the I-Pod because it has been stolen?

    Can i get the serial number of the last I Pod I synced with I Tunes if I no longer have the I Pod because it has been stolen?

    -> iPod: How to find the serial number
    If your iPod is not currently connected to your computer, but has been connected to your iTunes library before, follow these instructions:
    Hold down the Control key and choose Help > About iTunes (Windows) or iTunes > About iTunes (Mac).
    Release the Control key.
    As the iTunes and QuickTime version information scrolls, you will see the serial number of the last connected iPod as well as the last connected iPhone's serial number and IMEI.

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