I can not join any secure wifi network with my iphone5

I can not join any wifi network that requires a password including my home network. This is very frustrating

Hi Crystalmais,
This article contains troubleshooting for connecting to a Wi-Fi network:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Take care,
- Ari

Similar Messages

  • Can't connect to any secure WiFi network. Help...!

    Hello,
    I am unable to connect to any secure wifi network. Using iPhone 5, Model : MD300B/A, Software : 6.1.4 (10B350). Whenever I try to connect to any secure wifi network, it says password incorrect. But it connects fine with unsecured networks. Double checked the same secure networks with my iPad and it works fine. Tried reseting the network settings and all settings. Updated to latest firmware (6.1.4). Still not working.
    Please help.
    Regards,
    Madhavan

    I have the same problem. I can't connect to any password protected networks. I type in the correct password, but I'm unable to login. I don't have the option for the iphone to forget the network, because I've never been able to log in and therefore there is nothing to forget. The option doesn't even come up. Is anyone else having this problem? It is this way for 2 different networks.

  • Safari can not access any secure (HTTPS) web pages

    Does anyone have an idea why a good frined of mine using Safari 1.3.2 on a Power Book G4 with Mac OS 10.3.9 can not access any secure web pages (those that start with HTTPS)? I can not find any preferences that might control this. She can access the pages with IE but not Safari. What setting on her computer might control this? Any ideas would be appreciated. I even through away (com.apple.Safari.plist) file. Not change. An ideas??

    I have the same problem! However, this is ONLY while running wireless internet. Anytime I want to use an HTTPS site, I have to plug directly into my router, so I'm not wireless anymore, and then it works fine. Every now and then (like maybe 5% of the time), I get lucky and it will work for a short while such as logging into yahoo mail for example (logging into here didn't work at first but after waiting a bit, i was able to log in), but trying to stay on a secure connection such as a bank accnt. is impossible.
    Any help would be GREATLY appreciated! Everyone I've asked says they've never had the problem. I thought I was the only one.
    I checked my proxy settings -- nothing is checked. I've tried deleting preferences and I reset safari often.

  • My iPod touch 5th generation will not connect to secure WiFi networks.

    My 5th gen iPod touch will not connect to Secure wifi networks. It always says incorrect passcode. I have checked the passcode over and over again and I am sure it's correct. it's not just happening with my home network, also at work it never works. It is fine connecting to unsecure networks though. please help me.

    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • I am unable to join my own wifi network with new iphone 5

    I am unable to join my own wifi network with new iphone 5.  It has the latest software downloaded too.  Keeps saying unable to join network after I type in the password.  All my other devices are able to join but just not the iphone.  I've called Verizon and my internet provider and they have been unable to help.  I had no problems with my iphone 4 with this very same issue.  Please help or I'll be forced to return this phone.  I have 13 days left.

    Try power-cycling your router (unplug for 15 seconds, then plug back in), then on your phone go to Settings>General>Reset and tap Reset Network Settings, and try joining your network again.  Note: resetting network settings will erase passwords for previously joined networks on your phone.

  • I can not connect the wi-fi network with my iPad Air

    I can not connect the wi-fi network with my iPad Air

    Hi there maurobats,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    -Griff W. 

  • Can't join the airport extreme network with my iphone~~please help

    Can't join the airport extreme network with my iphone

    What radio mode do you have the 802.11n AirPort Extreme Base Station (AEBSn) configured for? (ref: AirPort Utility > Select the AEBSn > Manual Setup > AirPort > Wireless > Radio Mode = ?)

  • Can't connect to a wifi network with a wep keyid 2

    Hi,
    how do you connect to a wifi network with wep but the keyid is 2, i can't find an option.
    i put the password, in asci and in hexa, and the answer "can't connect to the network" a xp near got connected after changing the key id in configs :((
    did i miss something?
    thanks for help

    I am relatively new to Mac's, as at 40 having had IBM/Windows compatibles since I was 14 (8086 woot!), I am still learning.
    However, I believe the answer is that you must use Key 1. I don't believe OSX offers the chance to use any others. However, in case I am wrong, try putting a $ before the WEP passphrase, but again, I think it only uses Key 1.
    Hope that helps,
    Jesrael
    Macbook 1.8 Core 2 Duo   Mac OS X (10.4.9)   2GB Ram

  • 4S will not log onto any secure WiFi Networks

    Up until 2 weeks ago my 4S was working fine with all WiFi networks.  I was traveling in Vancouver last week and tried to log onto the hotel WiFi.  It was password protected and my phone would state "incorrect" password even with the correct password.  My laptop, my wife's 4S and my son's 4S could log into the WiFi but my phone couldn't.  I wrote it off as an anomaly but now that I am back home I am having the same issue with my home WiFi that's password protected.  I have synced my phone, I have done a hard reset and I have done a network reset but nothing works.  We have 6 other devices connected to the WiFi but I keep getting an incorrect password error.
    I believe something in the iOS is corrupted and I am going to do a restore. However, just wanted to see if anyone has any tips or similar experience because the restore is a little bit of a hassel.
    Thanks.

    If the same issue occurs at multiple locations then the issue is with the device. You're well within your warranty so you need to call to setup a free repair/service on your device. Or go to an Apple Retail Store.
    And yes, Apple wants to be paid because it's a paid support line after 90 days.

  • I can't join a certain wifi network

    I am using an iPhone 6 Plus.  Up until recently (this week), I had no problem automatically joining the WiFi network at my gym.  All of a sudden, for a reason I cannot understand, my phone shows  I am connected to the gym's WiFi network; that is, I can see the name of the network and the WiFi logo on the right and a check mark next to the name on the left. The WiFi logo does not appear, however, on the home screen.  My phone passes to the LTE 4G network, and sometimes even to the 3G network.  My mobile service is with Verizon Wireless.  I tried to explain the problem to them, and they believe the issue is not with Verizon but rather with Apple.
    Up until this week, I never had an issue.  Now if I turn off the "Cellular Data" feature, I lose the ability to go into the Internet at all.  I use a fitness application on my phone that requires an Internet connection, and I was able to use the gym's WiFi network to link to the fitness server.
    I'm under the impression that the upgrade to iOS 8.1.2 has resulted in this problem.  Can anyone shed any light on this issue?  Would it help to visit a "Genius" at my local Apple Store?

    Hi, razmee209 -
    I don't think it's an issue with the gym's wifi network because I had no problem last week.  Also another gym patron (who has ATT) had no problem joining the gym's WiFi network.  Thanks for your answer.

  • HP Wireless Printers cannot connect to WPA2-secured WiFi networks with Cisco/Meraki WAPs

    In the last two months, I've had the displeasure of working with two very different HP printers and attempting to make them work on a WPA2-secured wireless network.  All attempts to authenticate fail with "invalid phassphrase". 
    I'm not the first person to encounter this, it's a problem with many different HP wireless printers (I just happen to have physical access to the OfficeJet Pro 8610 & Deskjet 3511). 
    My equipment is a Cisco ASA 5505 Firewall running ASA 9.1x & Cisco Aironet 1142 running IOS 15.3.x. 
    What does work on the WPA2/AES SSID:  Apple MacBook Air running OSX 10.10.2, Three Windows-Based laptops running Windows 8.1 Update 1, an iPhone 5s, Three Windows Phone 8.1 devices, Roku 2, PlayStation 4, PlayStation 3, Sharp Aquos TV, Amazon Streaming Stick, and an Android Tablet (Jellybean).  Basically, everything. 
    What does not work on the WPA2 network:  OfficeJet Pro 8610 & Deskjet 3511.
    To test the theory there is a problem with HP's implementation of WPA2 with regard to Cisco Aironet IOS, I built out a second SSID that only works in WPA/TKIP mode.  This solution works.  Both HP printers will join the WPA/TKIP network.
    So, I'm able to demonstrate there is a certain connectivity issue.  When i look at AAA Debug on the WAP's console, I can observe the HPs attempt to authenticate "Bind I/F" on the WPA2 SSID, however they do not achieve authentication and do not pass the AAA phase.  However, on the WPA SSID, they bind and authenticate successfully. 
    To help illustrate this, here is my WAP running config.  It's about as simple as it can get.  There is no relevant MAC filtering or ACLs bound to any interface.  Noting that I have an ACL on remote access to the WAP (i.e. Locked down to SSH, disabling telnet).  The main point being that the ASA firewall is not a factor in this problem as the issue is at the WAP before WPA2 authentication can complete, therefore the printers never reach the network / when the printers connect to the WPA network, the operate fully & correctly. 
    If anyone at HP can indicate why this particular config is somehow improper or broken, that would be fantastic.  There should be no reason why Cisco / Meraki WAP owners have to lower wireless encryption standards just for a printer, be forced into wired, create separate SSIDs with lower encryption specifically for a device. 
    Building configuration...
    Current configuration : 6064 bytes
    ! Last configuration change at 12:46:47 UTC Fri Aug 20 1993 by admin
    version 15.3
    no service pad
    service timestamps debug datetime msec
    service timestamps log datetime msec
    service password-encryption
    hostname 10-10-50-1
    logging buffered 1024768
    logging rate-limit console 9
    aaa new-model
    aaa authentication login default local
    aaa authorization exec default local
    aaa session-id common
    no ip source-route
    no ip cef
    ip domain name freedom.local
    dot11 syslog
    dot11 vlan-name inside vlan 50
    dot11 vlan-name inside-wpa-only vlan 70
    dot11 ssid inside
       vlan 50
       band-select
       authentication open
       authentication key-management wpa version 2
       mbssid guest-mode
       wpa-psk ascii 7 xxxxxx
       information-element ssidl
    dot11 ssid inside-wpa-only
       vlan 70
       band-select
       authentication open
       authentication key-management wpa
       mbssid guest-mode
       wpa-psk ascii 7 xxxxxx
       information-element ssidl
    dot11 band-select parameters
       cycle-count 3
       cycle-threshold 200
       expire-supression 20
       expire-dual-band 60
       client-rssi 75
    dot11 wpa handshake timeout 500
    dot11 network-map
    username ADMIN privilege 15 secret 5 xxxxxx
    ip ssh version 2
    bridge irb
    interface Dot11Radio0
     no ip address
     no ip route-cache
     encryption vlan 50 mode ciphers aes-ccm
     encryption vlan 70 mode ciphers aes-ccm tkip
     ssid inside
     ssid inside-wpa-only
     antenna gain 0
     mbssid
     speed  basic-1.0 basic-2.0 basic-5.5 basic-11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15.
     channel 2412
     station-role root
     l2-filter bridge-group-acl
    interface Dot11Radio0.50
     encapsulation dot1Q 50 native
     no ip route-cache
     bridge-group 1
     bridge-group 1 subscriber-loop-control
     bridge-group 1 spanning-disabled
     bridge-group 1 block-unknown-source
     no bridge-group 1 source-learning
     no bridge-group 1 unicast-flooding
    interface Dot11Radio0.70
     encapsulation dot1Q 70
     no ip route-cache
     bridge-group 70
     bridge-group 70 subscriber-loop-control
     bridge-group 70 input-address-list 700
     bridge-group 70 output-address-list 700
     bridge-group 70 spanning-disabled
     bridge-group 70 block-unknown-source
     no bridge-group 70 source-learning
     no bridge-group 70 unicast-flooding
    interface GigabitEthernet0
     no ip address
     no ip route-cache
     duplex auto
     speed auto
    interface GigabitEthernet0.50
     encapsulation dot1Q 50 native
     no ip route-cache
     bridge-group 1
     bridge-group 1 spanning-disabled
     no bridge-group 1 source-learning
    interface GigabitEthernet0.70
     encapsulation dot1Q 70
     no ip route-cache
     bridge-group 70
     bridge-group 70 spanning-disabled
     no bridge-group 70 source-learning
    interface BVI1
     mac-address xxxx.xxxx.xxxx
     ip address 10.10.50.1 255.255.255.0
     no ip route-cache
    ip forward-protocol nd
    ip http server
    ip http authentication aaa
    no ip http secure-server
    ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
    ip route 0.0.0.0 0.0.0.0 10.10.50.2
    logging history size 100
    access-list 111 permit tcp any any neq telnet
    bridge 1 route ip
    line con 0
     access-class 111 in
    line vty 0 4
     access-class 111 in
     length 0
     transport input ssh
    line vty 5 15
     access-class 111 in
     transport input ssh
    end

    I get the same behavior with a laserjet m451nw. I need to enable tkip to get the printer working, it doesn't support pure aes-ccm (every other device here supports pure aes-ccm, even cheap ones), although it's advertised as working.
    The following snippet of config works, but I still think it should work without the tkip "hack".
    dot11 ssid whatever
    vlan 1
    band-select
    authentication open
    authentication key-management wpa version 2
    interface Dot11Radio0
    encryption vlan 1 mode ciphers aes-ccm tkip

  • How can i connect to a wifi network with no internet connection​?

    I used to be able to connect my Z10 to a wifi network even when the network had no Internet connectivity when i got my phone in Feb. 2013 (10.0) However ever since the 10.1 update this has stopped working. I cannot connect to my wifi network when there is no Internet connection. I cannot play videos / music from my phone to my tv/music system or connect to my laptop. However my laptop and tv communicate just fine through the same network.
    Can anyone recommend anything for this?

    nikhildhoot wrote:
    I used to be able to connect my Z10 to a wifi network even when the network had no Internet connectivity when i got my phone in Feb. 2013 (10.0) However ever since the 10.1 update this has stopped working. I cannot connect to my wifi network when there is no Internet connection. I cannot play videos / music from my phone to my tv/music system or connect to my laptop. However my laptop and tv communicate just fine through the same network.
    Can anyone recommend anything for this?
    Your saved wifi networks should connect automatically whether internet is available or not, you may receive a notification "there appears to be no internet connection".
    Update to 10.2, if not available from your carrier then use Sachesi (see other threads).

  • Nm-applet cannot connect to any secured wifi network.

    It does not work even if I run nm-applet as root.
    I have gnome keyring installed.
    Last edited by jck (2011-08-14 20:16:50)

    I have had exactly the same problem, which started yesterday or the day before. It connects fine to unsecured networks, but refuses to connect to WEP, WPA-PSK or WPA2-PSK networks. iphone is up to date, as is the router firmware (Netgear DG834G). I have only just got my iphone 3G, but it worked fine initially.
    Anyone have any thoughts?

  • Can't join hidden Wi-Fi network with iOS7

    I just upgraded to iOS7.  It cannot join my non-SSID broadcasting wi-fi network; if I enable SSID broadcasting on my network, it joins fine; when I turn broadcasting back off, it no longer works.
    The connection to this hidden network worked fine prior to iOS7.

    I have a similar problem after upgrading my iPhone 4S to IOS 7.  Thought I'd mention it here for anyone else, like me who stumbled on this post.
    For additional security, the SSID for my home wi-fi network is hidden.
    With IOS 6 (after entering the network details manually on the first set up) the phone would remember and stay connected to the home network or connect automatically once in came within range. 
    With IOS7 however, the phone seems to "lose" the network each time the autolock or passcode lock comes on or I move out of range and reverts to a GPRS connection.  I then have to go back into settings > wi-fi and wait for the phone to find the network again.  I don't need to re-enter the network details - but when I first access the wi-fi settings screen, the network SSID is not displayed then, after about 5 seconds, it displays it and the phone automatically joins the network.
    I've tried "forgetting" the home network, reseting my network settings on the iphone, turning the router on and back off again and turning the phone off and back on again. This has had no effect, though.
    If I change the settings on my router to allow broadcast of the SSID then the phone stays connected to my home network when the autolock kicks in but I'd rather not change the settings and compromise the security of my network.

  • Can not access any thing to do with calls or SMS?

    Hi everyone, I just got my new iPhone up and runing today and when ever i go to click on the phone button it just turn black and goes back to the main menu, I got my sister to call my phone and nothing up except apple loading circle in the middle of the main menu but it also kept come up as missed calls but then a few moments later a call came through but it said BLOCKED I also carnt access SMS either.
    Thanks, Hayden.

    if you did the new update and have a unlocked phone... it wont work, you need to valiate your legit phone with the server for the update to work... Noticed the aussie addy

Maybe you are looking for