I can not launch creative cloud for desktop

I have photoshop and lightroom.  With it came something called creative cloud.  I had to remove it due to some windows 7 issues.  I reinstalled it and now I can not launch it.  The little blue thing with spokes keeps turning around.  What am I doing wrong?

Mac Spinning Wheel https://forums.adobe.com/message/5470608

Similar Messages

  • Creative Cloud for Desktop app Launch at login (solved)

    I’ve had an issue with Creative Cloud for Desktop app (using Windows 8.1 Update 1 x64) – regardless of what has been set on my Preferences > General Tab > Launch at login, my app didn’t start at logon (system startup).
    I’ve tried:
    uncheck the ‘Launch at login’ option (Preferences > General Tab). Restart PC. Launch the CC app, check ‘Launch at login’. Restart. Didn’t help.
    uncheck the ‘Launch at login’ option (Preferences > General Tab). Restart PC. Remove the startup Key from registry stored under: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]. Restart. Launch the CC app, check ‘Launch at login’. Restart. Didn’t help.
    reinstall Creative Cloud for desktop app. Didn’t help.
    rename the OPM.db file (as described here: http://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html). Didn’t help.
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    Simply:
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    "Adobe Creative Cloud"="\"C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true"
    a. Create:
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "Adobe Creative Cloud"="\"C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true"
    And you know what? it woooorks!!! Now my app starts with windows!
    I'm sharing this in case someone else has run into the same problem.
    Best Regards,
    Pawel Kuc
    <Removed by Moderator>

    thanks John
    I am an Admin User although I would install using Run As Admin
    64 bit Dell Laptop
    Windows 8.1 - update
    Windows Firewall
    Kaspersky Anti-virus - not tried turning off but will do so and respond
    All my programs have downloaded, installed and are still working (Muse, Photoshop, etc.)
    Not installed any hardware since registering for Adobe, but have installed Articulate Studio 13, and also Articulate Storyline
    Originally received an update for the desktop app, which failed to install
    Tried repeatedly (including turning off firewall) but no luck
    Uninstalled the desktop app - after following a link in one of the forums
    downloaded the new desktop app - installed - perfect
    Other application updates installed perfectly, including the big update for Muse to 64 bit
    Most recent update for desktop app failed to install, so tried the above, removed the desktop app, but cannot now find the link to the new version to download.
    Hopefully just need to find the download link to the desktop app, but travelling at present so do not get enough time to surf to locate it :-(
    Leslie

  • Can not download Creative Cloud single-app membership for Adobe Photoshop (one-year) after purchas

    can not download Creative Cloud single-app membership for Adobe® Photoshop® (one-year) after purchasing online (received email confirming order) can you help?
    Macbook Pro OS X Version 10.7.5
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    Memory 8GB 1333 MHz DDR3
    After using the trial version of Photoshop CS6, I decided to purchase the one-year Photoshop cloud version.
    I was told by a friend to do a "clean" download, so removed the "previous version".
    Now when I click the "download" tab, nothing happens.
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    Please download/install CC desktop : https://creative.adobe.com/products/creative-cloud and try downloading Photoshop. If still the same issue then as suggested by Mylenium run the cleaner tool and try downloading again.
    You may even try the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
    Please ensure to follow the very important instructions before download.
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  • I can't download adobe creative cloud for desktop,error no 50

    i can't download adobe creative cloud for desktop,error no 50

    Error 50 https://forums.adobe.com/thread/1432237 may help
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I can't update my creative cloud for desktop pc. It appears an error code 001. What can I do ?

    I can't update my creative cloud for desktop pc. It appears an error code 001. What can I do ?

    Code 1 discussion https://forums.adobe.com/thread/1434528

  • Unable to sign in to Creative Cloud for Desktops

    Can anybody please help me identify the requirements to be able to sign in to Creative Cloud for Desktops?
    We are supposed to deploy CC within our organization but our desktop security environment apparently prohibits to launch CC for Desktops.
    - Windows 7 Professional 64bit
    - Internet connection via proxy with PAC file
    - CC for Teams
    - CC for Desktops version 1.9.0.465
    - valid Adobe ID (works in unprotected environment)
    - no firewall rules block port 443
    - went through all the documentation available on the net, including
    http://helpx.adobe.com/creative-cloud/faq.html#how-works
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html#Site/Port%20in formation%20used%20by%20Creative%20Cloud%20for%20teams%20and%20Creative%20Cloud%20for%20en terprise%20%C2%A0
    http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
    https://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html
    and the links inside
    Grateful for any help,
    Gerald

    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Update of illustrator cc 2014 using Creative Cloud for desktop fails permanently.

    Hello,
    I am trying to update the illustrator cc 2014 using Creative Cloud for desktop. The download fails due to error -60.
    Yesterday I spent few hours on chat with a support repesentative, who directed me to ask ISP for download file size limitation. The ISP responded that there are no limitations of download file at all.
    Any help with direct download instead of the desktop is appreciated.
    Best regards,
    Izidor

    No you have not lost your work. You can still open the old project in CC. Providing you did not overwrite. CC14 project should read Projectname-1. Otherwise try an auto save.
    Try this:
    Error "This project contained a sequence that could not be opened"

  • Creative Cloud for desktops impossible to update

    I get a reminder every day that there is updates for Adobe CC for desktops. When I try to install, it says "Adobe Creative Cloud for desktops could not be installed". I can´t open the application either. The update reminder keeps poping up. What to do? The text on the pic is in swedish, but it says the same as inside the quotes above.

    John T Smith wrote:
    You MAY have a faulty installation, which requires complete removal and reinstall... not exactly your problem, but the links below may help
    One fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
    -http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
    I guess I'm a little mystified by this reply.  I've reported no problem signing in or out of adobe, nor have I experienced any.
    I've been going along with a creative cloud desktop and updates for over a yr now so not sure how my install would suddenly be 'faulty'.  Complete removal and reinstall is something like a days work if you have any related difficulties at all yet it seems to be the most often suggested remedy.
    Is there no chance of something that does not require a hefty input of my time getting the tools to work rather than using them, that can be done to remedy what seems to be something like a stuck routine in the install routines?
    Any other folks with an idea about this?

  • Having trouble updating creative cloud for desktop. (error code:2)

    Having trouble updating creative cloud for desktop. (error code:2)

    Hi Olaolu,
    You can follow the article: Error: "Failed to install" | Creative Cloud Desktop which will help you to get your issue fixed.
    You can also follow the thread: Creative Cloud desktop failed to update.(Error code: 2) where this issue is already discussed.
    Let us know if it works or not.
    Thanks,
    Ratandeep Arora

  • Error 48 when installing creative cloud for desktop on mac

    hi jeff when installing creative cloud for desktop we have this problem, tried everything but no success on mac osx lion  the message that gives creative cloud for desktop app on installing is this: error code 48, a critical file/directory can't be access
    I had the app but i decided to remove it because i have logged in in other machines, the log in windows told me to close the session on the other machine, i did that, and then started the problems
    Now I'm stuck, have tried most of the solutions on the web and adobe forums and nothing works
    Please help
    Thanks so much

    Provide the relevant CC app install logs.
    Troubleshoot Creative Cloud download and install issues
    Mylenium

  • Can not reinstall creative cloud.exe

    can not reinstall creative cloud.exe= no connection to internet, firewall is deactivated, what shall i do?

    Citrolizer for please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve your connection error.

  • Download creative cloud for desktop app

    I have repeatedly tried to download the app creative cloud for desktop, and each time I get a messaqe saying "we are experiencing difficulties, pleased try later"
    Any advice or link appreciated
    My subscription has not expired :-)

    thanks John
    I am an Admin User although I would install using Run As Admin
    64 bit Dell Laptop
    Windows 8.1 - update
    Windows Firewall
    Kaspersky Anti-virus - not tried turning off but will do so and respond
    All my programs have downloaded, installed and are still working (Muse, Photoshop, etc.)
    Not installed any hardware since registering for Adobe, but have installed Articulate Studio 13, and also Articulate Storyline
    Originally received an update for the desktop app, which failed to install
    Tried repeatedly (including turning off firewall) but no luck
    Uninstalled the desktop app - after following a link in one of the forums
    downloaded the new desktop app - installed - perfect
    Other application updates installed perfectly, including the big update for Muse to 64 bit
    Most recent update for desktop app failed to install, so tried the above, removed the desktop app, but cannot now find the link to the new version to download.
    Hopefully just need to find the download link to the desktop app, but travelling at present so do not get enough time to surf to locate it :-(
    Leslie

  • I can not install creative cloud on OS X 10.9. Error Code 1

    I can not install creative cloud on OS X 10.9. Error Code 1

    Error "Failed to Install" Creative Cloud Desktop application

  • Cant install Creativ cloud for desktop

    Im starting to get really annoyed.
    I have searched every forum and tried everything.
    I have renamed oobe folder, shut down computer and so on.
    It has been worked perfectly until now. I was gone 2 weeks and when i get back it says there is an update for creative cloud desktop
    i press the button the download it, but in the middle it says, creative cloud dekstop cant install
    i have a win 7

    Everytime creative cloud starts or i want to update a software or get some fonts it says thats an update is needed. If i choose not to update, creative cloud app closes
    and if i choose to update, it only gets to half and says that creative cloud for desktop cant be installed

  • I  can not  buy creative cloud.

    I  can not  buy creative cloud because in step 4 can not confirm and receive message about get a problem processing my order, so I contact Customer Service team for assistance but nothing happened. What can I do?

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
    Credit card https://helpx.adobe.com/utilities/credit-card.html may help

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