I can not launch the Elements help online in Elements 11.
I keep getting this message> There was an error launching the default browser. You may need to re-install the application and the help component. I checked online at the adobe website and followed instructions on how to get it to work, with no luck. So I de-activated Elements and did a uninstall/reinstall and STILL have the same problem. How do I get this fixed?
http://forums.adobe.com/thread/992825?tstart=0
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Can not access the media card files Blackberry 8310 - HELP
Can not access the media card files Blackberry 8310.
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Help required please. "Itunes can not read the contents of my iphone"
Greetings all,
I know this question has been asked before and I apologize for asking again but all the solutions provided don't seam to work for me, can anyone help me please.
I am receving the message: "Itunes can not read the contents of the iPhone. Go to the summary tab In iPhone Preferences and click restore torestore this Iphone to factory settings".
Now a little about my iphone, Itunes and my laptop and what steps i havealready tried.
I have an iPhone 4 running software 5.0
My itunes version is 10.5.0.142
I know these are not the most up to date versions but I have had this issue for almost 3 months now and updating the software back then was the first step I tried. I don’t believe updating to the latest will fix this issue as updating the last two times did nothing.
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When I run a diagnostic in itunes under the help tab, I get these fail messages:
Network Connectivity test: Secure link to Itunes store fail
Device connectivity test: Under support services: Itunes helper is not running. And under ports: No iPod, iPhone or iPad found.
Device Sync test: No iPod touch, iPhone or iPad found.
*See below for full diagnostic report*
I have restored back to factory settings twice.
I have shut down and restarted both my iPhone and laptop.
I am running Windows 7 32-bit on my laptop.
I am using ZoneAlarm as my fire wall, and have been disabling it when syncing my iPhone to prevent other error messages.
The iPhone is plugged into a genuine Iphone USB cable and is plugged into a USB port not a USB hub on my laptop, I have tried plugging it into all 4 USB ports and this issue still persist. The Cable is less then 5 months old, is not frayed or damaged in any way, have also borrowed 2 other cables from friends and still the same issue.
The iPhone does not even come up in windows explorer as a digital camera.
The iPhone is NOT jailbroken
I do not live close to a so called genius bar, however I have made the journey to them on 3 separate occasions last year when I first received my iPhone for a different issue, the so called genius's could not fix the problem so they just gave me a new (refurbished) iPhone, which did not extend my warranty. I will not be taking the iPhone back to them as I believe they can not resolve many issues, this is why I am reaching out to the power of the people in the wider apple community.
I have read in other forums about ifunbox and other programs for jail broken iPhones to isolate folders “iTunesDB” and "iTunesCDB" and delete them. If this is the issue is there a way to access these files through windows explorer as my iphone is not jailbroken.
I hope I have provided enough information and someone can help me fix this issue. If I have left anything out, please let me know. I thank everyone in advance for your patience and support.
Thanks
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FULL DIAGNOSITC REPORT
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 001BAD14XXXXEA78
Current user is an administrator.
The current local date and time is 2011-11-16 10:04:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 230M
**** External Plug-ins Information ****
No external plug-ins installed.
The drive H: Vodafone USB SCSI CD-ROM Rev USB is a USB 1 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {97524DB0-B9DC-41DB-8AFA-0CE6938F7C95}
Description: PC
IP Address: (HAS BEEN REMOVED FOR PERSONAL REASONS)
Subnet Mask: 255.255.255.255
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 11:00:00 1970
Lease Expires: Thu Jan 01 11:00:00 1970
DNS Servers: 10.143.147.147
10.143.147.148
Adapter Name: {BFF0456E-DE42-4FEF-B1FA-1EA1C5EDEE42}
Description: Vodafone Mobile Broadband Network Adapter (ZTE)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 11:00:00 1970
Lease Expires: Thu Jan 01 11:00:00 1970
DNS Servers:
Adapter Name: {D5511FFD-0CA8-4F62-B3CA-E90384FFCD03}
Description: Broadcom 43225 802.11b/g/n
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 11:00:00 1970
Lease Expires: Thu Jan 01 11:00:00 1970
DNS Servers:
Active Connection: PC
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
ZoneAlarm Firewall is installed.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-16 09:59:57.
**** CD/DVD Drive Tests ****
LowerFilters: Afc (1.0.0.2),
UpperFilters: GEARAspiWDM (2.2.0.1),
F: hp CDDVDW TS-L633N, Rev 0300
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPhone 4 (GSM) running firmware version 5.0
Serial Number: 85107XQLA4S
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
< Edited By Host >Hi AM_Kidd.
Thanks for your reply.
I have done a complete uninstall and re install of iTunes and all related apple programs from my laptop through control panel, add remove programs and also by going through program files and deleting all tracers of any left over folders remove programs may have missed.
My apologies for forgetting to add this in my original post.
Thanks again -
I've installed Photoshop Elements 12 from a CD onto my PC laptop. I'm thinking about buying a tablet, so was wondering if (a) can I install on a 2nd device (b) can I use the serial number online as I won't beable to install from a CD, and (c) will I beable to choose a mac, after the initial was on a PC???? Thanks Martin
A single user license allows for having activated installations on two machines. An Elements license allows for either platform in many cases (recently not the case from what I've seen). If you have the disc, see if it contains the Mac installation files... if it does then you should be able to install them via a download as well. I cannot answer with certainty for the last question since it relies on the previous question. Personally, I would not let an inexpensive piece of software dictate an expensive hardware purchase decision.
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It actually sounds like the warp text window is opening off screen.
Resetting the photoshop elements 10 preferences should fix it.
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My aperture library will not open after restoring my whole computer after a kernal panic. I can not get the Aperture troubleshooting menu to open...any help?
Leonie,
Fisrt let me thank you for your reply and assistance! So here is the problem with so more detail...I was not sure I was going to get any replies ; )
I restored from a time machine back up.
History of Failure:
I was trying to launch Aperture when the kernal panic occured. My computer had been closed, and asleep and the battery was dead. I plugged in charger and it was restoring/waking up after being asleep/shutting down from dead battery. I launched Aperture from the dock and as soon as it opened the kernal panic occured. After that the computer would not turn on. It would try to boot then it would shut off. I even tried to safe boot to no avail. I went to the Apple store and they told me that the only thing I could do was restore whole computer from back up. So thats what I did.
Since then my previous aperture library: "2011" will not open. I have created a new aperture library "2012", and it runs fine. I have added new photos for about the past month...no problems.
When I launch aperture with 2012 library then try to switch libraries, I get the following prompt: "The selected library is from an older version of Aperture and requires a relaunch to switch." I choose "Relaunch" and I get the following warning prompt: "There was an error opening the database for the library “~/Pictures/Aperture Library 20111.aplibrary”." The only option is "Quit"
Both libraries are version 3.2.3
Computer stats: 3.06 GHz Core 2 Duo, 8 GB 1067 MHz DDR3 RAM, OS X 10.6.8
I have tried to launch aperture troubleshooting by holding option+command from both the aperture icon and from the library file, neither will launch the troubleshooting feature.
I am ok with computers, but not a whiz (mechanical engineer)...to me it seems as though there is a corrupt path or file or some sort of "check" that is failing, becuase the failure occurs so fast after trying to launch aperture. Maybe that doesn't make any sense but just a thought.
I hope that you may be able to provide some insight. Thank you again for you time and I hope that you have a nice day!
Mike -
I bought in a shop in Italy Elements 10 to be loaded with dvd. I can not upload the Italian version.
I bought in a shop in Italy Elements 10 to be loaded with dvd.
I can not upload the Italian version. How do I install the version with the menu in Italian languageHello MassimoMastrocola,
When traveling, it’s essential to have an unlocked phone as each country has different carriers. I’m sorry to hear that you may have received a phone that was tied to a carrier local to the United States. This must be the last thing you want to be worrying about while in Italy, and I’m sorry you’ve had a difficult time trying to receive assistance.
Because of this, I’d like to take a closer look into your predicament to see if I may help. I’ve sent you a private message which may be viewed by logging into the forum and clicking on the envelope icon in the upper right-hand corner.
Thank you for posting!
Alex|Social Media Specialist | Best Buy® Corporate
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I have install flash builder 4 beta 2 + blazeds 4.00.7548. While try to connect to data service and face a problem.
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ERROR: XML parse error: Error on line 1 of document: cvc-elt.1: Can not find the declaration of element ‘model’. Nested exception: Can not find the declaration of element ‘model’.Hello All!
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I just bought and downloaded Elements 12 but can't launch the program. Any ideas??
I just bought and downloaded Elements 12 but can't launch the program. Every time I try to sign in to my Adobe account to get started it shuts the whole program down everytime I click sign in. Very frustrated!! I had been using the trial version and loved it and want to work with the full version now!!!
If the trial version was still on the machine then you didn't need to install another program because Trial version can be activated by inserting your serial number and activated in the normal way.
I suggest try going to Help >> Activate
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