I can not load i Tunes on my laptop running windows 7 I get a message that the installer has insufficient priveleges to access this directory C:\Program Files\ i Tunes
I have tried reducing the pop up level on my browsers. No change.
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
Similar Messages
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i can't update my itunes and it shows me this message: The installer has insufficient privileges to access this directory: C:/program files/itunes. The installation cannot continue. Log on as administrator or contact your system administrator
Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling -
I am trying to download the newest version of ITunes. When I try the download, it starts and after a bit the following message appears "The installer has insufficient priviledges to access this directory: C:\ProgramData\Microsoft\Start\Menu\Programs\ITunes The installation can not continue...."
Can someone please help?
Thanks,
I'm Always ConfusedB Noir --
I can't tell you how much I appreciate your taking the time to help me with this problem. I'm doing a healing technician training class at my church, and have most of my study material on my ipod. It cashed this weekend which hindered my preparation for my class tomorrow night. I went to the local "Apple Store" late last night and they could get me up and running. They suggested that I call the APL CARD line which I did today, but they gave me a nice run around seccession, and did nothing. Then I was lead to "Google" my question, which eventually lead me to the "Apple" site. Praise the LORD for your help and may you be richly blessed with multiplied blessings in all that you put your hands to do. May you receive a great harvest. As far as I'm concerned you were used by the LORD, and are the real genius!!!
Thanks
JimTalbot7 -
My laptop will not let me install the latest version of iTunes, it says 'the installer has insufficient piviledges to access this directory' and tells me to log on as the administrator, even though I am logged on as the administrator. Please help!!
Hi Caits1988,
If you are having issues updating iTunes on your Windows machine, you may find the following articles helpful:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
I cannot download itunes to my pc. I had it on a couple of months back but I could not update the software so i removed everything and tried to reinstall. I get a message that says "The installer has insufficient privaleges to modify this file. Then when I click that off it continues to download and says its complete and ready but when I try to open i get another message "error#7 itunes did not install correctly. Please reinstall. "Which I have tried to do to no avail. Any suggestions?
Many thanks.
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I just updated my iTunes and now I get a message that the application has failed to start because MSVCR80.dll was not found. What happened and how do I fix this? I can't access any of my music now.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99460) -
I am having problems installing new software for my ipod
I keep getting a message that the network has timed out.
I have tried two different computers and networks what else can I do?Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
I can't transfer a movie rental to my iPad for viewing, I am getting a message that I need to authorize my iPad in order to tranfer. I have deauthorized and authoried the iPad a number of times, still no luck
I can't transfer a movie rental to my iPad for viewing, I am getting a message that I need to authorize my iPad in order to tranfer. I have deauthorized and authoried the iPad a number of times, still no luck
-
I have tried to install this new version several times, but each time I got the same message. I have no other program running on the PC when I perform this installation. My present version is 3.6.16.
Best regards
Tor BlaasmoThat file might have moved to a different location on the server. I think you'll need to check with RefWorks support or your local IT department on why the install page links do not work.
-
I have been uploading videos to FaceBook for about a month now with no problems. Yesterday, I went to post another video and got this message "user has opted out of FaceBook Platform." I can still post photos from this computer as well as make regular written posts. All videos posted are 10-11 minutes in length.
I too have noticed that once i restored from iCloud. Pictures blurry and videos wont play!
Need help too!! -
Hello!
I am currently having issues installing iTunes on BOTH of my computers. One running Vista, the other, Windows 7.
(Not the same issues)
I used to have iTunes on my Vista (32bit), but when asked to update the software (The update prior to the newest one), I was not able to.
I dont exactly remember the error message.
Yesterday, I tried to install it again when I realized there was a new update.
I am receiving an error message while trying to install the software that says :
"The Installer has insufficient privileges to modify this file: c:\program files\ common files \ apple \ apple application support \ webkit. resources \ inspector \ images \ warnings errors.png
I have tried almost everything I knew to do.
Downloaded itunes setup, extracted the files and tried to install them all separately.
Then I had issues UNinstalling Apple Support and Mobile devices!
Tried something with the registry (not too sure what. I read it on this website)
Tried to Force Uninstall EVERY bit of apple on the computer then try again, and to no avail.
I am a bit discouraged, because I have been trying for so long with both computers.
I even called applecare for help with Windows 7 computer. Spoke to one representative who forwarded me to another who could not help.
(Windows 7 itunes WILL install, but when I plug up my phone says I am not running 64bit itunes, which I am, and to reinstall. Then I was missing the Mobile device and would not let me separately install.)
I am a bit frustrated, and I'd appreciate all of the help I can get.
Thank You all in advance.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
My sister has given me an old iPod touch 2 I think it is and after resetting the account info to mine the content was wiped and can not load any games now as it runs 3.1.3 and there all saying they need iOS 5 how can I update it to this
I suspect you have the original, 1G iPod touch. Those can only go as high as iOS 3.1.3,
If y ohave a 2G those can go as high as 4.2.1
Identifying iPod models
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later.
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version. -
i am getting a message that "the i-tunes library file cannot be saved. an unknown error has occurred." what can i do?
Have been able to resolve this issue?... I have just exeperienced it and not happy that I can't resolve it.
-
Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage. How can one fix this problem? It works on the iPhone.
It takes two to tango, maybe it's your recipient that has weak Internet/Cellular connections.
-
i have my i phone 5c but i can`t activate it cus every time try to activate it i have a message that the SIM card is not valid although this i phone now is open international so how can i activate it ,, please help
i`m sorry but i contact to apple support and told me that the mobile still locked on AT&T and i can`t know this issue ,, Thanks for Reply
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