I can not get the slide on my Iphone to slide so I can unlock it

We have tried everything that we can think of to get the slide to work on my Iphone 4? Please help

Hello there, Belltigeress.
The following Knowledge Base article provides some great steps and additional options for troubleshooting issues with touchscreen response:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/TS1827
If your device is experiencing any of the symptoms listed above, try the following steps:
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If the steps above don't resolve your issue, please schedule a service appointment with an Apple Retail Store for evaluation. If an Apple Retail store is not an option, contact Apple to find out your best service option or see theService FAQ for your product.
Additional Information
Tip: To isolate an issue related to a portion of the Multi-Touch display, follow these steps:
Open the Maps application and double-tap each corner, then the center, to verify that it zooms in to each section.
If a specific area is affected in another application, note the location and try to verify touch functionality for that location in the Maps application.
On iPhone and iPod touch, you can also use Calculator:
Open the calculator app to test all but the top row of the screen. Press each button on the calculator and verify activity.
To test the area at the top of the screen, rotate the device to change to the scientific calculator and press the buttons in the left or right two rows.
When speaking with a Mac Genius or Service Provider, you can use this information to assist with evaluation of your issue.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

HT201328 I received a message that my iphone 4S was unlocked and that I should connect to iTunes to complete the process. When I connect to itunes I do not get the message "Congratulations you iphone has been unlocked". I have the latest itunes. Welcome h

I received a message that my iphone 4S was unlocked and that I should connect to iTunes to complete the process. When I connect to itunes I do not get the message "Congratulations you iphone has been unlocked". I have the latest itunes. Welcome help.
ihabf
[email protected]

See Here
https://discussions.apple.com/message/15290457#15290457
From the More Like This on the right...

Setting up Text Message Forwarding but not getting the code. Both iPhone 5 and MacBook Air are up to date with software upgrades. I need some help!!!

I am trying to update my phone/mac to get the new features but I keep trying to enable Text Message Forwarding but there is no code that pops up on my Mac like the phone says it should. What do I do? Also, my settings icon on my phone keeps showing a little red "1" but the software is up to date. I need some guidance and directi

Try turning it on from iMessage on your Mac and see if the code entry window pops up on your phone.
All I had to do was start Messages on my Mac and it told me SMS forwarding was available and gave me the code to enter on my iPhone.
Also, Apple requires that iMessage/Messages (for SMS forwarding) and FaceTime (for voice call relays) have both your phone number and email available as contacts, so make sure both are selected on both your iPhone and Mac.
As far as the Settings badge, some people have reported that issue but there's no general case fix as of yet:
https://discussions.apple.com/thread/6613247

Guided access has Ben activated no password I can not get the red slider bar to shoe up when I hold the off and the home bottom down, it comes back to sarfri , I also tried over ten times to enter a passcode, but no go

Guide access has been activated, never set a pass word,I can not get the red slider to come up by holding the off and home button, tried entering a wrong pass word 10 time to reset it but it will not . Can only use Safari.

Step by step, how did you arrive at seeing this agreement?

I completed my album for a slide show in iPhoto; can't get the slide show to swart with picture number 1.

I completed my album for a slide show in iPhoto; can't get the slide show to swart with picture number 1.

Whenever I log into icloud.com
Using what version of which browser?
iCloud.com requires Safari 6 or later, Firefox 22 or later, or Google Chrome 28 or later. Have you tried all of those?
If you have, have you tried clearing your browser cache and cookies?
For the first tine since 1989 I'm thinking about buying a PC.
You'd have exactly the same problems on an 8 year old PC too. It's a bit unreasonable to expect such an old Mac to continue to be compatible as software is constantly updated.
Saying that, I'm still able to access iCloud.com successfully in Safari v5.0.6 on a PowerPC Mac running Mac OS X 10.5.8, so the problem you're having is likely to be a browser issue, not something inherently wrong with the computer.
Since all this crap started, Mail won't download my Mac.com or me.com email.
The iCloud.com website is totally unconnected to Mail's ability to download email via IMAP. Have you checked the mail server settings are correctly setup and up-to-date?

I can not get the WiFi to sync to ipad mini

i can not get the wifi to sync to my ipad mini. i have reset the setting 4 times and nothing i have turn my wifi off and on and nothing. i keep getting asked to retype my password and when i pressed join after it isnt enabled to connect help ?? do i need to take this in store ?

I assume that you cannot connect to the internet because you don't sync to WiFi. Perform the following steps in the order listed and see if you can connect then.
Go to Settings>WiFi>Tap the blue arrow next to your network name>Tap Forget this network in the next screen.
Reset your router. Unplug it from power for about 30 seconds and then plug it in again.
Go to Settings>General>Reset>Reset Network Settings.
Reset your iPad. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Go to Settings>WiFi>Tap your network name, enter your password, tap Join.

Can not get the screenpicture to fit the screen.

can not get the screenpicture to fit the screen. problem acurred after hooking up to an external screen. tried everything in screensettings, but the screenpicture is larger than the screen

When you slide the cursor to the edge of the screen, does the screen image scroll, allowing you access to everything (menu bar, Dock, etc.) even though you can't see all of it at once?
If it does, go to the Apple menu and open System Preferences > Trackpad. Is the box for "Screen zoom" checked, under "Two fingers"? If so, press the Control key and drag two fingertips downward (toward you) on the trackpad. Does the screen image zoom down to normal size?
Another possibility is pressing Option+Command+8. If System Preferences > Universal Access > Seeing > Screen Zoom has accidentally been turned on, this will turn it off and return your screen to its normal size.

Why can't I get the slider on the right side to remain active ?

Why can't I get the slider on the right side to remain "active" ?
I'm using iTunes 11.4 on a Mac Pro with OS 10.9.5
In good old iTunes 10.7 there was a slider on the right side that you can move up and down to locate songs. That same slider is there, (but much smaller), with iTunes 11.4, but it seems to deactivate itself for reasons I do not understand.
I have found that when I go to the lower right corner and resize the iTunes window the slider will appear briefly. If I don't act very fast, that slider vanishes and I cannot scroll up and down.
Thanks !!

As Apple said in June, iOS 7 is not compatible with the 4G iPod.
All the iOS devices compatible (iPhone 4 and later, iPad 2 and later, and 5G iPod touch) with iOS 7 have at least 512 MB of memory (RAM). The 4G iPod only has 256 MB

HT1296 I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device.

Can not get the Cisco TSP to show UP - 2003 64bit

Can not get the Cisco TSP to show up on the list of Providers in Phone and Modem Options- Advance tab. Installed ver. 4.1, it seems to install correctly, with no errors but when I restart the server, there is no Cisco TSP001.tsp in the providers list. It works perfectly on my Windows 2003 servers, but will not work on this new Windows 2003 64 bit server. Any tricks to getting this to load?
Thanks
Keith

Hi
There is no 64-bit TSP yet. Whilst 32-bit apps will work OK for the most part on 64-bit via the WoW function, drivers tend to not be so flexible, and that's what TSP is...
You'll have to bother your Cisco accounts folks to get this prioritised, it is upsetting a lot of people...
Aaron
Please rate helpful posts...

HT1473 Had to "repair" Itunes today after error messages would not let me open. I can no longer sync my phone to computer without deleting all of the contect on my phone. I don't want to do that! I am trying to get the music from my Iphone to my Itunes li

Little background:
Went to open Itunes, error message told me I was missing files and I was unable to open. I deleted Itunes and re-downloaded and received same message. I then "repaired" Itunes from my "unistall/change" program menu. The error message then changed to being "unable to read my library of music." So I fixed that by following some other forum directions (Went to My Computer/Music/Itunes then dragged the most recent Itunes Library selection to my desktop, then opened the folder under music titled "Previous Itunes library" and moved that file into that folder. Thankfully that worked... sort of... I have some music in my library. None of the music from my super old Limewire library, or any recent music from my phone. All of which was in my library last night. Not to mention the HOURS of cd's I burned to Itunes over the entire weekend. Hundreds (at least) of songs are missing.
So I attempted to sync my phone and was told it would delete all of the files in my phone to replace with files from my computer. Which is NOT what I want to happen. Trying to get music FROM my phone to my computer.
Can someone please help me simply sync my phone to my computer? And then somehow get the music from my Limewire library to my Itunes library? I know I may not get the burned music back... But that sure would be amazing.
I am at a loss. Apple won't help unless I pay them... So hopefully this looks familiar to someone!
Thanks,
Katie

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

HT1491 I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.

I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.

Hi Vgreen08,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

When I go into More 4 Catch up TV I do not get the bar that allows you to pause, enlarge, scoll forward when I click onto a programme is this Firefow or More 4? Can you help me fix?

When I go into Channel 4 website to catch up on tv programmes on any of their channels I do not get the task bar to be able to pause, select point in programme to start from etc. Happens in both play and play in pop up. So if I play I can not make large screen.
Don't know where problem lies but others in house who acces same web site do not have this problem and I am the only one that uses firefox.
We all have different computers

That file might have moved to a different location on the server. I think you'll need to check with RefWorks support or your local IT department on why the install page links do not work.

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from the we sites, which did not work and now I can not get the computer to reboot the gray screen comes on and if a shift c I get a load bar and it goes half way and help

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
I did the following:   mount -uw /    rm/var/db/.AppleSetupDone    shutdown/uses/us reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda Markle

You did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.

Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for retu

Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for return the ipod

Best thing would be to call Apple up again, and let them what has happened and they'll help you!

I can not get the slide on my Iphone to slide so I can unlock it

Similar Messages

Maybe you are looking for