I can not install itunes on my computer. It tells me I need to update safari, and I have. Help please
I can not install itunes on my computer. It tells me I need to update safari, and I have already done that. Please help.
It tells me I need to update safari, and I have already done that.
That's an unusual message to be getting on a Windows system. (Typically it's a Mac itunes installation message.)
I'd like to have a closer look at that error message please, tamara.
Try another iTunes install. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.
Similar Messages
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Can not install Itunes on my computer/无法在电脑上安装itunes
when installing,
the message shows that"before configured, a problem is occured". So I can't continue to install itunes on my computer.
How can I solve it？I don't want to reinstall my WindowXP.
以前装过itunes，后来卸掉了。
这次安装时出现了“itunes被配置前，安装程序发生错误 安装过程中出错。您的系统未被修改”
我不想重装XP，因为电脑里装了太多东西。
请问有什么办法吗？
Thanks/谢谢Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I can not install itunes on my computer.
i download the installer and start to run the instalation process and it bumps me in the middle of the process. i'm downloading it through firefox, using windows 7, and have run the installer many times. still the same result. nothing except errors.
Im getting alerts for itune upgrade, upon installing it gets errors and says was not able to finish because of errors and that itunes could not be configured and no modifications were made to my system howerver, when I start itunes, it says the itunes was not properly installed, If you need to import or burn cd's you need to reinstall itunes.
I also tried a manual installation but no change. -
windows explorer stops working when i try to access Itunes store from PC..windows 8.1...itunes is updated to lates version for 64 bit
Hi, mikev_01.
Thank you for visiting Apple Support Communities.
Issues connecting to the iTunes Store can be due to multiple causes and not always a simple fix. I would recommend going through each of the steps in the attached articles below. Be sure to test the results after processing each step.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H. -
Hi, I can not open iTunes unless my computer is connected to my work network. I have tried to uninstall and install and nothing. I have tried to upgrade quick time, no luck.
HI, there is no error message when I try to open iTunes, it just hangs.
In regards to the location of the media folder it was located on the network however I changed it to a local directory. Should I try unistall and install with the correct media library? -
The other day I was prompted to update itunes. I started to, and it crashed my itunes. Then I tried to uninstall itunes, so that I could turn around and re-install it again. Now I can not install itunes. I get Runtime Error! message. R6034. For the last two hours I have tried deleting itunes, moving the .dll files to the desktop, restarting the computer (more times than I can count), deleting the temp files, updating my internet explorer, using the fix it program,.....
The two messages that I am getting are:
Runtime Error! Program:c\Program Files (x86)\itunes\Tunes.exe R6034 An application has made an attempt to load the c runtime library incorrectly. Please contact the application's support team for more information.
Also: Service to 'Apple Mobile Device' (Apple Moblie Device) failed to start. Verify that you have sufficient priviledges to start system services.I too was getting the same message regarding R6034. After many frustrating hours I went to the iTunes support page and clicked on "install and update." When that page came up I scrolled on to "removing and reinstalling iTunes......" There they tell you what files need to be removed and what order to do it in so you can reinstall iTunes. My iTunes works now and I didn't lose any music.
About the Apple Mobile Device, well that's one of the files that has to be uninstalled. When you reinstall iTunes the Apple Mobile Device is automatically reinstalled.
Hope this works for you as it did for me. Warning: it takes about an hour to do all this. -
i have a dell computer with windows xp. i can not download itunes it is looking for itunes.msi and because it can not find it, i can not download itunes 10, and i can not delete itunes from my computer. HELP!!!!!!
What else can I do ?Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
I can not install iTunes on my PC, I get an error message: "unable to remove previous version Apple Software Update"
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
I can not open itunes on my computer as msvcr80.dll is missing. How to fix?
I can not open itunes on my computer as msvcr80.dll is missing. How to fix?
Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I can not download itunes on my computer
I can not download itunes onto my computer. I used to have it on but it wasn't working so i uninstalled and tried to reinstall and it won't work
Hey nkd1226,
Thanks for the question. I understand you are experiencing issues installing iTunes for Windows. The following article may help to resolve your issue:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
Hi,
i can not install itune. There are the error show
" Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C. Verify that you have sufficient access to that key. or contact your support personal.
I have tried some soution from the similar case to uninstall itune and also related components already but finally the probelm still occured.
Please you help to suggest me what can i do? I need to restore my back up data to the new iphone as the previous one got stolen.
BR,
Sirorath A.Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows -
Can not open itunes on my computer,I get error msg MSVCR80.dill is missing from your machine. What do I do?
Work through the user tip: https://discussions.apple.com/docs/DOC-6562
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Can not install iTunes v7.6.2 on my PC
Hello
This is my first post so excuse me if it has something wrong. I get the new iPod Nano 3G but, I can not install iTunes. When I am trying it shows me this:
Unable to install the GEAR driver set at this time. The GEARAspiWDM service used by the GEAR driver set is scheduled to be deleted during the next system reboot. Please reboot the system and run iTunes again.
Thanks to everyone who can help me!Okay guys everything is okay now
I remove the registries from Windows. Here you can find more information:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2C_etc#Removing_GEARDrivers
Thanks! -
Can't install itunes on windows 7 it tells me a file is missing
can't install itunes on windows 7 it tells me a file is missing (there is a problem with the windows installer package. A programme required for this install to complete could not be run. Contact you support personell or packege vendor. what do i do?
Well I tried to repair apple update and some other apple prgs in uninstall in control panel. Went back to a restore point. BUT I think the key thing is that I took the courage to uninstall iTunes and then downloaded it again from apple's website and low and behold it had worked!!!!
So forget reinstalling DO a brand new instal as it has worked for me.
Thanks to b noir as well for their interest!!! -
Just bought a mac air with OS X v.10.7 Lion, for work I need to read and write NTFS drives, I install MacFuse and NTFS-3G, but it can not mount (recognize?) External HDD, in my MBP with Lion it work just perfectly... help please.
Sorry in my MBP Snow lepard it work.. don't have Lion In MBP
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